Computer stops when the power to the computer to sleep, on computer virus problem

Hello

When I put my pc sleep and wake him up, a window pops up saying that the machine has stopped unexpectedly, and then the pc automatically reboots by itself,.

after reboot, a window box comes in saying that the pc rebooted one... and that Windows will inform me what to do.  What happened yesterday and today.

I must say however that Friday evening, August 24, my pc was slow work, since a few days I noticed, but Friday it was slower, I could see that something

moving in often via the little blue wheel icon that shows that something is happening.

I "had" McAfee Total Protection in my machine since 08/05/2012 and last night I clicked on the McAfee to do a full Scan of my pc, because I thought there was something fishy in it.  McAfee Full Scan clicked, a blue page with white letters arrived, quick and deep that I saw Dump numbers going up to 100, then the blue screen came out and restarted my PC.  After reboot a small box of Windows came to say that the machine had stop unexpectedly, he

has run a control bar, when in fact something like 'your stop machine unexpectedly and windows will inform you what to do', something like that.  I then

new click the McAfee icon, click the full sweep, the same thing happens again anywhere.

Then, I went to the website of McAfee and talkative with Technical Support, he came into my pc to see for himself, he opened the Navigation button and had IP

address to which McAfee was 'downtime '.  He told me I had a virus in my computer... He gave me a phone # to call for assistance in the removal of the virus. I called, the man

did not come into my PC to see, he said, I had to pay $89. something taken him. I closed with him, went with the customer, aksed for my refund...

sad situation, but I withdrew my PC with McAfee.

I've downloaded Malwarebytes, checked my PC had 2 Trojan horses, you click on Remove to remove the.  Still had Malwarebytes in pc, I went to Trend Micro, which I had before in my pc for years and renewed my Sub. with them and has installed. After doing a full Scan, no virus.

I made a 'machine checking if' work properly AM early this morning.

This afternoon, August 25. I opened my pc, the audit began, time + after pc restarted normally, then all of a sudden the blue window came with white letters, dump numbers went up to 100 then pc rebooted, Windows little box came "... unexpected" and normal ran pc after.  Worked a bit on the pc then place to sleep so I could go somewhere, when I clicked on the mouse to wake up, as I always do in the pc, it awakened, blue page with while that the lettering came, took place on the same things as above.  PC ran good, had to go eat, put the pc to sleep, came back same thing occurred again

I searched what happens and found nothing.  I went to the community, there nothing either.  So I'm here today to help hoping that you know what is happening.

Thank you for your time and your help.

Bebb

Hello

Currently, you have a program full-time antivirus installed on the computer?

If you do not have one, I suggest you to install Microsoft Security Essentials.  Follow this link to download.
http://Windows.Microsoft.com/en-us/Windows/products/security-essentials

Follow these methods.

Method 1: Run a Scanner online from Microsoft.

http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

 

Method 2: To remove the virus manually, see the article:

How to remove a computer virus?
http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus

Important: The Troubleshooting Manual in the link above steps show you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

Tags: Windows

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