Communication of the computer/router problems

I bought a wireless router and plugged into a line of cat-5 while it would broadcast internet for my ultra-livre, which of course is not an ethernet port.  Now I have access to the internet, but applications that use the internet, as the steam and Skype, does not connect.  What is the problem?

Hello

Welcome to the Microsoft community.

I see that Steam and Skype does not work on your computer.

  1. What happens when you try to sign in to Skype?
  2. What operating system is installed on the computer?

You must have a strong Wi - Fi connection to work on Skype.

You can check this link for more information.

https://support.Skype.com/en/category/SKYPE_ACCESS/

Steam problem please contact steam to help support.

Go back with the necessary details so that we can help you better.

Tags: Windows

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