Complete crash Satelite C75-A-11J

I went to HP to Toshiba in December 2013. Never had serious trouble with HP during all these years, but now five months Toshiba and my laptop satellite C75 completely crasched. I tried to update the system, but it did not work. Fortunately, I saved most of my data in the cloud that I did a reset full factury.

In this process the laptop has a blue screen. He said that there was a problem. It restarted, and now I can't do anything. Immediately after the start, it gives a blue screen all the time. I can't do an another factury reset because I can't select this option. I do not have the productkey, and I don't have a windows DVD, since the feature reset-factury-comes aboard with the laptop.

Any tips?

Hello

It seems that you did not create the recommended recovery (disk or USB flash memory stick) means in the past.
It was big mistake because the HARD drive recovery procedure will not work for HARD drive failure or a partition.
That is why its always recommended to create this floppy using the pre-installed software Toshiba recovery media creator.

In any case, the missing recovery disc can be ordered from this page:
http://backupmedia.Toshiba.EU/landing.aspx

Tags: Toshiba

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