"Configuration error please uninstall and reinstall the product.
I had CS5.1 installed for a few years now, I tried to run Photoshop and I had 'Configuration Error Please uninstall and reinstall the product', as well as tips contact the Adobe Support if the problem recurs. Contact the Support from Adobe is a bit like Super Bowl tickets I decided to not not start here.
Anyone know the cause of this? There is something much less time than the uninstalling and reinstalling that can fix? My computer broke down several times recently, I'm Mac OS 10.6.8 and it seems to be a feat Flash or Java, Firefox is sensitive to what I fixed with NoScript and a Flash Disabler that can be linked, I am not sure. Photoshop is not running during one of the accidents.
I do not have a backup of my Applications folder that still works fine (on another machine), a restore would fix this?
reset your preferences-
Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
If that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall
Tags: Adobe
Similar Questions
-
So I installed CS6 on my Z210 Windows 7 workstation. But when I go to open half of the programs, in particular first Pro I get this message...
Configuration error
Please uninstall and reinstall the product.
If this problem persists, contact Adobe technical support for assistance, and
mention the error code displayed at the bottom of this screen.Error: 1
http://www.Adobe.com/support/
I could really use some help here. What really gets me, is apparently the Adobe customer service does not all calls. Are you kidding me?
Any help would be greatly appreciated.
I found a similar situation here on this forum, but I still have questions:
http://www.techyv.com/questions/Adobe-Photoshop-CS6-error-code-1Hello
Method 1:
I would say allowing you to run the FIXIT from the link provided and check if it helps.
Solve problems with programs that cannot be installed or uninstalled
http://support.Microsoft.com/mats/program_install_and_uninstall/
Method 2:
If the problem persists, you can start the computer in a clean boot state, and then try to install the program.
This could happen if one of the substantive programmes is in conflict with the proper functioning of your computer. To help resolve the error and other messages, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7 http://support.microsoft.com/kb/929135
Note: when you are finished troubleshooting, follow step 7, mentioned in the article to start the computer to a normal startup.
Hope this helps and keep us informed if you need help.
-
CS5 error "Setup error: Please uninstall and reinstall the product.» Error: 6 "
When you try to install CS5, it is said
"Configuration error: .
Please uninstall and reinstall the product.
Error: 6 "
but I can not find Photoshop programs to uninstall. Please, can anyone help? Thank you.
I have 10-64 bit Windows.
Hi,
Follow please: Configuration error. CC, CS
Hope that helps!
Kind regards
Sheena
-
Please uninstall and reinstall the product? Why
Dear
my program gives me the message
Please uninstall and reinstall the product
Why?
Hi sarawata20697031,
Could you please tell me what product you use and the version of the product and the operating system on your system?
When you get this message?
Also are you facing any problems with the product?
Concerning
Sarojini
-
I get the error 16 "Please uninstall and reinstall the product.
Hello.
When I run Photoshop CS6 get the error 16. I have the same problem on illustrator CS6.
Here, I found the solution 16 Configuration error. CC, CS but I have no file SLStore and PCD.
What can I do?
Andreiutz wrote:
Hello.
When I run Photoshop CS6 get the error 16. I have the same problem on illustrator CS6.
Here, I found the solution 16 Configuration error. CC, CS but I have no file SLStore and PCD.
What can I do?
I think it is a hidden folder.
Two ways to make it visible:- Control Panel > Folder Options > view tab > select Show hidden files.
- Simply type c:\ProgramData\Desktop in the commandbar on top of the Explorer. This should show the contents of the folder.
Gene
-
Creative cloud (WIP) error codes | Error postal codes of Mylenium
Mylenium
-
On a Mac running OS x 10.11 and final version of Lightroom CC from today.
Before updating to lightroom, everything was fine. After lightroom update at startup, I get:
Configuration error
Please uninstall and reinstall the product.
If this problem persists, please contact Adobe technical support help and mention the error code displayed at the bottom of this screen.
Error: 16
[OK]
So I uninstalled Lightroom desktop CC application. He asked me if I wanted to remove preferences, and I said yes.
I have re-installed Lightroom and exhibit the same problem.
Research on here, I found a reference to make sure that/Library/Adobe and ~/Library/Adobe are writable. I think that it was a typo: this file does not exist, but/Library/Application Support / Adobe and ~/Library/Application Support/Adobe exist and are writable.
Any ideas?
Thank you
Andrew
Hi AndyKirby,
- Open a Terminal.
- Copy and paste this command: sudo chmod-r 777 library/Application\ Support / Adobe
- Press enter and give your password if requested.
- This should fix the permissions at the origin of this error.
- Let us know how it worked and mark the correct answer if it did.
Kind regards
Tanuj
-
Saying: uninstall and reinstall the product. Error code 16.
Try reinstalling the illustrator of my hard drive on my mac after losing it. However when I try to open the program it says "uninstall and reinstall the product, 16 error" Please help.
Phoebe, please see the link below.
Let us know if that helps.
Atul_Saini
-
My Acrobat Pro 11 appears msg 16 "Please uninstall and reinstall" what I've done 4 times already, so I run it and get the same msg. I spent 4 hours chatting with Adobe engineers who have not helped.
Hello
Sorry for the delay in reply!
Please run as administrator (right click on the Acrobat icon & then run as administrator).
You can check error: 16
Acrobat X Pro: Configuration error when viewing PDF files
The first step should help resolve the issue.
Let us know if this helps!
-
Using a Mac OSX updated 10.9.5, to update to the latest update of Lightroom, now get error - Lightroom met permission issues. Click on fix - cannot fix. You click on read more and I tried all the solutions. Always error. Uninstalled and reinstalled - always error. Cannot set up a new admin on Gov't computer user. Help
Please make sure that you gave permission for the folders listed in the article, follow these steps.
1 - give read and write permissions for the Application Support folder and preferably on User Library and the secret library.
2 - Add user and admin both permissions.
When you open the Get Info option for specific folder.
Make sure you click on '+' symbol, it will open the list of user accounts. Add currently logged in user account and Director of user account, if it is not added.
Both must have read and write to prevent access these some questions in the future.
Important:
Once you added as currently logged on user account and administrator user accounts and provided access for reading and writing.
Make sure you click on the gear icon and select apply to closed.
Lock dialog box and close the Get Info .
So that all the folders in the folder Adobe will get read and write access.
Let us know if this helps
~ Assani
-
Problem uninstalling and reinstalling the error message
Hey, so I got the Creative suite 6 on my external hard drive and it I get error message saying I need to uninstall and reinstall the package to open it on the Mac, but I don't want to do that incase I lose all the files they're just on a hard drive. Error 1 error message, can someone help please?
Hello
Please see error: "unable to install". Creative Office Cloud
Kind regards
Sheena
-
Get error messages, uninstalling and reinstalling does not solve the problem
As a first step, Indesign gave a message error "hyphenation breaks may change if you change...". »
I uninstall and reinstall the application. When I open Indesign I had several alerts start as "could not load Publishing.IndesignPlugin digital because it takes"JBX"...". »
InDesign asks me to install plugins and restart Indesign. I don't know how to do this.
Then, I get an error «the document uses one or more plugins...» »And after that, I get the message "hyphenation breaks may change if you change...". "(again).
When I try to work in Indesign shortcut keys do not work.
I tried uninstalling and reinstalling several times, used AdobeCreativeCloudCleanerTool, restart the mac, but keep it alerts popping up when I open Indesign start-up.
Could someone tell me please how to fix this?
Finally I got it fixed... I installed on another mac indesign. The folder plugin of this installation was complete. I transferred this plugin folder for my iMac and restarted the mac. When I opened Indesign, it seemed to be ok.
-
Hello
I think I found the problem to which there is no solution. Lucky white Heather. This happens just as I'm building a site to which I'm now uploading - Smugmug.
Publish the services in Lightroom: internal error? : 0:attempt to index field 'export setings' (value zero). On the 64-bit windows 10 platform: desktop. I uninstalled and reinstalled Lightroom (x 3), uninstalled and reinstalled the plugins etc, etc. Anyone with a real solution?
Help
Andrew
Hi André,.
See this similar thread: 'Services to publish' question in Lightroom
Kind regards
Claes
-
I get the error message: 1 when you try to download the creative application of cloud. I tried rerun the installation and use of the cleaning tool. I can not uninstall and reinstall the app because there never have down loaded initially.
Try with the solution provided in the link below:
-
Using Player Adobe 11, now comes up with an error, once the file is opened. "Invalid Plugin detected, will waive the software Adobe reader." Close the program so cannot display PDF files. Running windows 7. I uninstalled and reinstalled the same Adobe. Help
It seems that something has been added in the folder on the drive. I would recommend http://labs.adobe.com/downloads/acrobatcleaner.htmluninstalling the program, running, removing any left over parts of the record player (this could be the problem), reboot and reinstall. If all goes well, that solved the problem. Future questions about the player, you should consider asking in the forum of reader, is not.
Maybe you are looking for
-
Satilite M30 Pro does not charge
HelloMy laptop Satilite Pro M30 stop charge all of a sudden. I changed the adapter and tried, tested the adapter and its good. I don't find any problem with my laptop, his work perfect as I'm always left aside with a power in the battery of my laptop
-
Webcam/mic on Satellite C660-119 - how to make it work?
Try to get this working integrated webcam. The laptop for a few years, but never used this function before. I have Skype which does not seem to detect it. Can't see anything in the Device Manager on webcam or image or whatever it is and in program fi
-
FLEXT 9 installed but does not
Can anyone help. FlexT9 is in my manage applications, but not in my box of apps. In the folder manage it does not give me the option to open. When I try to reinstall from the Android App Store declines install.
-
Compaq presario C700: Bios password
I just restored this computer with the factory reset, and I need help with the password of the bios. The key to the system off is 18153730. Any help would be great.
-
No sound on iPlayer from the BBC, ITV player, 4OD, You Tube etc. No problem with speakers like WMP works well. You know not if deleted the important file or something. Any help?