Computer laptop screen goes black when the HDMI cable is connected

Help me please

A few days before, after upgrading to windows 7 from Vista.  I got my laptop connected to my 47 inch Phillips with HDMI and was doing great.  The next day there was significant (about 40 of them, hardly some I'm sure) updates of microsoft; my laptop kept reset rear to decrease the resolution after the system has rebooted, instead of the 1920 x 1200 I usually.

Anyway, at this point on whenever I plug the HDMI Cable my computer screen making mobile curtains blackout and nothing he will answer to display anything...  I had to unplug the cable and reset it réinitialisez_(: (afin d'obtenir l'écran d' ordinateur portablepour)  If I let the plugins of HDMI cable, it will be blackout after it surging, the ms logo.

Please help me.  Below you will find all the info about my M17x so-called:(honnêtement, n'achetez pas d'ordinateur portable Alienware.)  This thing cost me 5 k and there was nothing else to headaches.  He is a year old and I have no warranty left, so I must rely on the computer guru like you to help me.  Thanks again for the help.

II. Configuration


Processor (s)

  • Processor - 1

    • CPU_Name-Intel (r) Core (TM) 2 Extreme CPU Q9300 @ 2.53 GHz
    • CPU_Manufacturer-GenuineIntel
    • CPU_Caption-Intel64 family 6 model 23 Stepping 10
    • CPU_Version-model 7, walk 10
    • CPU_ProcessorId-BFEBFBFF0001067A
    • CPU_CurrentClockSpeed - 2534 MHz
    • CPU_AddressWidth-64 bit
    • CPU_DataWidth-64 bit
    • CPU_SocketDesignation-Socket 479


Case color - black


System memory

  • Memory-1 module

    • Mem_Capacity - 4096MB
    • Mem_BankLabel-DIMM #1
    • Mem_Type-DDR3
    • Mem_Frequency-MHz
  • Memory Module-2
    • Mem_Capacity - 4096MB
    • Mem_BankLabel-DIMM #2
    • Mem_Type-DDR3
    • Mem_Frequency-MHz


BIOS information

  • BIOS_Manufacturer-Alienware
  • BIOS_Name - worm 1.00PARTTBL A01
  • BIOS_Version1-A01
  • BIOS_Version2-ALWARE - 6040000


Information of the motherboard

  • MB_Manufacturer-Alienware
  • MB_Product
  • MB_SerialNumber-.4Q9V4K1. .
  • MB_Version-A01


Video adapter

  • Video_Caption-NVIDIA GeForce GTX 280M
  • Video_AdapterRAM - 1024Mo
  • Video_DriverVersion - 7.15.11.7985


Hard drives

  • SSD SAMSUNG PM800 Se SCSI Disk Device

    • Disk_Model - SSD SAMSUNG PM800 Se SCSI Disk Device
    • Disk_Size - 256GB
    • Disk_TotalHeads - 255
    • Disk_TotalCylinders - 31132
    • Disk_TotalTracks - 7938660
    • Disk_TracksPerCylinder - 255


Optical drives / other storage

  • TSSTcorp DVD +-RW TS-T633A SCSI CdRom Device


OS - MS Vista Home Premium 64


Version of DirectX-10


Assembler initials-RR


Initial Tester - HAVE


Test Date-09/07/2009 03-23 h


Burn-In/benchmarks

  • 3DMark Vantage 1.01

    • AWMarks AWMark Score - 10659
    • Graphics Score - 10850 Points
    • CPU Score - 10125 Points
    • Figure 1 - Jane Nash - 31 FPS test
    • Test chart 2 - new FPS from Calico-32
    • Test CPU 1 - Test of the Plans/S I-1364
    • CPU Test 2 - Physics-14 steps/S
    • Test 1 - Texture Fill - 1034 FPS featured
    • Test 2 - Color Fill - 5 FPS featured
    • Test 3 - POM-26 FPS featured
    • Function Test 4 - GPU Cloth-18 FPS
    • Function Test 5 - GPU particle-24 FPS
    • Function Test 6 - noise Perlin - 44 FPS


The IRQ configuration

  • 0 - available-
  • 1 PS/2 standard keyboard
  • 2 - available-
  • 3 - available-
  • 4 - available-
  • 5 Ricoh Memory Stick Controller
  • 5 Ricoh SD/MMC Host Controller
  • 5 Ricoh xD-Picture Card Controller
  • 5 SDA Standard compatible SD Host Controller
  • 6 - available-
  • 7 - available-
  • 8 high precision event timer
  • 9 - available-
  • Infrared receiver ITECIR 10 (CBS)
  • 11 - available:
  • 12 Synaptics PS/2 Port TouchPad
  • Digital data processor 13
  • 14 RICOH OHCI Compliant IEEE 1394 Host Controller
  • 15 - available-
  • 16 NVIDIA nForce Serial ATA Controller
  • Standard enhanced PCI to USB Host Controller 16
  • 17 high Definition Audio Controller
  • 18 PCI standard PCI to PCI bridge
  • 18 standard enhanced PCI to USB Host Controller
  • NVIDIA GeForce GTX 280M 19
  • OpenHCD USB host controller standard 19
  • NVIDIA GeForce GTX 280M 20
  • 22 NVIDIA GeForce 9400M G
  • 23 Broadcom 802.11n network adapter
  • 23 NVIDIA nForce 10/100/1000 Mbps Ethernet
  • OpenHCD USB host controller standard 23
  • System compatible ACPI Microsoft 190


Various


Final control


Installed device drivers

  • Microsoft adapter, 21/06/2006, 6.0.6001.18000
  • Intel (r) Core (TM) 2 Extreme CPU Q9300 @ 2.53 GHz, 21/06/2006, 6.0.6001.18000
  • Infrared receiver ITECIR (EC), 18/12/2007, 5.0.4.6
  • Standard keyboard PS/2, 21/06/2006, 6.0.6001.18000
  • Method of battery on the control compatible ACPI Microsoft, 21/06/2006, 6.0.6001.18000
  • Synaptics PS/2 Port TouchPad, 14/05/2009, 13.0.6.0
  • Enumerator Microsoft Bluetooth, 21/06/2006, 6.0.6001.18064
  • Bluetooth hands-free Audio, 28/01/2008, 6.1.0.4000
  • Bluetooth hands-free Audio., 01/28/2008, 6.1.0.4000
  • Bluetooth L2CAP interface, 23/01/2008, 6.2.0.1200
  • Bluetooth Remote Control, 28/01/2008, 6.1.0.4000
  • Audio stereo Bluetooth, 28/01/2008, 6.1.0.4000
  • Microsoft eHome Infrared Transceiver, 21/06/2006, 6.0.6001.18000
  • IDT High Definition Audio CODEC, 19/03/2009, 6.10.0.6162
  • Compatible device HID, 21/06/2006, 6.0.6001.18000
  • Device of consumer control in line with the HID, 21/06/2006, 6.0.6000.16386
  • Compatible device HID, 21/06/2006, 6.0.6001.18000
  • Keyboard Microsoft eHome, 21/06/2006, 6.0.6001.18000 remote control
  • Microsoft eHome MCIR keyboard, 21/06/2006, 6.0.6001.18000
  • MCIR 109 keyboard, 21/06/2006, 6.0.6001.18000 Microsoft eHome
  • Mouse compatible HID, 21/06/2006, 6.0.6001.18000
  • Compatible device HID, 21/06/2006, 6.0.6001.18000
  • Device keyboard HID, 21/06/2006, 6.0.6001.18000
  • Mouse compatible HID, 21/06/2006, 6.0.6001.18000
  • Device of consumer control in line with the HID, 21/06/2006, 6.0.6000.16386
  • NVIDIA GeForce GTX 280M, 23/04/2009, 7.15.11.7985
  • NVIDIA GeForce 9400M G, 23/04/2009, 7.15.11.7985
  • NVIDIA nForce 10/100/1000 Mbps Ethernet, 29/08/2008, 67.8.6.2
  • NVIDIA nForce Serial ATA Controller, 18/08/2008, 10.3.0.42
  • Ricoh Memory Stick Controller, 19/06/2008, 6.0.1.13
  • Host to the Standard SD compatible SDA, 21/06/2006, 6.0.6001.18000 controller
  • RICOH OHCI Compliant IEEE 1394 Host Controller, 21/06/2006, 6.0.6001.18000
  • Ricoh SD/MMC Host Controller, 09/09/2008, 6.0.3.19
  • Ricoh xD-Picture, 16/06/2008, 6.0.1.13 card controller
  • Broadcom 802.11n network adapter, 28/01/2009, 5.10.79.7
  • facap, FastAccess Video Capture, 24/09/2008, 8.7.1.0
  • Microsoft iSCSI Initiator, 21/06/2006, 6.0.6001.18000
  • TSSTcorp DVD +-RW TS-T633A SCSI CdRom Device, 21/06/2006, 6.0.6001.18000
  • SSD SAMSUNG PM800 Se SCSI Disk Device, 21/06/2006, 6.0.6001.18000
  • Shadow-generic volume, 21/06/2006, 6.0.6000.16386
  • Webcam integrated, 27/12/2008, 1.1.1.1227
  • USB Human Interface device, 21/06/2006, 6.0.6001.18000
  • Generic Bluetooth adapter, 21/06/2006, 6.0.6001.18064
  • USB Human Interface device, 21/06/2006, 6.0.6001.18000

Do not forget that this upgrade to Windows 7 now.  Thank you

My best guess, not knowing what updates you have loaded, would be that you got a video update from Microsoft that may not be 100% compatible with your laptop.  I would go to the manufacturer website and download the latest video drivers for your laptop and install them according to the manufacturer's suggestions.

"Vukne" wrote in the new message: * e-mail address is removed from the privacy... *

Help me please

A few days before, after upgrading to windows 7 from Vista.  I got my laptop connected to my 47 inch Phillips with HDMI and was doing great.  The next day there was significant (about 40 of them, hardly some I'm sure) updates of microsoft; my laptop kept reset rear to decrease the resolution after the system has rebooted, instead of the 1920 x 1200 I usually.

Anyway, at this point on whenever I plug the HDMI Cable my computer screen making mobile curtains blackout and nothing he will answer to display anything...  I had to unplug the cable and reset it réinitialisez_(: (afin d'obtenir l'écran d' ordinateur portablepour)  If I let the plugins of HDMI cable, it will be blackout after it surging, the ms logo.

Please help me.  Below you will find all the info about my M17x so-called:(honnêtement, n'achetez pas d'ordinateur portable Alienware.)  This thing cost me 5 k and there was nothing else to headaches.  He is a year old and I have no warranty left, so I must rely on the computer guru like you to help me.  Thanks again for the help.

/ II. Configuration

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/Processor (s)

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* Processor - 1
* CPU_Name-Intel (r) Core (TM) 2 Extreme CPU Q9300 @ 2.53 GHz
* CPU_Manufacturer-GenuineIntel
* CPU_Caption-Intel64 family 6 model 23 Stepping 10
* CPU_Version-model 7, walk 10
* CPU_ProcessorId-BFEBFBFF0001067A
* CPU_CurrentClockSpeed - 2534 MHz
* CPU_AddressWidth-64 bit
* CPU_DataWidth-64 bit
* CPU_SocketDesignation-Socket 479

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Case color - black
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System memory
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* Memory Module-1
* Mem_Capacity - 4096MB
* Mem_BankLabel-DIMM #1
* Mem_Type-DDR3
* Mem_Frequency-MHz
* Memory Module-2
* Mem_Capacity - 4096MB
* Mem_BankLabel-DIMM #2
* Mem_Type-DDR3
* Mem_Frequency-MHz

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BIOS information
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* BIOS_Manufacturer-Alienware
* BIOS_Name-worm 1.00PARTTBL A01
* BIOS_Version1-A01
* BIOS_Version2-ALWARE - 6040000

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Information of the motherboard
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* MB_Manufacturer-Alienware
* MB_Product
* MB_SerialNumber-.4Q9V4K1. .
* MB_Version-A01

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Video adapter
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* Video_Caption-NVIDIA GeForce GTX 280M
* Video_AdapterRAM - 1024Mo
* Video_DriverVersion - 7.15.11.7985

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Hard drives
http://social.answers.Microsoft.com/forums/en-us/HR.gif>

* SAMSUNG SSD PM800 Se SCSI Disk Device
* Disk_Model-SAMSUNG SSD PM800 Se SCSI Disk Device
* Disk_Size - 256GB
* Disk_TotalHeads-255
* Disk_TotalCylinders-31132
* Disk_TotalTracks-7938660
* Disk_TracksPerCylinder-255

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Optical drives / other storage
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* TSSTcorp DVD +-RW TS-T633A SCSI CdRom Device

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OS - MS Vista Home Premium 64
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Version of DirectX-10
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Assembler initials-RR
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http://social.answers.Microsoft.com/forums/en-us/HR.gif>
Initial Tester - HAVE
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Test Date-09/07/2009 03-23 h
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Burn-In/benchmarks
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* 3DMark Vantage 1.01
* AWMarks AWMark Score - 10659
* Graphics Score - 10850 Points
* CPU Score - 10125 Points
* Test 1 - Jane Nash-31 FPS chart
* Test 2 - new Calico-32 FPS chart
* CPU Test 1 - Test of the Plans/S I-1364
* CPU Test 2 - Physics-14 steps/S
Have test 1 - Texture Fill-1034 FPS
Have test 2 - Color Fill-5 FPS
Have test 3 - POM-26 FPS
Have test 4 - GPU Cloth-18 FPS
Have 5 test - GPU particles-24 FPS
Have test 6 - noise of Perlin - 44 FPS

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The IRQ configuration
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* 0 - available-
* 1 PS/2 standard keyboard
* 2 - available-
* 3 - available-
* 4 - available-
* 5 Ricoh Memory Stick Controller
* 5 Ricoh SD/MMC Host Controller
* 5 Ricoh xD-Picture Card Controller
* 5 SDA Standard compatible SD Host Controller
* 6 - available-
* 7 - available-
* 8 high precision event timer
* 9 - available-
* Infrared receiver ITECIR 10 (CBS)
* 11 - available:
* 12 Synaptics PS/2 Port TouchPad
* Digital data processor 13
* 14 RICOH OHCI Compliant IEEE 1394 Host Controller
* 15 - available-
* 16 NVIDIA nForce Serial ATA Controller
* 16 standard enhanced PCI to USB Host Controller
* 17 high Definition Audio Controller
* 18 PCI standard PCI to PCI bridge
* 18 standard enhanced PCI to USB Host Controller
* NVIDIA GeForce GTX 280M 19
* OpenHCD USB host controller standard 19
* NVIDIA GeForce GTX 280M 20
* 22 NVIDIA GeForce 9400M G
* 23 Broadcom 802.11n network adapter
* 23 NVIDIA nForce 10/100/1000 Mbps Ethernet
* OpenHCD USB host controller standard 23
* System compatible ACPI Microsoft 190

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Various
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Final control
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Installed device drivers
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* Microsoft adapter, 21/06/2006, 6.0.6001.18000
* Intel (r) Core (TM) 2 Extreme CPU Q9300 @ 2.53 GHz, 21/06/2006, 6.0.6001.18000
* ITECIR Infrared Receiver (EC), 18/12/2007, 5.0.4.6
* Standard PS/2 keyboard, 21/06/2006, 6.0.6001.18000
* Method of battery on the control compatible ACPI Microsoft, 21/06/2006, 6.0.6001.18000
* Synaptics PS/2 Port TouchPad, 14/05/2009, 13.0.6.0
* Microsoft Bluetooth enumerator 21/06/2006, 6.0.6001.18064
* Bluetooth hands-free Audio, 28/01/2008, 6.1.0.4000
* Bluetooth hands-free Audio., 01/28/2008, 6.1.0.4000
* Bluetooth L2CAP Interface, 23/01/2008, 6.2.0.1200
* Bluetooth Remote Control, 28/01/2008, 6.1.0.4000
* Bluetooth stereo Audio, 01/28/2008, 6.1.0.4000
* Microsoft eHome Infrared Transceiver, 21/06/2006, 6.0.6001.18000
* IDT High Definition Audio CODEC, 19/03/2009, 6.10.0.6162
* HID-compliant device, 21/06/2006, 6.0.6001.18000
* Device control HID-compliant consumer, 21/06/2006, 6.0.6000.16386
* HID-compliant device, 21/06/2006, 6.0.6001.18000
* Microsoft eHome Remote control keyboard keys, 21/06/2006, 6.0.6001.18000
* Microsoft eHome MCIR keyboard, 21/06/2006, 6.0.6001.18000
* Microsoft eHome MCIR 109 keyboard, 21/06/2006, 6.0.6001.18000
* Mouse compatible HID, 21/06/2006, 6.0.6001.18000
* HID-compliant device, 21/06/2006, 6.0.6001.18000
* HID Keyboard Device, 21/06/2006, 6.0.6001.18000
* Mouse compatible HID, 21/06/2006, 6.0.6001.18000
* Device control HID-compliant consumer, 21/06/2006, 6.0.6000.16386
* NVIDIA GeForce GTX 280M, 23/04/2009, 7.15.11.7985
* NVIDIA GeForce 9400M G, 23/04/2009, 7.15.11.7985
* NVIDIA nForce 10/100/1000 Mbps Ethernet, 29/08/2008, 67.8.6.2
* NVIDIA nForce Serial ATA Controller, 18/08/2008, 10.3.0.42
* Ricoh Memory Stick Controller, 19/06/2008, 6.0.1.13
* Host to the Standard SD compatible SDA, 21/06/2006, 6.0.6001.18000 controller
* RICOH OHCI Compliant IEEE 1394 Host Controller, 21/06/2006, 6.0.6001.18000
* Ricoh SD/MMC Host Controller, 09/09/2008, 6.0.3.19
* Ricoh xD-Picture Card Controller, 16/06/2008, 6.0.1.13
* Broadcom 802.11n, network card, 28/01/2009, 5.10.79.7
* facap, FastAccess Video Capture, 24/09/2008, 8.7.1.0
* Microsoft iSCSI Initiator, 21/06/2006, 6.0.6001.18000
* TSSTcorp DVD +-RW TS-T633A SCSI CdRom Device, 21/06/2006, 6.0.6001.18000
* SAMSUNG SSD PM800 Se SCSI Disk Device, 21/06/2006, 6.0.6001.18000
* Snapshot of generic volume, 21/06/2006, 6.0.6000.16386
* Integrated Webcam, 27/12/2008, 1.1.1.1227
* USB Human Interface Device, 21/06/2006, 6.0.6001.18000
* Generic Bluetooth adapter, 21/06/2006, 6.0.6001.18064
* USB Human Interface Device, 21/06/2006, 6.0.6001.18000

Do not forget that this upgrade to Windows 7 now.  Thank you

Tags: Windows

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    Hi, I had the same problem when I plugged the hdmi for the first time that I chose the 'graphics options-> output-> TV' at first by right-clicking on the desktop. Later I selected "change pc settings" section of charms and the selected tab devices add a device and while the laptop was looking I have connected the hdmi cable. This is how I got to the TV screen.
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    Try this:

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