Compromised HP Passport profile

My HP profile has been hacked last weekend. Database e-mail, phone number, username, everything changed. Could not link to my profile, ERROR 500: your browser sent a request that is unrecognizable... cookie reset. Now that I'm back, I need to let safety HP IT guys know...

YES, how a message through?

Hi @Charles1955,.

I just sent you a private message. If you are unsure how to check your messages from the forum, this post has instructions.

Tags: Notebooks

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    What version of Firefox are you running on your labtop?
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    To answer your question how sync works when the next to the profile name icon is incorrect. Can also provide a screenshot of it? What is an email? I don't know which menu you're talking about.

    To fix this, you can create a copy of the profile on the laptop, backup and restore Firefox profiles information disconnect the wrong account and add the appropriate account and password.

    How to:

    1. You must disconnect the incorrect account name.
    • Open Firefox with Profile Manager to verify that there are no more than a profile using several profiles
    • Otherwise disconnect the account in the preferences/Options > Sync Menu
    1. Make a copy of the profile with the link above or below
    1. Attach the appropriate account name and synchronize devices or that the account does not have the profile data is in the profile folder. Create a new account with this profile will keep you informed.

    If you have any questions about this, please do not hesitate to ask.

  • You have to worry that my social media/email is compromised on macbook?

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  • Account has been hacked and they change profile information

    I'm having a problem with the security of my account, I had my hacked account.  The person going on my profile to change my date of birth of password and other information.  I have them deleted several times, but they keep hacking on my account.  I changed my password several times.  I downloaded the Microsoft security. When I tried to access my account this morning, they had hacked into and changed my password and the private information on my account.

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    Unfortunately, this forum is not for Hotmail - they have a forum dedicated to issues where you will receive the best assistance. When you start a new thread on their forum, you can copy and paste your question above.

    Hotmail support:

    http://windowslivehelp.com/product.aspx?ProductID=1

    Compromised account - unauthorized account access:

    http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

  • I am stuck on my hotmail... account it was compromised on the outside. It is also my business account, so I need to access. Help, please. I need my address book... suggestions?

    I'm stuck on my hotmail account... Help, please.  This is my business & I desperately need to access my emails & AddressBook

    Can you please send my new account?    Don't you send

    Hello

    Answers is a peer group supported and unfortunately has no real influence on Hotmail.

    HotMail has its own Forums, so you can ask your questions there.

    Windows Live Solution Center - HotMail - HotMail Forums Solutions
    http://windowslivehelp.com/

    Hotmail - Forums
    http://windowslivehelp.com/forums.aspx?ProductID=1

    Hotmail - Solutions
    http://windowslivehelp.com/solutions.aspx?ProductID=1

    How to contact Windows Live Hotmail Support
    http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

    Windows Live Hotmail Top issues and Support information
    http://support.Microsoft.com/kb/316659/en-us

    Error message "your account has been locked" when trying to connect
    http://windowslivehelp.com/thread.aspx?ThreadId=77be7d82-a0e9-49c7-b46d-040ec654a9e2

    Compromised account - access unauthorized account - how to recover your account
    http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

    Hotmail hacked? Take these steps
    http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Account compromised Hotmail - password reset does not work!

    A few days ago my account Hotmail "sent" emails to all my contacts, even if the emails are not in my sent items folder.  To prevent this from happening again, I installed antivirus software and also deleted all my contacts from Hotmail.  I could access the account for a day or two, but now, without warning, I can not access my TI at all.  When I try to log on I get a screen "your account has been blocked.  I have a second email address, to which I ask a verification code sent to unlock my Hotmail.  When I enter the code, I get a screen "Reset your password".  I have reset a strong password and save, then resubmit my secondary e-mail address, then continue.  I wonder for a phone number as another option of password recovery, but I ignore this screen and click on continue.  I get then tell screen ' authorized error 401 - no server: access denied due to credentials not valid.  You are not authorized to view this directory or page using the credentials you provided "."

    Makes no sense to me!

    I installed Avast antivirus and Microsoft Security Essentials but neither picked up a virus on my system.

    Help, please!  I really need to access my account!

    Hello

    First of all you must have a significant anti-virus program on the computer at one time much
    less running. Even if disabled they will always load parts of themselves into a memory that
    can cause strange issues while actually reduce safety. Even the remains of a
    uninstalled antivirus may cause problems.

    Uninstall Avast or MSE (both are excellent)

    Avast uninstall tool http://www.avast.com/eng/avast-uninstall-utility.html

    MSE clean uinstalls without a removal tool

    ---------------------------------------------------------------------------------------------------------------

    Answers is a peer group supported and unfortunately has no real influence on Hotmail.

    HotMail has its own Forums, so you can ask your questions there.

    Windows Live Solution Center - HotMail - HotMail Forums Solutions
    http://windowslivehelp.com/
    Hotmail - Forums
    http://windowslivehelp.com/forums.aspx?ProductID=1

    Hotmail - Solutions
    http://windowslivehelp.com/solutions.aspx?ProductID=1

    How to contact Windows Live Hotmail Support
    http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

    Windows Live Hotmail Top issues and Support information
    http://support.Microsoft.com/kb/316659/en-us

    Error message "your account has been locked" when trying to connect
    http://windowslivehelp.com/thread.aspx?ThreadId=77be7d82-a0e9-49c7-b46d-040ec654a9e2

    Compromised account - access unauthorized account - how to recover your account
    http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

    Hotmail hacked? Take these steps
    http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

    If we had the same problem that we would have to use the links above and these methods.

    ===========================================================

    More information:

    If someone is Spoofing emails that appear to come from you then they probably never
    had access to your e-mail account. Instead, they have either a copy of your contacts
    list or just an email from you or one of you where you were one of the recipients. Those
    could be gleaned either your computer, the computer of a friend, or hacking
    any site or intercept an email on your behalf or to you (you may not be the main)
    (beneficiary).

    Once they have this information there is nothing you can do to avoid that they don't
    send usurped messages. Warn your friends that is happening and they
    can be entitled to install rules such as parodies are treated as SPAM or JUNK
    mail.

    I've even seen usurped by email that appears to be from a valid user name however
    This name doesn't have an e-mail account on the mail system used in parody.
    As SpiritX - AT - realmail.com may be a valid account, however, parody used
    SpiritX - AT - wrongmail.com. The latter could still be considered an email address valid
    SpiritX if it was allowed through JUNK and JUNK e-mail filtering. (The - AT - has been used
    instead of so that those addresses would not be filtered by auto responses.
    as if by magic.)

    ============================================================

    Proceed to a very thorough check for malware and then change your password by e-mail.

    The reason why you want to do this is to make sure no more hacking your computer is
    still in effect (if it has been hacked). You have changed the password once but I would
    Change it again after these checks.

    It is possible for a person to send the email that 'seems' to be of your
    account but that is not really - called "Spoofing." That means its 'Possible' emails
    were not really you, although they may have your contact list. Have someone
    who receives the e-mails to check the header to see where he is actually sent by and
    NOT only the answer to the address.

    How to read the message headers
    http://www.emailaddressmanager.com/tips/header.html

    What Email Headers can tell you about the origin of Spam
    http://email.about.com/cs/spamgeneral/a/spam_headers.htm

    E-mail spoofing
    http://en.Wikipedia.org/wiki/E-mail_spoofing

    E-mail spoofing and Phishing
    http://www.mailsbroadcast.com/email.broadcast.FAQ/46.email.spoofing.htm

    Understanding E-mail Spoofing
    http://www.windowsecurity.com/articles/email-spoofing.html

    Fraudulent emails (false)
    http://pages.eBay.com/education/spooftutorial/

    Google search - email Spoofing
    http://www.Google.com/search?hl=en&EI=FB1nS9DiNo7CsQPNhKGdAw&SA=X&Oi=spell&resnum=0&CT=result&CD=1&ved=0CAgQBSgA&q=email+spoofing&spell=1

    =============================================

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be more difficult to detect as the
    cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps and happy holidays!

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • My Hotmail account has been compromised and sends spam to all my contacts!

    I want to delete this account. I went through the steps to remove and it says "account closed" but it is always send spam to everyone on my contact list.

    Hello

    Proceed to a very thorough check for malware and then change your email password (If
    the account is still very active).

    It is possible for a person to send the email that 'seems' to be of your
    account but that is not really - called "Spoofing." That means its 'Possible' emails
    were not really you, although they may have your contact list. Have someone
    who receives the e-mails to check the header to see where he is actually sent by and
    NOT only the answer to the address.

    How to read the message headers
    http://www.high-speed-Internet-Access-Guide.com/articles/email-headers.html

    E-mail spoofing
    http://en.Wikipedia.org/wiki/E-mail_spoofing

    E-mail spoofing and Phishing
    http://www.mailsbroadcast.com/email.broadcast.FAQ/46.email.spoofing.htm

    Understanding E-mail Spoofing
    http://www.windowsecurity.com/articles/email-spoofing.html

    Fraudulent emails (false)
    http://pages.eBay.com/education/spooftutorial/

    Google search - email Spoofing
    http://www.Google.com/search?hl=en&EI=FB1nS9DiNo7CsQPNhKGdAw&SA=X&Oi=spell&resnum=0&CT=result&CD=1&ved=0CAgQBSgA&q=email+spoofing&spell=1

    =============================================

    Answers is a peer group supported and unfortunately has no real influence on Hotmail.

    HotMail has its own Forums, so you can ask your questions there.

    Windows Live Solution Center - HotMail - HotMail Forums Solutions
    http://windowslivehelp.com/
    Hotmail - Forums
    http://windowslivehelp.com/forums.aspx?ProductID=1

    Hotmail - Solutions
    http://windowslivehelp.com/solutions.aspx?ProductID=1

    How to contact Windows Live Hotmail Support
    http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

    Windows Live Hotmail Top issues and Support information
    http://support.Microsoft.com/kb/316659/en-us

    Compromised account - access unauthorized account - how to recover your account
    http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

    Hotmail hacked? Take these steps
    http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

    =============================================

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be more difficult to detect as the
    cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • my windows live profile does not work correctly

    When I access my windows live profile, I saw carnt or change my details or one of my contacts, I http errors and do not understand what I have to someone can help please?

    Hello

    Is a group of peers supported and unfortunately has no real influence answers
    Windows Live.

    Windows LiveMail has its own Forums, so you can ask your questions there.

    Windows Live Mail - Forums
    http://windowslivehelp.com/forums.aspx?ProductID=15

    Windows Live Solution Center - Solutions mail - Mail Forums
    http://windowslivehelp.com/ Windows Live Mail - mail Solutions
    http://windowslivehelp.com/solutions.aspx?ProductID=15

    Compromised account - unauthorized account access
    http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Hotmail account compromise - can't use the features after the connection after uninstalling the software from my computer

    Dear Sirs,

    I had this account for more than 10 years. The other day I was cleaning software for my machine I've ever used. I remember to remove something that was bound to windows 'LIVE' that says that I rarely used it. Now, I can not use my hotmail account. I can get connected, but can't click on anything whatsoever. When I ride on an element, I get the little hand with the 'wait' finger, but he never goes one further.

    I guess I must have pulled something part of the hotmail program work properly. The account is still there. and I changed the password just to be sure. I recently had a hacked Facebook account, but this address/hotmail account has never been associated with the Facebook account. This is why I take it for granted that I deleted something necessary for hotmail.

    How can I help you to help me restore this account to the good operating condition? You cannot respond to this account, or I won't be able to read your response. Just reply to:
    E-mail address is removed from the privacy *.

    Respectfully,.
    Randy Vilhauer
    E-mail address is removed from the privacy *.

    Hello

    Answers is a peer group supported and unfortunately has no real influence on Hotmail.

    HotMail has its own Forums, so you can ask your questions there.

    Windows Live Solution Center - HotMail - HotMail Forums Solutions
    http://windowslivehelp.com/

    Hotmail - Forums
    http://windowslivehelp.com/forums.aspx?ProductID=1

    Hotmail - Solutions
    http://windowslivehelp.com/solutions.aspx?ProductID=1

    How to contact Windows Live Hotmail Support
    http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

    Windows Live Hotmail Top issues and Support information
    http://support.Microsoft.com/kb/316659/en-us

    Compromised account - access unauthorized account - how to recover your account
    http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

    Hotmail hacked? Take these steps
    http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Download "Microsoft 4 Client Profile,.

    What is "Microsoft 4 Client Profile" downloading, is that business?  I looked on the site, and it says something about Artitecture.  If this is the case, I guess I ' remove it.  That Trojan Aescford had blocked my internet connection and opened a "1394", when I noticed that, I blocked and there are now out there.  I know there is still a problem, or more because of the different things, can't really explain, I don't know.  I got a future service in my computer and they supposed to be cleaned, but I still think that somethings is wrong.  When I open the Device Manager, I saw the same old "1394" only he says 'Controller of Bus' so I disabled it, before that the Pros even did anything, too, has something called "Microcode" something, so disabled it, and I'm not that smart where computers are concerned.  I would like to disable more things, but I'm not sure, then don't.  Get this Trojan of course makes me paranoid and almost too afraid to do anything on the internet.

    Hello

    The services that you used to own things, what measures they played?

    The .NET Framework (pronounced dot net) is a software framework that runs on Microsoft Windows. It includes a large library and provides the interoperability of languages (each language can use code written in other languages) in several programming languages

    For more information regarding Microsoft customer profile, click on the link below.
    http://support.Microsoft.com/kb/982670

    1394 serial bus is a simple, economic and efficient interconnection of storage high-speed imaging and many new types of audio/video (A / V) devices easily, no need to install separate drivers. On a computer running a current version of Microsoft
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    Note: Virus, the only way to be sure that the machine is 100% sure then is to format and reinstall:

    Cleaning a compromised system: http://technet.microsoft.com/en-us/library/cc700813.aspx

    Hope this information is useful.

  • Email address at random from my hotmail profile information

    My hotmail account has been hacked and he has been blocked my Microsoft. After following the instructions, I have reset my password and can now return to my account. In the account information on the my profile page, however it is an email address hotmail listed in the section "other email addresses to communicate with you' and it's not me! Clearly, I want to make sure emails are not being sent to someone else, but to remove the e-mail address of my profile, it sends an email to this address requesting confirmation of the cancellation, but because it is not my email address I can't confirm that. What can I do to get this random address removed from my profile, because this address could be compromising my account in the first place? Any help will be appreciated. Thank you.

    Hi LouiseAP,

    Since you are facing problems with your hotmail account, you can publish your application in the Windows Live forum to get help:

    Windows Live Support

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