Photosmart C309g with MacBook printing problem

Similar Questions

• can I use my old photosmart c7100 with e-print?

  can I use my old photosmart c7100 with e-print?

  Sorry, the C7100 isn't compatible ePrint.  The ePrint printers are listed here.

• Photosmart c309g-m: cannot print from computer

  I signed up for e connect without realizing my photosmart c309g-m had to be able to access the internet, which he did not. Now my computer re-will not install my c309g-m. I now have no way to print from my desktop. I need help to re - install my c309g-m.

  Hello @botrock2227,

  Welcome to the Forums of HP Support!

  I would like to help you today with the relocation of your HP Photosmart Premium of C309g all-in-One printer on your Windows Vista-based computer. Can I please you follow the steps below.

  Please disconnect the USB cable from your printer or computer, is easier.

  Step 1: Uninstall the drivers:

  It is crucial for the repairs we have a clean slate to work with. So, I'm going you have to make sure all traces of your printer is uninstalled from your computer before install us a new copy of your Photosmart.

  1. Click on the Start menu
  2. Select all programs
  3. Select the HP folder
  4. Select your Camera HP Photosmart
  5. Select Uninstall

  Please follow the instructions on the screen to complete the uninstallation. Once your HP Photosmart camera has been uninstalled, proceed to the next step.

  Step 2: Remove temporary files:

  1. Click on the Start menu
  2. In the box "search programs and files" located just above to start after you click on it, type %temp% , and then press enter on your keyboard
  3. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  4. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  5. Close the Temp folder when it is empty
  6. Right-click the recycling bin on your desktop and select empty recycling bin

  Step 3: Reinstall the device:

  1. Please click here to download the package full feature software and driver for your printer
  2. Once the site opens click on the download button
  3. Once the download is complete, you can get a command prompt to run the installation program. If you see this, select run
  4. An extraction will occur automatically and your installation will launch
  5. Please follow the steps on the screen to reinstall your printer
  6. If you use a USB cable connection, do not connect the USB cable until the installation program invites you to

  Once installation is complete, please try to print to see if the problem is now resolved.

  Please reply to this message with the result of your troubleshooting. Good luck!

• HP Photosmart C309g does not print first page

  Hi all

  having a problem with this printer, if I go into the printer property and do a print test prints fine, full all good color. However, if I open word and print a word doc, missing the first page of a multi page or on a single page doc doc either spits out a blank page or prints the first line of the doc, then ignores the rest of the page.

  It is on a pc windows 7, the printer is on a windows 2008 server and the printer is only used by two people.

  It was working fine last week, but when they tried to print on Monday, it began to fail.

  I deleted the printer and the added re once again on the client and server computers and still the same result. other tips?

  I want you to try to use a different printer driver.  I'll post the steps below.  Let me know what happens.

  1. click on the start menu.

• Need help with the printer problem.

  * - Original title - help

  Why can I send pictures via bluetooth for continuous printer asking me a code years samsung knows anything about can any 1 hepl

  Hi Patrick,

  1. What is the brand and model of the printer?

  2. What is the exact message that you get when trying to print?

  3. don't you make changes to the computer and the printer prior to this problem?

  We can refer to this article and check if that helps.

  This tutorial is designed to help you identify and fix common printer problems in Windows, including print errors, print spooler errors, and other issues that could prevent you from printing.

  Solve printer problems: http://windows.microsoft.com/en-in/windows/printer-problems-in-windows-help#fix-printer-problems=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

  Response with the State of the question and we will be happy to offer you our help.

• PES 9 printing with Epson printer problem

  Hello

  I use PSE 9 with Windows XP and printer Epson 3880. I have re-installed all the programs/drivers a couple of times. Dialogue of PSE9 printer don't print choose "let Photoshop manage color".  He let me only print with "Let printer manage color."  I am using Epson papers.

  When I select 'Let Photoshop manage color', a box appears saying "ICC profile is no longer available" and it won't let me print.  Is it a problem of PES 9 or Epson problem?

  Thank you!!!

  Well, I actually found the answer. I spoke to a representative of Epson!

  I used to have the Epson 2200 printer, then the Epson 3800 printer, and now I use the 3880 printer under Windows XP and Windows 7 on my laptop.

  When you uninstall the other 2 printers, color profiles are still in your program files and can be damaged.

  That's why, in PSE 9, when I checked the box let elements Photoshop manage colors, it woildn can't print and instead it was the pop-up box "ICC profile is no longer available" because he was trying to access the old paper profiles and not those who came with the 3880. I uses paper Epson, is told by the way.

  The solution was to go into the drive C, Program Files, System 32, spool, drivers, color, and opens to the ICC profiles used by the printer. Then I deleted the old paper profiles associated with my older printers.

  And it worked!

• Compatibility with PDF printer problem?

  I have a PDF document someone created with InDesign CS3 5.0.4.  It opens in Reader 9.1.3 and prints perfectly on some newer printers.  However on older printers at the bottom of the paper is cut in preview before printing and the actual print on paper.  Both printers are HP and I spent a few hours chatting with the Technical Support of HP tent of new drivers, etc.  Their conclusion was that it is caused by an older insoluble problem between the printer and the PDF.  They have, of course, said I would need to buy new printers even if they are not that old and works fine for everything else.

  So far the matter has developed in the other three offices. There must be one better solution other than to throw money at it.

  I have never used InDesign and wonder if there might be some settings used when creating PDF in InDesign or Acrobat that can solve the problem.  The form must be printed exactly as planned, so shrink to fit is not an option.

  Thank you.

  Sound isn't like an ID number at all. Sounds like what she is... a printer problem.

  Bob

• With WRT100 printer problems

  I just got a WRT110 to replace the aging router Netgear wireless and wired. Everything worked perfectly right out of the box except my network printer. I have an HP 1022n, connected to the router by Ethernet, which worked perfectly with the old router. With the new WRT110, the blue port is on regularly, but the printer does not appear in the LELA network map does not appear on my DHCP table and cannot be found or when I try to add with XP Add Printer routine, using the installation disk that came with the printer or the Printer Wizard Hello.

  I am runing a firewall Zone Alarm Pro and off, but still do not see the printer. No other firewall. And just to add to the frustration, the printer works fine if I put the old router back into the network, or connect directly to my computer with a USB cable.

  Technical support could not find anything in an hour - more online and finally had reinstall me the firmware and configure the router again, which did not help - I don't have much hair left to offset! Any suggestions?

  IP address of your printer is configured to not the Linksys netgear.  Change your static IP address to match the settings of your router.

• No double-sided printing for HP Photosmart C309g-m MacBook wireless

  I have a MacBook 2.4 GHz Intel Core 2 Duo running 10.7.3. My printer is a HP Photosmart Premium C309g-m. When it is connected to the printer via USB, I can select two-sided printing under page layout option and print on both sides. When connected wireless through Time Capsule, the option is grayed out, and he said: it is turned off. I don't have this problem with my MacMini running 10.5.8. The function stop working while I'm running Snow Leopard and I was hoping to go to Lion would settle the matter, but no luck. I uninstalled the software all the HP and removed the printer in the list of printers and re - he added. Any ideas I could try? Thanks for any help you can provide.

  Bad luck, sorry.  I see full features for 10.7 software has not yet been published.  You can try the full software functionality for 10.6 for this printer but I think it can cause other problems.  You can always uninstall it if it doesn't work right:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-73702-2&cc=us&DLC=en&LC=en&OS=219&product=3793676&sw_lang=

• Photosmart HP 6520 Internet printing problems

  I have a printer HP Photosmart 6520, that I just installed, and I use Windows 7 Home Premium (64-bit).  The printer is plugged into electricity - IE not used wireless.  I can print a document in "Word", but not Internet.  There has not been any error messages. Don't just print.

  Any ideas please?

  I now have Google Chrome installed and I am able to print the PDF using this.  Thanks a lot for your help.

  I understand that HP could well have assumed that no one prints emails or articles on the internet these days and have set this printer as a result.  However there must be a lot of users, like me and other users of the forum, who are in need of this facility.  As more people buy this printer, I'm sure there will be more people having a problem with this.  It would be useful that HP has released an update.

• connection with the printer problem

  Since the evolution of the router, I can not connect with my Epson printer

  Hello

  1 Windows operating system is installed on your computer?

  2. What is the full and exact error message?

  3. what happens when you try to connect to the printer?

  4. What is the brand and model of the printer?

  Method 1:

  I suggest you mention the link and check if it helps.

  Problems printing and printing errors

  http://support.Microsoft.com/mats/printing_problems/en-us

  Also check out the link for the drivers and support of Epson:

  http://www.Epson.com/cgi-bin/store/support/SupportIndex.jsp

• Printing of envelopes with MX920 printer problems

  With the help of MX920 printer with Windows 7 op, mail merge in Microsoft Word document system (linked to the Excel list).  He printed the first envelope very well, and then minutes later after the update the document, I was unable to print more! Support Code 1008; says no paper in the cassette (bottom), which is not true - it's where the envelopes are loaded.  I tried several times to create a document more; has examined all the instructions for printing the envelopes with the 920 (several times) and monitoring them carefully; tried to decrease the number of envelopes in the stack less than 10; has declined to only an envelope; turn the computer off and on again; turn off the printer and turn it back on. nothing worked!

  Please help; I lost a lot of time on it; very frustrating! I can't find any useful messages.

  Just curious - I lose toner whenever the printer goes through its warm up movements? If so, I lost a little!

  Just solved my problem! A misunderstood the instructions; I didn't put the envelope against the wall of the BACK of the cassette.

• Have a PHotosmart C4795 wireless capable; printing problems

  I have a Verizon 4 G hotspot for the Internet and was able to print for a while, but now can't do wireless wireless. No problem to do with usb to the printer.

  Print a network Test Wireless in the network menu on the front panel.  That said, is it connected to your hotspot?

• Photosmart HP 6510 while printing problem a B211a printer

  I have HP photosmart 6510 while 1printer-B211a.

  It goes through all the movements of printing or copying, but the page is empty. That's what I tried to do to fix this problem: I installed the new black cartridge on printer according to the instructions, I removed and reinstalled x 2 and the page is still empty.

  Thanks for your help

  Nice day!

  Depending on which Windows operating system you are in, there are different steps to choose.  Most likely, you need to reset your printer.

  Follow the steps listed in this document to reset your printer and see if that helps.  Let me know if this step or an other steps do not work.

  Printing blank Pages

• All-in-one HP Photosmart Plus B209a wireless - printer problems

  I plug just this printer 2 weeks ago and there are already problems! A few days ago, I went to print something a TI never printed, so I checkd the queue and it says the printer is offline. I checked and the 'use printer offline' option has NOT been verified. I googled looking for help offline wireless printer and came across some tips to restart the spool.and then unplug and plug back into the printer, so I did and he went online and I was able to print 1 document of 4 pages. But after this document, I tried to print another document, and it said "error-printing" in the queue. So today, after that I restarted my computer, it worked well again - for a document. Then he returned to offline mode. So I watched fo more help online. I tried making sure the correct port with my printers IP address has been verified and he was, and I tried to uninstall and reintalling the drivers that did not help. I basically tried everyting on the HP support on the topic page and nothings worked. But it peprfectly worked well for a week so I don't see why it would be to have these problems now?

  Also, I tried to print a document 2 faces a few days (before the issuance of all offline). I went to the printing preferences, click on 'manual' under duplex print, then ok, and it printed all the odd pages, as it was supposed to. Then the screen came from promting me to take the paper in the output tray and the tray and click on continue so I did. I waited and waited and waited for a good 10 minutes and never even printed pages. In the queue it sad it was printing, but it wasn't. I cancelled the document and just tried to print a document face a regular to see if this works-it printed fine. So I tried printing 2 - against new and it's the same as before.

  The laptop I am I am trying to print from is a Sony Vaio CR320 running on Windows Vista. I have not instaled anything new in the last week, so I know there are no new program interfering. Also, I have not removed any programs.

  Any ideas? I am a student and I am a little lost without a printer lol :/

  OK, time to bring in power tools.  Download, install and run this tool.  He should tell us what is happening.  Run it when the printer shows offline.