Computer technicians HP snoop?

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• I had all my software, including my "Adobe Creative Suite 4 Design Premium" removed from my MacPro (OSX 10.10.2) by a computer technician after inadvertently installing some malware. Now, I can't reinstall my CS4 because software install wants m

  I had all my software, including my "Adobe Creative Suite 4 Design Premium" removed from my MacPro (OSX 10.10.2) by a computer technician after inadvertently installing some malware.

  Now, I can't reinstall my CS4 Installer software wants to identify the product where I'm upgrading, but mine is not on the list. The old product, from which I'm upgrading is called "Adobe Design Collection". In addition, he has 4 serial numbers (one for Photoshop, Illustrator, InDesign, and Acrobat), not one, as the installation program requires.

  I know it's possible, as I've had for a long period of work. I'm doing something wrong now?

  Contact technical support be web chat and have them generate a temporary series of work / challenge code for installation.

  Mylenium

• I posted a question about the FBI virus. How to get rid of him. I ' v was only one answer. Someone to give here can help me with that. I am 62 and although I use my high tower dyly I'm not a COMPUTER technician.

  I posted a question about the FBI virus. How to get rid of him. I ' v was only one answer. Someone to give here can help me with that. I'm 62, and I'm not a computer genius. I have some [eratly helpgetting need to get rid of the virus of the FBI. MS antivirus and scan not work or identify it.  Help, please! 1

  Emisoft is a desperately slow download, as I just discovered.

  You can simply run Malwarebytes and it...

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

• How can I me Thunderbird e-mail sent from a computer that is dead?

  I can see something on my last computer and no longer need to access certain emails sent to. I downloaded Thunderbird on my new computer and get email online from my supplier that I can download the program from Thunderbird. Is it possible that I can access mail on Thunderbird on the old computer?

  I recommend that to consult a local computer technician to you query the old drive and determine if it can be placed in a USB enclosure so you can access it.

• Mini HP computer: Hp mini bios password

  Hi, I'm a computer technician and I had problems with my serial number [redacted] hp mini. Help, please

  @sirjohnie

  Enter: e9luq377ku (3rd character is a lowercase L)

  Kind regards

  DP - K

• How do to get the documents after the computer has been infected by a virus and wiped

  Hello

  My laptop works most completely and there was a humming noise whenever I tried to start. I learned that the laptop was corrupt. I was informed by the customer service to clean the laptop. In doing so, all parameters resumed those available at the time of the purchase in 2008.

  How can I recover all my documents, pictures, etc.?  I take the laptop to a computer technician to help with this.

  Can also advise you how to make a backup of all items stored on my laptop please.

  Kind regards

  J.

  Wiping the phone clean and restore to factory condition as advised by "customer service" (that may be), you actually deleted all the files that were on the computer. Recovery, even by a specialized at great expense data recovery company will be at best fragmentary.

  I'm moving your question to the forum space Windows for system repair and recovery, where it is possible that you may receive some additional tips, but I think that you can simply cut your losses at this point. If there is a hardware problem that caused the initial symptoms, it is likely that you will face more questions and data loss unless you get the hardware repaired/replaced.

  -steve

• My computer makes a whistling noise when turned on

  When I turn on my netbook starts to whistle, this sound comes and goes

  Could check you if the noise comes from:

  1. Your speakers
  2. The internal components of your computer

  As stated by SpiritX, it is more than likely to be the fan, but it is good to check the source of the noise.
  If you have any doubt about the noise coming from your speakers, you should get your netbook checked by a certified computer technician or the store where you got the computer.
  If your fan stops, the whole of your computer could degrade. It is urgent.
  Kind regards
  Jetpackboy

• I can't check the updates with Windows 7 computer

  I have a Windows 7 laptop.  When I check the updates, I get error code 80072F8F.  No matter what I do to update the date and time, it may not always check the updates.  The last successful update was on September 19.  I tried to ask a person to Microsoft through online help.  She had me try all sorts of things during the past month without result.  Finally, she transferred my problem to his supervisor, who told me that I had to completely reinstall Windows.  I don't have a disc of Windows 7 because it is preinstalled on my laptop.  She then told me that she would transfer my problem to a COMPUTER technician who would call me.  No one has called.  I have sent to let her know I had not heard anything, and in response I received an automated email stating that my problem has been resolved and that my case has been closed.  Someone please help! My computer has not had an update for 3 months!

  This isn't the problem, as I said in my question above.  It has nothing to do with the date or time.

  I just found an answer, tried and it works!

  Here it is:

  MikeGrimes 2Already voté

  PLEASE NOTE: The following instructions are specifically for ESET Smart Security or NOD32, however, I suspect other programs where content filtering of the SSL connections may cause this problem too.

  You run ESET/NOD32 Antivirus? If Yes and you have active SSL protocol filtering you add an exception

  (1) open the main window of ESET by clicking the ESET icon next to the clock system or by clicking Start > all programs > ESET > ESET Smart Security or ESET NOD32 Antivirus.

  2) press F5 on your keyboard to open the advanced configuration window.

  3) navigate to Antivirus and antispyware > protocol filtering > SSL. Click on "ask on sites not visited (exclusions can be set). Click OK.

  (4) check the Windows updates

  (5) a pop - up of ESET will inform you about an attempt to communicate over SSL. Click on exclude.

  (6) that excludes the verification by ESET update Windows. Exclusions are kept in the Antivirus and antispyware > protocol filtering > SSL > Certificates > excluded certificates.

  (7) to navigate back to the Antivirus and Antispyware > protocol filtering > SSL. Restore the SSL filtering to your previous setting mode, that is to select the option "Always scan SSL protocol".

  (8) check the option ' apply created exceptions based on certificates "is selected. Click Ok to close the advanced settings window.

  Alternatively, you can simply disable SSL filtering in step 3.

• Windows xp won't updates. I formatted the computer

  I formatted the hard drive reinstalled windows zp professional.  now when I go to windows update it's what he says?

  never had this problem before

  The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem.

  For self-help options:

  • Frequently asked Questions
  • Find Solutions
  • Windows Update Newsgroup

  To support options:

  • Microsoft online assisted support (no cost for Windows Update issues)

  Please see the thread below for a possible solution:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_update/cant-download-SP3/a71b55ee-10d4-410C-8b0b-a2114f7d8b94 >>

  This is the full installer you need, ignore the warnings about it being for COMPUTER technicians.

  UTC/GMT is 03:46 Wednesday, September 26, 2012

• How to restore a computer using xp with missing ntldr.exe?

  I am running Windows XP on 2 computers and on one of them whenever I try to boot after the boot menu, it says the file ntldr.exe is missing on your computer and which is necessary for starting. On the second computer I have, so I would be able to create a boot disk from that and set the BIOS to boot from the CD or something similar? I'm an experienced computer technician, so feel free to use the technique of terms ;)

  Hello

  1. did you of recent changes on the computer that is causing this problem?

  Read the following article that may help you resolve this problem.

  Windows may not start and you may receive an error message "NTLDR is missing" If Windows is not up-to-date and there are too many files in the root folder
  http://support.Microsoft.com/kb/320397

• Error: "corrupted error reports are rare. They can be caused by hardware or software problems and usually indicate a serious problem with your computer. »

  Original title: my computer was "rebuilt" with all the new parts June 2011. Logging on his shot and miss it may stay on or shut down and restart. I have this message when I turned on my pc this afternoon:

  Corrupted error report.

  Unfortunately, the error you report submitted is corrupted and cannot be analyzed. Reports "damaged errors are rare. They can be caused by hardware or software problems and usually indicate a serious problem with your computer.

  When I turned on pc today is showed a blue screen and can something on a disc because the disc did not work properly?

  I paid for all the new parts for my computer and the computer technician has assured me that all the work was completed and correct. I bought the power supply (1) mother board, cards (2) 1 TB of memory. (2) hard drives 1 TB. (1) card reader and other elements appearing on my Computer Geek Bill.

  My music files are no longer mp3 but .oma. He/the Tech added its own files and records of music of World War II. These game. The drive D drive or slave who held my music, he said he wiped clean.

  I need to know these error reports will completely close my pc and all the information will be lost?

  Hi satindoll11233,
   
  I recommend you to disable the auto reboot system error (this option prevents Windows to reboot automatically if a Windows error to fail) of the startup options safe mode to know the exact error message or error code originally this problem.
   
  For more information, see:

  A description of the options to start in Windows XP Mode

• My computer guard direct me to the Windows Startup Repair loop. Is this a virus? If this is not the case, what should I do?

  OK, here's a little history:
  When was surfing the Internet (using Mozilla Firefox), he froze and said that he "did not." Then I left the computer alone for a good 15 minutes, but to realize that nothing happened. From there, I decided to disconnect the computer to see if I can re - open Firefox. But when I tried to connect it back, the computer take me on the desk. It was stuck at the screen that says 'Welcome' (the form that appears after clicking on your user name) in the end, I turned off the computer by holding the power button, because there was nothing I could do. When I turned on the computer a few minutes later, it was time that I met a huge problem.

  The problem:
  When I turned it back on, a black screen appears that gives you the ability to boot your system with a repair on your computer, or start normally. I chose "start normally. After that, it took me a blue screen with a window that says "Startup Repair". He began to scan the computer saying «attempted repairs...» "When I saw this, I turned immediately shut down the computer, thinking it was some sort of virus that pretends to fix the computer. Nevertheless, I decided to turn it on for the second time. Of course, it's the same thing. But this time, I allow the scanning process to complete. When it was over, he said that the system could not be repaired and advised me to contact Microsoft, with my "contact information." I took this as a red flag, and click Cancel. I suspected it was an attempt to identity theft. (Though, I could be wrong, of course.)

  Honestly, I don't know if if there is indeed something wrong with the computer or if it's a virus.

  I tried to find out by going online and looking for solutions. From there, I tried a method where you press F8 several times until the Advanced Boot Options go up and selected "Last known Configuration" that did not work. I also heard on the "chkdsk" method, but I don't know how to do and there is no guarantee this will work.

  After that, I did more research and realized there were several ways to solve this problem. But when I went through the tutorials, the steps have been very confusing to me. I felt like most of these tutorials aimed computer technicians or people who knew in fixing computers. The steps were so confused until I found myself referring more questions than real answers!

  So now I'm reaching out to help, and I really need! It would be greatly appreciated! I really don't want to format all my data.

  Please keep in mind that I am a lover of computers operating. The two programs I normally use are Mozilla Firefox and Microsoft Word. So please don't be assuming that I know my way in and out of a computer. I'm no where near, in every sense of the term, an 'Expert '. If you can, I would like a simple, easy to follow, simple tutorial, step by step, which is not turned to professional users. Still, I am not very competent in operating computers.
  

  Hello

  You have tried yet.

  Scan of Malware in Safe Mode with network.

  http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap the F8 key repeatedly until you are presented with the Boot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  Once in Safe Mode with network, download and run RKill.

  RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.

  http://www.bleepingcomputer.com/download/rkill/

  Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:

  http://www.Malwarebytes.org/products/malwarebytes_free

  See you soon.

  p.s. If the message is genuine, please read this:

  The startup repair options are provided with a large number of systems of operating pre-installed.

  If this does not work, please read this

  Manufacturers recovery disks normally do not have Service Options; they are normally a relocation to the factory only settings option.

  Here is the guide to repair Options using a Vista DVD from Microsoft.

  If a friend or a work acquantance of yours has one, you can borrow and use it for repairs.

  http://www.bleepingcomputer.com/tutorials/repair-Windows-with-Windows-Startup-Repair/

  Table of contents

  1. Overview of Windows Vista repair options
  2. How to perform an automatic repair of Windows Vista using Startup Repair
  3. Advanced Tools Overview
  4. Conclusion

  If you do not or can not borrow a Microsoft DVD there is a download of a file ISO of Vista Startup Repair available that you can put on a Bootable floppy to make the above startup repair and that the method is recommended by a large number of posters in these Forums.

  Unfortunately, you have to buy it.

  Here is a link to it:

  http://NeoSmart.net/blog/2011/Windows-Recovery-discs-updated-reinstated/

• Error: ' Service Pack has not been installed. Restoration of the changes. Not turn off not computer. "unable to install Windows Service Pack 2."

  Original title: cannot install Windows Service Pack 2.

  I tried to install Windows Service Pack 2 and you know how when you lock your laptop, it's how he like to appear. Service pack filed to install, so now have him, he said, 'Service Pack was not installed. Restoration of the changes. Do not turn off computer. "I'm not going to let me at all to connect to my computer... Alls for this is restarts by itself and when it turns on, it says the same thing. I already tried to remove the battery and leaving out the laptop for a little while and then when I put the battery in and re - turn on the laptop, it says the same thing and continues to do exactly the same thing and I'm getting really aggravated and crazy. Is there anyway that I can fix it without going through a computer technician?

  Hello

  Have you been able to successfully install the other updates?

  If you have the Windows Vista installation disc, follow this link and check if the problem persists:

  Error: Failed to setup of the Windows updates. Restoration of the changes. Do not turn off your computer when you try to install Windows updates

  See: How to troubleshoot Windows Vista and Windows Server 2008 service pack installation problems?

  Learn how to install Windows Vista Service Pack 2

  Hope the helps of information.

• When I click on the sound in Control Panel, that he told me that no audio device is connected to my computer.

  When I click on the sound in Control Panel, that he told me that no audio device is connected to my computer.

  When I click on Realtek HD Audio Manager it used open.

  Hope someone has a suggestion.

  Thank you

  Kaye

  original title: no sound coming from my speakers

  To everyone

  Thanks for trying to help me.  However, since some of the suggestions seem to me be beyond my capabilities, I decided to take the hard drive to a computer technician.

  It took him an hour to solve the problem.  One of the problems was that the new map, he installed had crushed WMV. He is also turned off user account control.

  Everything works now and I'm very happy, because I had spent the day trying to solve the problem.

  Once again, thank you to all of you who gave me your opinion.

  Kind regards

  Kaye

• I'm trying to complete installation of Windows XP or Vista on my spare computer?

  I have a computer that I built a couple of years and I was going to use as a second computer. It has 4 GB of memory, power 400 watt, no video card, CD/DVD drive and a 250 gig HD.

  I have a full version of Windows XP and a full version of Windows Vista that I had bought years back.

  My problem is that I can't seem to install on the computer or the other. I have connected the HD to my main computer and it showed fine work there, so I formatted it from this computer. Whenever I start with two disks in there, there are files that are supposed to be missing, damaged or it just hangs up. I think it was the drive, but when I try again once it copies these files ok and then something else cannot be copied. A couple of times I did it all the way to put in the product key, only to say something couldn't be copied and I could press ESC to skip this file. There are too many jumps to install.

  I used the Windows Vista installed on my main computer last month, so I know it should work. I'm not an expert computer technician, but I can usually understand the process and sometimes to find a solution to my problem. I do not understand with a full installation disc why is not to copy the files.

  Any help would be appreciated

  Jeff

  I pulled all the connections of the food, with the exception of Mo and reconnected to the HD.  I also tried another DVD drive and then reconnected it.  Everything started to work very well and started Windows Installer without any problems.  Of course, I had problems connecting with DVD player.

  Thanks for the help

  Jeff