Compaq Presario CQ42: Synaptics Touchpad disabled in advanced settings for other users

Hello

I have three in my Compaq Presario CQ-42 user profiles, an administrator and others are "user".

When I fisrt lives the synaptics touch settings window buffer through my first profile "User" 1, in the properties of the mouse-> device-> Synaptics LuxPad V7.4-> settings settings, all the options in this window were available for selection and nobody has been disabled. Now when I go to 'Administrator' profile, some of the options in this window settings are disabled, and seem to be partly hidden. As the option 'Enable the Pinch Zoom in the Pinch Zoom section' and 'Activate Pivot spin turn' seems to be hidden/disabled. To check this, I created the other profile of 'Other users' 2, but without success, and I found the same problem here too. I also tried to uninstall the synaptics driver several times of all profiles, but every time I have re-installed and checked to get the same result. The parameters were only available for the 'User' 1 profile every time and disable for profile administrator and "User 2" profile.

I can produce the same shots if necessary.

Please help me to get the solution because I'm very addicted to advanced by synaptics settings.

Hello Dishat, welcome to the Forums of HP.

It seems that you need to activate the advanced settings of your touchpad on your laptop, you are only able to do this in a profile, as in the other some options are grayed out. I will try to help you with this.

To help you more effectively on this issue, could you please provide the following:

The operating system currently installed on your laptop.
Model and product numbers on your laptop.

In the meantime, see if it can help you all: use and configure the TouchPad (Windows 7 and Vista).

Thanks for posting on the HP Forums.

Tags: Notebooks

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