Computer laptop keyboard acts as the CTRL key is stuck

No particular reason, that I can isolate, the keyboard on my brand new HP laptop will act sometimes as sank the CTRL key.  For example, if I type 'problem' when the problem occurs, most applications will be to print this page. It is especially annoying and I can't reproduce the problem... it is seemingly random.

I disabled all the keyboard shortcuts as I can find a way to make keys sticky. I installed all available updates. I removed the keyboard driver and let the system to reinstall. And many other things I could think

The only thing that seems to make the problem disappear (outside reboot) is to bring up the keyboard on the screen. All loading screen keyboard fixes the problem. This leads me to think that the problem may ultimately reside with the on-screen keyboard.

I have not installed software on this computer that came with it at HP except Google Chrome.

Return "no questions asked" warranty will expire soon, so I would like to get this resolved as soon as POSSIBLE

Hello

Try clicking both the left side and right side keys CTRL at the same time.  I hope that works for you!
Good luck
Sean

Tags: Windows

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