Computer HP Pavilion laptop g6 sound disappears.

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• HP Pavilion Touchsmart kept Sound disappears after installation and reinstalling the drivers

  I have a HP Pavilion Touchsmart 14-B132TX Sleekbook. My sound disappeared while I was using it a month ago. I called the HP Hotline and Technical Support told me just uninstall it from the Device Manager and when restarted, automatically installs the driver. What I did.

  The sound came back but still once he disappeared after about 15 minutes of use, so I called tech support again and they gave me links to HP support for drivers to download and install which I did and rebooted the computer and the sound came back again. BUT again, the noise has disappeared. I called tech support and they just do a system restore which I did and the sound came back again. But he disappeared again after all just 7 minutes of use.

  These are the drivers, I installed from the HP Web site: sp60642, sp64082, sp60464 and sp64031. After reinstalling the drivers. I cleaned my laptop with CCleaner and went to HP Support Assistant in the hope of getting a solution, there was a statement here to download the QUALCOMM Atheros driver and I installed again the driver said... The sound has come back after rebooting. AND again, he has disappeared after just using the laptop for about 3 minutes. (it gets worse!.) This laptop is quite new, he just bought 10 months ago. What is going on? Please help me. I use the Windows 8 operating system. PLEASE HELP ME.

  Hello

  Try the following.

  Open windows control panel, open Windows Update, select "View update history" in the left pane and then select "Installed updates" link in the next window.

  Locate the KB2962407 update, right click and choose uninstall.  Once completed, restart the computer, open windows control panel, open Windows Update and select "Check for updates".  You will see the update that you have uninstalled just offered once again - right click and select "Hide update".

  After that you may or may not need to remove and reload the sound driver - if you do, how to use Recovery Manager to reinstall the drivers and software is detailed in the document at the link below.

  Recovery Manager - Windows 8.

  Kind regards

  DP - K

• computer HP Pavilion laptop starts with error message disc 1 failed with code 301

  I have a HP Pavilion laptop dv6 - 6033cl running with Windows 7.  In the last days, it starts with the error message: "Test Drive: 1.

  SMART check failed

  Failure ID: RU3TRQ_5KK6PJ_MFH14J-60BE03

  Product ID: LH597UA #ABA

  HARD DRIVE 1 "

  When the computer is running in normal mode, bodyguard Windows sends messages saying that it detects recommeds and failure of disk 1, I perform the backup.

  This computer is more than 2 years old and is more under warranty.

  Can someone, please.

  Thank you very much

  Your hard drive is dying quickly and must be replaced. If you have not burnt the recovery discs again I'd get burn soon or you will have to order from HP. You will need to boot and install Windows when you put the new drive in.

  Burning discs of recovery HERE

  Example of hard drive HERE

• Pavilion 14-v229TX: computer keyboard pavilion laptop 14-v229TX

  I just got my new pavilion laptop, but have some of the keyboard problem.

  For example, the '@' is not no key "shirt + 2" and is the key "shirt +'". "." Some problem happen on other simbol of a few institutions.

  Please advice what should I do?

  Thank you

  According to the message that you have recently published, I want to confirm that this could be a hardware problem and I highly recommend to Contact HP immediately technical support by phone for further assistance immediately to get your Notebook diagnosed and repaired by an authorized HP Certified Engineer

  You can also check your warranty here to check the status of the guarantee

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the star of CONGRATULATIONS on the left to say thank you *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  Although I am an employee of HP, I speak for myself and not for HP

• PC Pavilion laptop: no sound on Pavilion g6 after installing the new battery CMOS

  I have a Pavilion g6z - 1 d 00 CTO Notebook PC, model A2F43AV number.  It came with Windows 7 Home Premium, and I upgraded the operating system to Windows 7 Pro (64 bit).

  The problem is that I did not sound, either through headphones or the speakers even if the Volume is set at 55. I first noticed the audio problem after replacing the CMOS battery, as the laptop is 4 years old and he gave me intermittent wireless connectivity problems.  After installing the new battery CMOS, I noticed the wireless driver was missing and downloaded/installed.  Everything was fine except the audio.  Then I reset the BIOS but nothing there as the BIOS version is v.49, and it is the most recent.

  I have also downloaded/installed the driver audio and rebooted the PC.  Still, there is no noise.

  Finally, I have checked the audio drivers and the reporting system they work without any problem.

  What should I do next?

  Thanks, Terry

  @Terry57

  Thanks for the reply,

  I was under the impression that these links would take you to guide step by step, however, it seems that they do not work,

  However, I have provided details below:

  To perform a hard reset on a computer equipped with a removable battery, follow these steps:

  1. Turn off the computer.

  2. Remove the computer from the docking station or port replicator.

  3. Disconnect all external devices from devices such as USB, external displays storage devices and printers.

  4. Disconnect the power adapter from the computer.

  5. Remove the battery from the compartment to batteries.

  6. Press and hold button power for about 15 seconds, remove any residual electric charge capacitors that protect memory.

  7. Insert the battery and plug the power adapter into the laptop, but do not connect peripheral devices.

  8. Press the power button to turn on the computer.

  9. If a boot menu appears, use the arrow keys to select start Windows normally and then press the Enter key.

  10. After you have reconnected each peripheral device, run Windows Update and HP Support Assistant to update all device drivers.

  To perform a hard reset on a computer equipped with a sealed or non-removable battery, follow these steps:

  1. Turn off the computer.

  2. Remove the computer from the docking station or port replicator.

  3. Disconnect all external devices from devices such as USB, external displays storage devices and printers.

  4. Disconnect the power adapter from the computer.

  To perform a system recovery, this link should work: click here

  Keep me posted for any technical assistance,

  Kind regards

• HP Pavilion 13-a113cl: computer HP Pavilion laptop won't wake up from his sleep by the keyboard or mouse

  I don't know if it is good advice to post this question in, but I'm having the same problem with two a113cl-13 laptops HP Pavilion running Windows 10 Pro (64-bit). The issue has to do with the awakening of the machines to sleep using the key on the keyboard or the mouse. I'm not having problems with them to wake up from sleep using the button of power or when I open or close them.

  I checked the BIOS and power settings are not there. (Version of BIOS F.32)

  I have checked boxes to allow devices to wake the computer in the management section of power without success.

  I changed the Intel MEI driver with 9.5 instead of 11 which is usually installed without success.

  I don't know if there is a problem with the BIOS and Windows 10 or something driver associated. Any suggestions would be greatly appreciated.

  Hello @jpk717,

  Thanks for the information!

  Since you have formatted the drive, you must be unable to return to the old operating system, unless you use recovery media.  You can find your product here recovery media:

  USB - Windows 8.1 Recovery Kit 64B

  You can try to use the recovery media to install the original operating system and see if the problem is resolved.  If you choose not to go down this path, you can try to re - install Windows 10, using the media creation tool.

  I hope this helps.

  Have a great weekend!

• Pavilion dv6: computer HP pavilion laptop does not start and I do not see the screen because it's broken

  I have the HP pavilion computer laptop windows 7 and I broke the screen about a year, I can't see the start menus. I have been using an external monitor and it has always worked well, but now I can't see how to fix my computer to boot.  I did a hard boot but nothing happened, and with a broken screen, I can't see any of my options on how to fix it.  It does not start.  Looks like it is, but because I don't see the menu F8 or Boot, I can't call themselves that the screen can be done.  Help, please.

  Hello @SPKaler,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

  I read your post on the issue with the laptop won't start does not and wanted to help you!  I understand that the screen is damaged and you are using the external monitor to view the screen.  However, now that the laptop does not start, you can see is more of the external screen to see what is happening.

  From my understanding, you should not be able to see an image on the external monitor, until you start the operating system.  You can try to perform a system restore by using this document:

  HP computers - performing a recovery of system HP (Windows 7)

  You may be able to follow along, long enough until the image is displayed on the external monitor.  Otherwise, you can contact HP support by phone, for additional options.

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• 90 b error g7-computer 2215dx Pavilion laptop

  Hello

  I received an error of 90 b system fan and the fan was making noise, almost like a rattle. I have owned my laptop for about a year and a half. (He is more under warranty.)

  I cleaned the vents and the fan with a vacuum cleaner.
  I did a hard reset.

  I have the BIOS updated with Windows 8.1.

  After all this, I finally replaced the fan. (I have replaced the thermal paste).

  The first time I turned on the computer, it was very slow. However, I do not have an error message and the fan was not running as fast as before when I turned on the computer. We whisper quiet. The fan does not make noise either.

  I reset the computer and it got a little faster, but it was still very slow. He got very hot around the fan. However, the fan did not have a faster because there wasn't an increase in noise.

  I did a hard reset. When I turned on the computer, I got the error of 90 b again.

  I'm at my wits end. Can someone help me please?

  Computer: Computer laptop Pavilion g7-2215dx

  I disassembled my laptop again and it turns out that I forgot to plug the fan on the motherboard. I think the noise of 'fan' was actually just the laptop itself. Oops.

  Thanks Mrstenter for your help.

• Computer HP Pavilion laptop g6-1142sl impossible to switch between video cards

  I recently bought a computer laptop 'HP Pavilion g6-1142sl"on the"Windows7HomePremium"operating system, I installed the game. Then I noticed an FPS very low for 1 GB video card
  When I pointed out the existence of two switchable between themselves for acquisition cards. I figured out how to move, but has increased to 10 FPS
  I have thought that the problem is in the drivers and downloaded the software to update their "Driver Genius" and then updated the drivers for the cards and a few other devices, but then after a reboot has lost the ability to switch the video card by pressing a right click on the desktop. on the FPV was even lower, I translated the BONES of Italian in Russia formatted the D drive and has not discovered that more later I deleted the backup system recovery
  I turned the system is fine, but I found myself with no recovery!

  problem

  

  After clicking on the AMD Catalyst Control Center

  

  problem

  

  PS help me to solve this problem on the front thanks

  Sincerely cloned

  Hi cloned,

  For graphics AMD/Intel switchable works correctly, you must install the package AMD custom software on the following link - this package provides both the card ATI and Intel as well as the Catalyst Control Center custom drivers needed to control them properly.

  http://ftp.HP.com/pub/SoftPaq/sp55001-55500/sp55025.exe

  When the installation is complete, restart the computer before checking it in.

  Kind regards

  DP - K

• My computer hp pavilion laptop runs very slow please help

  I bought a computer hp laptop pavilion g6 with i3 4 GB of ram and 1 GB graphics. It is only 9 months old and I've used it about 50 ~ 70 times alone. And now, it is very slow. I installed only 26 programs and no any program is larger than 1.5 GB but now it is running very slow and am very lag. So please help me what should I do?

  Open the troubleshooter of Performance
  http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter

  Optimize Windows 7 for better performance
  http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

  Ways to improve your computer's performance
  http://Windows.Microsoft.com/en-us/Windows7/ways-to-improve-your-computers-performance

• computer HP Pavilion laptop g6 missing drivers w7

  Hello, can someone please help me find drivers for Windows 7 for my HP Pavilion g6? The hardware IDS are:

  Ethernet controller

  PCI\VEN_10EC & DEV_8136 & SUBSYS_188F103C & REV_05

  PCI\VEN_10EC & DEV_8136 & SUBSYS + 188F103C

  PCI\VEN_10EC & DEV_8136 & CC_020000

  PCI\VEN_10EC & DEV_8136 & CC_0200

  Network controller

  PCI\VEN_168C & DEV_0032 & SUBSYS_1838103C & REV_01

  PCI\VEN_168C & DEV_0032 & SUBSYS_1838103C

  PCI\VEN_168C & DEV_0032 & CC_028000

  PCI\VEN_168C & DEV_0032 & CC_0280

  Controller of Univeral Serial Bus (USB)

  PCI\VEN_1022 & DEV_7812 & SUBSYS_188F103C & REV_03

  PCI\VEN_1022 & DEV_7812 & SUBSYS_188F103C

  PCI\VEN_1022 & DEV_7812 & CC_0C0330

  PCI\VEN_1022 & DEV_7812 & CC_0C03

  Please and thank you!

  Hello:

  For the USB3 controllers, download and install both of these drivers...

  http://h20565.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=6943836&SP...

  http://h20565.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=6943836&SP...

  Ethernet: Download and install the second pilot on the list...

  http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1&PNid=14&PFID=7&level=5&Conn=4&DownTypeID=3&GETDOWN=false

  Since you did not complete your g6 model number, I can only imagine what version of the driver Atheros card wireless you need.  It is at least 4 different and only work.

  I'll take a random and after this estimate.  If it doesn't, I'll have the full model # of your laptop.

  http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229464&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_118499_1%257CswEnvOID%253D4058%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

• Locate the computer dv6920ei Pavilion laptop info

  I can't find my dv6920ei of Pavilion on the support Web site, why?  I need to replace the display screen and cannot find this model listed.

  Hello:

  Here is the link to the support page and drivers for your laptop.

  http://h10025.www1.HP.com/ewfrf/WC/product?product=3785683&CC=US&DLC=en&LC=en&os=228&Query=dv6920ei&sw_lang=&Tool=

  The service manual is at the link below.

  The list of parts shown with reference numbers are in Chapter 3.

  http://h10032.www1.HP.com/CTG/manual/c01295877.PDF

  Paul

• my computer hp pavilion laptop is not bluetooth, is it supposed to be this type of laptop?

  I try to use my android so I can listen to music on my laptop, but when I tried to connect via bluetooth is not my laptop bluetooth is this normal? I have taught all laptops have bluetooth well at least the new versions? I scanned for devices and mobile phones and phone couldn't find each other! What can I do to have the bluetooth on my laptop? Help? and thanks to anyone responding

  @ladyfabi21 ,

  Hello and thanks for the display on the HP support forum.  Regarding the bluetooth being normal on laptops, the answer is no.   It is common, but in most cases, it is controlled as an add on.

  To learn more please post back with your complete model number and product number.  This link will help you find this information.

  How can I find my model number or product number?

  Now what you need to do with bluetooth from your phone and laptop.  If it's for the data transfer that you may as well use a pen and paper for the speed of transfer of data via bluetooth.  It would be much easier to connect your smartphone to your laptop with a USB cable.

  If it's something you need bluetooth for a special reason, then get a USB bluetooth dongle would be the best option.

  I hope this helps.

  Thanks for posting and have a great day.

• Computer ze2315us Pavilion laptop memory upgrade

  I have install 2 GB of ram in the system, and now it crashes at startup, after talking with a technician in Kingston, he said that my system could a maximum of 1 GB, 2 x 512. My question is there a flash update or a way to change the max memory in the Bios?

  The controller memory your laptop uses ATI RS200M series of Northbridge. It may only be able to treat up to 1 G (2 x 512 MB).

  There is no update of the BIOS can increase the address space for this memory controller and therefore it is the maximum space of memory for this series of laptop.

• need windows 7-64 bit drivers for computer pavilion laptop 17-e004ed

  Installed Windows 7 / 64 bit computer pavilion laptop 17-e004ed. Need windows 7 / 64-bit drivers for hardware parts. Any suggestions?

  Thank you.

  Hello:

  You should be able to use all the W7 x 64 drivers and software for this model.

  Your model uses the Intel HD graphics driver.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us & DLC = in & docname = c04104419 & LC = on & os = 4063 & Product = 6622225 & sw_lang = & #n262

  DO NOT USE ALL DOWNLOADS OF BIOS OR FIRMWARE FROM THIS LINK