Computer doesn't turn off not except by a forced shutdown

My computer shuts down only about half the time, or maybe less, and then I have to force a stop to the bottom by pressing the Start button on the computer.  I use IE 11 and Windows 7 and this problem started a month ago but I don't remember not something unusual is going on when it started.  Sometimes I let it just keep running and showing that he stops, and when I come back later to check it out, sometimes it is an icon in the task bar stating "Windows".  I can click on and close the icon & then it stops.  But it happened only about three times.  Usually he just keep running and showing it to stop until I have to force a stop down.

Sometimes, when it starts all first, it flashes a message that a window is not closed and I have to click 'Cancel' and close the window.  But it's frozen so does not help by clicking Cancel.  I was always very careful to close all windows and usually turn off the computer at night.

Of course, I'd appreciate any help with this problem.  wannierob

Hello Wannierob,

Thanks for the quick response.

This scenario usually indicates a problem with the hardware. Alternatively, the driver can cause this problem. To identify the problem, check the following:


1 overclocking
: turn off overclocking to see if the problem occurs when the system is running at the correct speed.

2. check the memory: check the memory using a memory controller. Check each memory chip is the same speed and that it is configured correctly in the system.

3. power supply: make sure the power supply is enough power to properly manage installed devices. If you have added memory, installed a newer processor, installed additional disks or added to external devices, such devices may require more energy that the current power supply can provide constantly.

4 overheating: check if the system is overheated by examining the internal temperature of the equipment.

5. default values: use the default values of the system, and run the system.

If you see that the computer generates a Stop error message that contains a BugcheckCode value that is not declared in an event ID 41, change the behavior of the computer restarts. To do this, follow these steps:

1. right click on my computerand then click Properties.

2. click on Advanced system settings.

3. click on the Advanced tab.

4. in the Startup and recovery section, click settings.

5. Click to uncheck automatically restart .

For more information, please refer to this.

http://support.Microsoft.com/kb/2028504#method3

Hope the helps of information provided. We know if the given steps helped.

Tags: Windows

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