Computer saying non-genuine windows, and validation of the needs

I bought my computer from PC World in 2008 with Windows Vista Home Premium installed. After four years, it is not authentic saying of Windows and requires validation. Unfortunately, the label on the bottom of my computer is unreadable and I don't have the box in which I bought it so did not not the Validation Code of the product. I recently had the computer repaired in a store of the local computer. This could be the reason for the message?

Thanks for any help you can give me.

Your problem is that, for some reason, the system is unable to properly read the table SLIC in BIOS, what is required in order to triggered the key OEM_SLP with which the computer came installed.

The normal solution is to change the key for that on your COA sticker - but you say that you are unable to read the key here.

In such circumstances, are the only things you can do

(1) Re-create the license store - in which case it's a minor software problem causing the is

2) try to update BIOS to the latest available Vista compatible one, since the manufacturer's website

(3) contact the manufacturer and see if they can provide assistance to correct the SLIC table

(4) a reformat and reinstall using the manufacturer's recovery media

(5) purchase of a new license for Windows (or a new computer)

Since it is a 'new' installation, the problem is obviously not #1

#2 is a possibility--but a rare

#3 is a possibility and worth a try (but can cost $$)

#4 you seem to have already tried.

#5 is the option of last resort. (it costs money!)

It * may * be an alternative solution, if you are patient and persistent.

Attempt to activate by phone and speak to an operator - they will tell you that your current key is locked (they then seek confirmation of your product key). Explain your problem, you must change the key of your sticker, but the thumbnail is unreadable (they could please provide a replacement key?). If all goes well, they will request documentary proof of the sticker, in the form of an e-mail with a picture of the affected tile - and you can proceed from there.

It sometimes takes two or three calls before you get an operator who knows and uses this procedure, but I know that it is possible and happens.

Tags: Windows

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