Computer stops watching TV in WMC

When I watch TV in Windows Media Center, using a plug the WinTV - HVR 850 tuner, the computer turns off ater a few minutes. There is an event ID 4 in ehRecevr, saying: "the description for event ID source ehRecvr 4 is not found. Either the component that triggers this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. "Is anyone know how to do this repair? Thanks in advance if you can help.

Hi Harold3H,

1. did you of recent changes on the computer?

2. where do you find the error message Details?

3. the problem occur only while watching TV with Windows media center?

Method 1

Check and make sure that the Windows media center receiver service is running on the computer.

(a) click on start toreduce this includes this image, type services.msc in the Search box and press Enter to open Services.

(b) with the right button of Windows media center receiver service, and then click Properties.

Method 2

It is possible that some third-party programs installed on the computer is causing the problem.

I suggest that you perform a clean boot and check.

To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See the link below to learn more about how to clean boot.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

If the steps above fail, then check the event viewer for the cause of the issue and after return with details.

What are the information contained in the logs of the event (Event Viewer)?

http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

I hope this helps!

Halima S - Microsoft technical support.

Tags: Windows

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