Computer will not close in my user account in the start menu

My computer does not stop in the start menu in my user account, but stops if I change username and then click on stop.  Same thing happens with Restart.  Among the things tried was to uninstall and reinstall Norton after using Norton Removal Tool.  I also ran a cold start.  So far, nothing has worked.

My computer does not stop in the start menu in my user account, but stops if I change username and then click on stop.  Same thing happens with Restart.  Among the things tried was to uninstall and reinstall Norton after using Norton Removal Tool.  I also ran a cold start.  So far, nothing has worked.

Hello
Are you able to connect on the other say shutdown and account administrator correctly? From your post I understand you are facing problem only in your profile. Try to create a new profile and see if the problem persists. (See:http://support.microsoft.com/kb/279783)

I hope this helps.

Tags: Windows

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