Compatibility with PDF printer problem?

I have a PDF document someone created with InDesign CS3 5.0.4.  It opens in Reader 9.1.3 and prints perfectly on some newer printers.  However on older printers at the bottom of the paper is cut in preview before printing and the actual print on paper.  Both printers are HP and I spent a few hours chatting with the Technical Support of HP tent of new drivers, etc.  Their conclusion was that it is caused by an older insoluble problem between the printer and the PDF.  They have, of course, said I would need to buy new printers even if they are not that old and works fine for everything else.

So far the matter has developed in the other three offices. There must be one better solution other than to throw money at it.

I have never used InDesign and wonder if there might be some settings used when creating PDF in InDesign or Acrobat that can solve the problem.  The form must be printed exactly as planned, so shrink to fit is not an option.

Thank you.

Sound isn't like an ID number at all. Sounds like what she is... a printer problem.

Bob

Tags: InDesign

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