Computer shows no battery detected

Original title: I have a new battery in my pc, but my computer says "no battery detected. I don't understand. Please can someone help?

I have a Dell and I heard they sometimes have battery problems. Other than my question, I'm not sure of any other useful information.

Hello

Try the troubleshooting steps below and see if they help.

Method 1

You can perform a cycle of power to the laptop and check if it solves the problem.

1. disconnect any external devices to the laptop.

2 remove the battery from the laptop.

3. press the power button of the laptop for 10-15 seconds.

4. Insert the battery in the laptop and restart the computer.

5. connect the AC adapter and check.

Method 2

You can also contact the manufacturer of your computer to update the BIOS (Basic Input Output System) and drivers from the chipset.

Note: Changing the BIOS / chipset can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/chipset can be solved. Changes to settings are at your own risk.

You can also contact the manufacturer of the battery can be damaged or dead.

http://support.Dell.com/support/topics/global.aspx/support/hardware/hardware_portal?c=us&l=en&s=DHS

See also:

REFERENCE DELL LAPTOP BATTERY FAQ
 

Tags: Windows

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