computer won't wake from sleep

I have an ASUS pc. There is a computer week is spent in sleep mode and I couldn't wake up with my mouse or my keyboard (never had this problem before) also my Norton was gone. Re installed Norton eventually but problem still the same of the close turn off PC and re start everytime computer went to sleep, it's still in progress Please help


Hi Graham,

This problem can occur because of incorrect power settings or cause corrupted display settings.

What is the model number of the computer?

Method 1:
I suggest you run the power Troubleshooter and check if it helps.

Open the troubleshooter of power

Method 2:
If the problem persists, I suggest you to check that your device is allowed to the computer.

a. click on start and type of keyboard in the box start the search

b. then click on keyboard or the Microsoft keyboard in the programs list.

c. click on the hardware tab, and then click Properties.

d. click the Edit settings button
Note: this step requires administrator access.

e. click the power management tab and then check if allow this device to wake the computer is turned on.

f. click OKand then click OK again.

Method 3:
If the problem persists, I suggest you install the latest form of the manufacturer's Web site display driver and check if it helps.

Check out the link:

Check out the link for more information.

Sleep and extended: frequently asked questions

Hope this information helps. Answer the post with an up-to-date issue report to help you further.

Tags: Windows

Similar Questions

  • Computer won't wake from sleep after installing the update July 2013

    Original title: a reason any after July 2013 windows update mode "sleep" freeze my computer

    Before I wake up problems due to incompatibility with windows 7 and SATA Hard drives (WD). This problem has been fixed with Windows Update August 2012.  Just recently after July 2013 Windows Update. After that my computer is in mode "sleep" for a certain time it freezes and will not restart until I press and hold the power button until the computer turns off. Then pressing the windows button star as a "Recovery Windows" message will appear.

    I blame the July 2013 Windows Update. But I can't be sure what it causing the problem... I cleaned the Reg via CC & norton util 16 more run antiwalware Malwarebytes and run a Norton virus check. the lock in question remains.

    Any ideas?

    Problem solved... I had added a USB 3.0 Hub to my system. Unfortunately I do not share this Yauqb, thinking that a USB problem would not cause the fault that the USB (connected devices to the) worked well, my lack of this info likely extended the solution time.

    Somehow that it finally dawned on me that look at the manufacturers site hub, of course nestled in the catacombs of the FAQ is a text of presentation all by unchecking the checkbox in the section of wake-up USB Device Manager.

    When you look in Device Manager, USB devices are not the easiest to deal with because there are many multiple subdivisions more with no name and only cryptic blurbs attached when you look in the properties. Lucky a USB 3.0 arrives as 'High Speed' which reduces my 3-point action fields, uncheck all sleep problems fixed.

  • my computer would not wake from sleep when the cover iclose & open again?

    When I close the lid on my computer & open it again, the computer does not wake up, it shows just a black screen!

    Hi George,.

    From the description of the problem, it seems that the computer would not wake from sleep when you close the lid and open it again. I understand the inconvenience.

    Let us, try to perform the following methods and check if it helps.

    Method 1: Run the troubleshooter of power

    Open the troubleshooter of power

    For more information, connect to:

    Method 2: Troubleshoot wake the computer from sleep mode

    Method 3: Update Chipset drivers

    Download and install the latest version of drivers for chipset for the computer on the computer manufacturer site and check if you are faced with the same question.

    Method 4: Run the BIOS update

    I would say as you perform the update of the BIOS by contacting the manufacturer of the computer, check if it helps.

    Important: Change (CMOS) BIOS/complementary metal oxide semiconductor settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

    It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you

  • Switches to color when you restart the computer profile or wakes from sleep

    I bought a Dell Inspiron 1470 with Windows 7 at home as a backup of my MacBook Pro.  I used the Spyder2Express to calibrate my screen that works well.  After that I restarted my PC the color profile has been enabled for a few short seconds, but then returned to the default setting, which is horribly blue and too bright.

    I then removed the color profile created by my Spyder2Express and used Windows' built in the calibration of the monitor.  Yet once, it worked until I rebooted the computer, or he woke from sleep mode.

    I then wen to the control panel-->--> the color management advanced and assured the new profile is the default value of the system.  The problem still remained after the computer is restarted.

    The only solution I have found so far is if after I restarted my pc I go to Panel of--> of color management and select and clear the checkbox "use my settings for this device."  My profile will then return until I restart the next time.

    As a pro photographer, it is a question that is extremely disappointing.  I searched forums, web, called Dell directly and none of this was of no help.  Any thoughts?

    Hi Mike,.

    It seems that software Spyder2Express adds color profile after each reboot. We can check if really Spyder2Express is the origin of the problem

    Method 1:

    Uninstall Spyder 2 express and check if the return of the issue after each reboot.

    Method 2:

    Configure the computer to boot and then refine the boot entry that is causing the problem

    Step 1: Perform a clean boot:

    Note If the computer is connected to a network, network policy settings may prevent you from following these steps. We recommend strongly that you do not use System Configuration utility to change startup options on the computer, unless a support engineer Microsoft directs you to do so. This can make the computer unusable.
    a. log in the computer using an account with administrator rights.
    b. Click Start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.
    c. If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
    d. under the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)
    e. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all.
    Note following this step lets Microsoft services continue to operate. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use to restore the system with the existing restore points.
    f. click OK and then click on restart.

    Step 2: Enable half the services

    a. click on the Services tab and then click to select the skin all the Microsoft services checkbox.
    b. Click to select half of the check boxes in the Service list.
    c. click OK and then click on restart.
    Solve the problem:
    After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.

    Reset the computer to start as usual:
    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
    a. Click Start, type msconfig.exe in the start search box and press ENTER.
    If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
    On the general tab, click the Normal startup option, and then click OK.
    When you are prompted to restart the computer, click on restart.

    All the steps above to perform the clean boot is mentioned in the following article

    Hope this helps,
    A Mir.

  • Computer does not wake from sleep sometimes

    When my computer goes to sleep sometimes it won't wake up.  It seems to happen when not used for long periods-2 or 3 hours.  In power settings, I sleep at 5: 00.  The screen turns off, but computer would stay as wanted.  When he did this time the screen would not come back.  Usually to move the mouse could get things.  I tried to hit the buttons on the mouse and the keyboard, nothing.  I had not turned monitor works, reads "no signal".

    All the ideas!

    Thank you

    Sleep store the Windows operating system into RAM memory and depends in part on the power to keep what in memory to be corrupted.

    If disabling sleep slows down your problem, then try

    Memtest86 +:

    It runs from a floppy disk or CD and should eliminate or confirm if one or more of your memory

    sticks are bad or the values of the SPD in the BIOS are correct.

    Let it run for as long as you can: 2,4,6,8 or several hours (at least 3 full passes), if no errors at that time then your ram is OK.

    Memtest86 + Guide/How To (use the.) ISO to create a bootable CD)

    J W Stuart:

  • Second HARD drive won't wake from sleep

    I have Windows XP on my desktop, and I have installed and formatted a second HDD that I use for storage. The HARD disk that came with the computer is 60 GB, and I put in a second Western Digital 160 GB HARD disc. If I put my computer to sleep and then wake him up the next day, my second HDD is not detected. If I restart the computer, all hard drives are detected. I have their cable select with the original (containing the operating system) in a position to master drive and the storage disk in position slave on cable.

    This has something to do with how long there newest larger capacity disk at startup? Is there something to do here - like how long Windows waits before everything starts up and Windows decides that my second HDD is not there? Is there something I need to refresh when my computer starts from sleep so that he could detect my hard drives? If this has to do with one of the power management options?

    Thanks for your comments.

    Hi Anna,.

    From my experience you will need to set the jumpers for their proper functioning.

    I think update the chipset drivers could be a good step in this problem.

    Sometimes older versions of security software or firewall software may misinterpret information from devices that require resources returning from a suspended state. Sometimes, this is interpreted as attacks of different types, because of the level or type of access requested by the device.

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Monitor won't wake from sleep - Vista

    I know it was a topical issue a few years ago, but I still can't monitor back on sleep of the form.

    Card HP computer - Vista 64 home premium SP2 - 512 MB NVIDIA GeForce9500GS

    I tried many patches assumed there.

    Updates on this issue?

    Suggestions in these links help you find a solution for the issue.

    See also:

  • My computer will not wake from "sleep".

    Whenever I come home "standby" mode, the standby light just constantly and devices will be turn on but it won't recover mode 'sleep', even after that I click with my mouse or keyboard. I have to reboot to get it back. Anyone know what can be wrong?


    You can create a new user account and check. If it works in a new user account, then probably your user account have been damaged and would need a fix.

    Create a user profile.

    Now search for the question.

    Follow the link provided below to fix the damaged user profile.

  • Fallout 3 stops working after the computer wakes from sleep

    Since the games for Windows Live 3 is out, Fallout 3 has never been the same. He used to work at best my GfWL and now her nightmare. Recently, after that I quit the game and put my computer to sleep, Fallout 3 will stop working completely after wake up. I try to start it and I get them all is a cursor with a small blue rotating light. What is even more strange, is that my computer goes into a State of semi who no longer meet this point where programs and keyboard shortcuts no longer work, but I can browse my hard drive. I try control + SHIFT + ESC to see what the devil but that causes Windows Explorer to stop working. CTRL + Alt + Delete does not work either. No matter what I try, once I start Fallout 3 after the computer wakes from sleep, I can't do the task to the top manager and I can't use my computer. The only way to get it is to hit the reset button or turn off manually. Can someone please help to get rid of this problem?

    Hi murphy449,

    1. did you of recent changes on the computer?

    2. the problem only happens when you start fallout 3 after the sleep mode?

    3. are you able to wake the computer quits successfully sleep mode?

    4. What is the version of Windows installed on the computer?

    Method 1

    I suggest that you manually download and install the latest drivers for display on the computer card and check if it works.

    Updated a hardware driver that is not working properly ' t-work correctly

    Updated a hardware driver that is not working properly ' t-work correctly

    Method 2

    If the previous step fails then I suggest that you try the clean boot procedure to check whether a third-party program installed on the computer is causing the problem.

    To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    See the link below to learn more about how to clean boot.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    Reset the computer to start as usual

    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

    (a) click Start, type msconfig in the search box and press ENTER.

    (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

    (c) under the general tab, click the Normal startup option, and then click OK.

    (d) when you are prompted to restart the computer, click on restart.

    If the previous step fails then I suggest you check the observer after return with details and events for the cause.

    What are the information contained in the logs of the event (Event Viewer)?

    What are the information contained in the logs of the event (Event Viewer)?

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • PC HP ENVY 15 x 360: Notebook wake from sleep after upgrade Windows 10

    Upgrade to Windows 10 in late July-(I should have known mieux qu'àle niveau puisque j'ai eu un an pour le faire). -now computer laptop won't wake sleep withoout a button hard shutdown and reboot.

    Have followed the instructions on the HP keyboard activation Web site, allowing you to wake from sleep, bios update and to automatic updates for windows and HP.

    Please help, it's crazy to restart my laptop every time I walk away from it for awhile.

    Product number: G6T85UA #ABA
    Keyboard Review: 89.23
    Total memory: 8.00 GB
    Name:Intel (R) processor Core i7-4510U CPU @ 2.00GHz

    Check out this post and see if it will apply/help to:

  • eHome IR transmitter fails to wake from sleep

    I am running Windows 7 64 bit on an HP box bought less than a year ago.  A Hauppauge 2250 tuner card is installed.  The tuner card is connected to my Comcast Cable box by an IR transmitter.  The system worked well for months, but now I find that the IR Transmitter is not working after coming out of sleep mode.  Reboot and everything works well again.

    How can I get the IR transmitter to continue functioning when the computer wakes from sleep?



    first thing to do is to try a system restore to the last time it worked.
    Friday, January 28, 2011 00:48:59 + 0000, Ross321 wrote:
    > It does not work yet, so I'm at square one.  Anyone with ideas / measures to try, please let me know.
    > - Ross

    Barb Bowman

  • (Redirected) XPS 13 Ultrabook wake from sleep!


    I have a Dell XPS 13 ultrabook I love, apart from a major problem. I can't seem to wake from sleep using the keyboard or the mouse. I never had this experience with a laptop before.  It is a pretty big problem, I use the XPS 13 has docked at the D3100 docking station and connected to an external monitor, keyboard, and mouse.  I keep the laptop with the screen closed and just use the external Setup - as you usually would when it is docked. Everything is fine until the device goes to sleep. If the computer is still on, but just the external monitor is turned off because the power settings, and then moving the mouse/hit the keyboard to wake the rear monitor. However, if the computer is idle (NOT put in hibernation), it nothing happens when I move the mouse or repeatedly hit the keyboard. I need to get out the ultrabook the cubby that's in, open, hit the power button, then close and replace. He gets the computer turns on again, but is incredibly annoying. As a side effect of this, all my windows get resized and my icons moved the Office because the latop temporarily switches to the built-in screen (which is at a resolution lower than my external monitor) before returning to the external display. I had the Latitude laptop for years without any problems and was disappointed with this experience. I really hope that there is some sort of fix.

    So far I have tried:

    1. connect the receiver of keyboard/mouse wireless in all USB ports on the ultrabook itself and also the dock of the D3100. No difference is made.

    2. try with a wired keyboard and wireless. No difference is made.

    3 tent to shoot to the top of the mouse/keyboard power management settings in device management and ensure "Allow device to wake the computer" is checked. Not possible, "Power management" tab appears now available in Windows 10 in the device properties window.

    Help, please!

    As you have a laptop, better make this laptop in the computer Forum post here:


  • DELL Inspiron N5110 does not stop and does not wake from sleep


    I have Dell Inspiron N5110, who cannot stop it in Windows 7 or Ubuntu Linux. Specifically, I started Ubuntu Live from CD to eliminate the possibility that the problem is in Windows 7. Stop in Ubuntu does not work either. This proves that the reason for not an application in Windows that remains suspended and does not allow the laptop to close.

    The laptop computer may not wake after sleep or either Hibernate.

    I tried all the solutions that advised you to all the other people in the forum who have the same problem.

    1. the laptop cannot stop mode safe either.

    2 may not stop even after clean boot Mode - all services disabled and all package disabled Startups.

    3. I haven't tried to change the Power Options Advanced "Allow hybrid sleep" - both WE "On AC Power" and "Battery operated" - no change.

    4. I tried to install the latest NVIDIA video drivers. This did not help either.

    5 running only on battery change nothing - not cannot always stop.

    6 race only on AC adapter without battery - still cannot stop.

    7. I tried to remove the AC adapter and the battery, and now the POWER button for 30 seconds to RESET the phone - did not work.

    ATTENTION: I have read your forums all day and has seen at least 10-15 reports on the same problem, and not a single case fixed.

    8. This is why I have not tried Flash the BIOS with the latest version - I have read other people who have tried and it didn't work either.

    9. I loaded the BIOS default settings (F9) - stop still can't.

    NOTE: Change something in the BIOS and getting out once caused the laptop to freeze and I had to power off by holding button for a longer time.

    10. I ran DELL Diagnostics menu Boot (F12 at startup) - no error found.

    11. I couldn't find IEEE 1394 adapter in Device Manager to change the power management settings.

    In fact, none of the suggestions that you can give to change something in Windows is logical because I already mentioned that stop in Ubuntu does not work or the other.

    The question seems to be either in BIOS or a hardware problem. But which component? This is the CD/DVD drive?

    It is a new laptop.

    Please advice how to proceed. If you know which component fails please tell me.

    Remove the keyboard and palmrest (dell guide shows you how) and you should see a small button battery. Remove it at least 10 seconds, then put back. Enter the BIOS and make sure that there is nothing weird was changed. It should work fine now. I had this work in Ubuntu 12.04 these last days with no problems.

  • Satellite U500 - may not wake from sleep

    Hi all

    I have a Satellite U500 laptop win7 64 bit and my system may not wake from sleep mode.
    "Standby mode" when I press the power button or any key of the keypad power led lights up but the screen stays black and the system is unusable.

    Any help?

    Have you noticed this problem in the first moments after upgrade to Win7?
    I assume that you made a mistake with Vista?

    Have you noticed the same behavior when you use hibernation mode?

  • How can I PREVENT Time Machine back on the wake from sleep?

    I leave my machine on the work week and when I finished the night, I SLEEP there.

    In the morning, he has no need to backup first thing. But Time Machine insists on execution from the moment I have a mouse and he wakes up from his sleep.

    It was fine when it was new and fast, but now he is old and slow (especially - but mostly because I really push to the limit with multiple Safari Windows opens and executes a large number of software design at the same time, I have to do for work).

    My question is simple:
    How to tell Time Machine to does not have a return on the wake from sleep? or;
    Say this do not back up from 06:00 to noon? or;
    Is it a third party plug in that allows me to customize the time Machine more?

    Another idea on what just said or it to no return for even the first hour or two when it comes in the morning or even in any time to sleep during the day. Automatically.

    I also have my drive main external file mirroring AND use Super Duper once per day to fool the internal drive (I total plan control) AND back up all files off site (I total plan control). But, Time Machine is also always at hand to get it done. If only I had a little control over it, so she did not have the necessary step back up the minute I sit down. Significantly slow down my work time productive morning!

    Time Machine really shouldn't bog down your machine that badly.

    If Time machine running interferes with your ability to use the machine, then something else is wrong. It shouldn't affect performance in this way.

    If it's all just "annoying"... Well... Why is this a big deal?

    Maybe you should run a report Etrecheck and post the results here. If something is moving your system, which can help us identify what it is.

Maybe you are looking for

  • How to reset my password

    Hello, this is my new apple ID with my past, email address, so I want to ask something, my ipad is change coz I am forget my password, and I'm trying to reset my password but I forgot the question too and I do not receive an email, please give me som

  • Satellite Pro S300 - USB no longer works

    HelloI have a 6 month laptop Satellite Pro S300-100 and running Vista 32 bit. He got 4 USB slots, 1 handset that works on the left side and 3 USB2 connectors right side and these 3 suddenly stopped working. I tried different connections, memory stick

  • Toshiba P10-304 crashing, hard drive problems?

    Hi all I have a Toshiba P10-304 and its going a bit mental fact lately. I am running XP Pro and basically it started crashing frequently and then later he came up with the error: media test failure, check, etc.. So, I thought that the hard drive was

  • How to copy with the language _translator guaget

    When translating with the gaget I want to move the sentence translated somewhere else e.g. e mail or copy to another page.

  • Can scan but not print wireless

    HP Deskjet 3050 j610 printer all in one I have two PCs running Windows 7 Ultimate 64 bit, and Windows 7 Home Premium 32 bit on a network home. The Home Premium pc is connected via a USB cable and prints and scans OK. The ultimate is wifi and scan OK,