computer won't wake from sleep

I have an ASUS pc. There is a computer week is spent in sleep mode and I couldn't wake up with my mouse or my keyboard (never had this problem before) also my Norton was gone. Re installed Norton eventually but problem still the same of the close turn off PC and re start everytime computer went to sleep, it's still in progress Please help

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Hi Graham,

This problem can occur because of incorrect power settings or cause corrupted display settings.

What is the model number of the computer?

Method 1:
I suggest you run the power Troubleshooter and check if it helps.


Open the troubleshooter of power

http://Windows.Microsoft.com/en-in/Windows7/open-the-power-Troubleshooter

Method 2:
If the problem persists, I suggest you to check that your device is allowed to the computer.

a. click on start and type of keyboard in the box start the search

b. then click on keyboard or the Microsoft keyboard in the programs list.

c. click on the hardware tab, and then click Properties.

d. click the Edit settings button
Note: this step requires administrator access.

e. click the power management tab and then check if allow this device to wake the computer is turned on.

f. click OKand then click OK again.

Method 3:
If the problem persists, I suggest you install the latest form of the manufacturer's Web site display driver and check if it helps.

Check out the link: http://support.asus.com/download/options.aspx?SLanguage=en

Check out the link for more information.

Sleep and extended: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows7/sleep-and-hibernation-frequently-asked-questions

Hope this information helps. Answer the post with an up-to-date issue report to help you further.

Tags: Windows

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