Computer is infected with trojan after installation of the software "Windows XP restore".
Original title: restore windows xp 'Advanced' purchasing options.
I had the hard drive, and restart errors.after of ram than a "windows xp restore" option appeared. I asked for the option "fix errors". Fixed some, she asked me to buy an advanced option. I bought and then all my problems seem to be resolved. My security software said it removes it a Trojan horse and I think it was related to this software. Anyone know if this is legitimate?
It is not legitimate, it is a fake anti-virus program and must always be treated as a malware, it's basically extortion-ware and they want you to buy. As you have purchased the advanced version, I would recommend cancelling the credit card immediately if they do not load any more things out there and see if you can get your money back.
I also recommend the online scan as Deb has suggested, if this does not work I would download malwarebytes www.malwarebytes.org, installation, update running, and run a scan full to make sure it's clean.
I hope this helps.
Jim
Tags: Windows
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my computer is infected with a virus. I'm doing a system restore
my computer is infected with a virus, I'm doing a system restore, but when I click on the tab to do it I get a message tha States window cannot find the path of restoration of the suggestions.
Hello
By using the system restore when you have malicious software is not a good idea, although she would go. System restore
can actually help to spread malware and make more difficult or impossible to remove the malware. Best
to remove malware and if it does Restore Point then use those IF necessary.-------------------------------------------------------------------------------------------------------------------------------
If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
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check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
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Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
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(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
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http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
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Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
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http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
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MacBook 2007 crashes after installation of the software
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You try boot in safe boot mode? SHIFT key is pressed after chime
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This is a known issue as shown here: VMware KB: impossible to expand the virtual machine console window after it has been reduced to the Windows taskbar
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2 clear the Group similar taskbar buttons.
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Raz2009,
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Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think. -
Spyware alert, your computer is infected with spyware. It could damage your critical files or expose your private data on internet. Click here to register your copy of veteran Systen and remove the threats of spyware from your PC
Hello pligon,
This is one of the best ways to see if your indeed infected, see below:
Try to start your system in safe mode:
- Restart your computer if it is running.
- Press and hold the F8 key for 3 seconds after your computer powers initially on.
- Once you see the menu Advanced Boot Options, you can stop tapping.
- Up/down arrow keys to highlight your selection.
- Select Mode safe mode with networking and press ENTER.
- You should see drivers loading, it may take a few moments.
- You should then be at the Welcome screen.
- Connect to your computer using an account with administrator privileges.
- Now, you download (free) MalwareBytes from here: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol install, Update then do a scan of your system in safe mode, to ensure that it is indeed clean! Once the scan done remove anything it finds. Simply restart your PC to see if your problem has been resolved!
Hope this helps you. Let us know anyway. Make it a great day!
"And in the end the love you take, is equal to The Love You Make" (The Beatles last song from their latest album, Abbey Road.)
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Hi LucyMartinez,
· Remember to make changes to the computer, after which the issue started?
· What operating system is installed on the computer?
It seems that the computer is infected with a virus/malware/spyware. I suggest that scan you antivirus full to make sure that this computer is not infected with virus/malware/spyware.
Free Windows Live OneCare Safety Scanner
Try Microsoft Security Essentials
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