Why won't one of the picture of the user displayed in the Start Menu?

On our old Netbook, there are 2 users. I am the administrator and my wife is a regular user. I have two of our photos in our profiles and our user accounts. Whenever I start, my picture is at the top of the start menu as it should. When my wife connects and starts, there is no picture in the start menu. I checked three times. All the settings on the two users are the same. Her image appears everywhere else it is supposed to, such as the log on screen, etc. What can I do to get it to show? A clue for you can be its start menu is much greater than mine. By that, I mean it takes more space, has more characters and icons. I checked all the settings too. They are all the same. Thanks in advance.

Hello

This problem may be caused due to file system corrupted or damaged user account. I would suggest trying the following steps and check if it makes a difference.

Step 1:

I suggest you to scan SFC.
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833

Step 2:

I suggest you to check if you are facing the same question in the new administrator account.

Create a new user account-
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

If you are not faced with the same question in a new user account, you can view the link below and use the steps provided to fix a corrupted - user profile
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

Let us know the status of the issue. If you need help, please after return. We will be happy to help you.

Tags: Windows

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