computer Mac - ticket social mobilization will not work in ADE - everything tried - can you help me please?
I have a computer from apple Mac OSX10.7. If anyone can help it would be appreciated that I already tried many ways to find the answer. My ticket of social mobilization will not open my ebook in Adobe Digital Edition. I have an adobe id, downloaded adobe digital edition, my computer is allowed with the right email address, even as the adobe id. Then I downloaded an ebook from a public library. The ticket of social mobilization is revealed in my computer downloads. The ADE is in the Applications folder.
When I double click on the ticket of social mobilization in the computer downloads the file, it opens the app ADE, but nothing happens from there (the e-book does not appear in the ADE, nor if the ticket of SOCIAL mobilization appears). Even if I opened the ADE, click on 'Add article to the library', I can find the downloads to the computer folder, but download of CMHA is grey, I can't choose it and click on it. That's the problem. I can't understand why?
My computer does not have the firewall enabled (I checked this in my system preferences). I also have adobe flash installed according to my system preferences.
Adobe technology confirmed that the ADE works because I can open a notebook of EPUB samples from a Web site that does not use a ticket of social mobilization. Anyone with useful information?
Just received my Librarian instructions... and they worked for me. The five books Icouldn, t get before adding
I have Mac 10.6.8 and use Firefox for the browser.
Create a backup of the original file "restore."
Close the ADE if it is open.
Go to Documents > my digital editions. Rename the folder to restore restore.old.
Note: 'Documents' can be named 'My Documents'.
Download a new copy of the title.
Open (or run) the newly downloaded eBook (which is a file of SOCIAL mobilization).
When you open the file, ADE will be pop up and load the eBook you selected.
Hope this helps the rest of you. What a relief. Good luck!
Tags: Adobe
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