When I click on the Photoshop CC 2015 it is a warning that "Please uninstall and reinstall the product blah blah."

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  So I installed CS6 on my Z210 Windows 7 workstation. But when I go to open half of the programs, in particular first Pro I get this message...

  Configuration error

  Please uninstall and reinstall the product.

  If this problem persists, contact Adobe technical support for assistance, and
  mention the error code displayed at the bottom of this screen.

  Error: 1

  http://www.Adobe.com/support/

  I could really use some help here. What really gets me, is apparently the Adobe customer service does not all calls. Are you kidding me?
  Any help would be greatly appreciated.
  I found a similar situation here on this forum, but I still have questions:
   
  http://www.techyv.com/questions/Adobe-Photoshop-CS6-error-code-1

  Hello

  Method 1:

  I would say allowing you to run the FIXIT from the link provided and check if it helps.

  Solve problems with programs that cannot be installed or uninstalled

  http://support.Microsoft.com/mats/program_install_and_uninstall/

  Method 2:

  If the problem persists, you can start the computer in a clean boot state, and then try to install the program.

  This could happen if one of the substantive programmes is in conflict with the proper functioning of your computer. To help resolve the error and other messages, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7 http://support.microsoft.com/kb/929135

  Note: when you are finished troubleshooting, follow step 7, mentioned in the article to start the computer to a normal startup.

  Hope this helps and keep us informed if you need help.

• My Acrobat Pro 11 appears msg 16 "Please uninstall and reinstall" what I've done 4 times already, so I run it and get the same msg

  My Acrobat Pro 11 appears msg 16 "Please uninstall and reinstall" what I've done 4 times already, so I run it and get the same msg.  I spent 4 hours chatting with Adobe engineers who have not helped.

  Hello

  Sorry for the delay in reply!

  Please run as administrator (right click on the Acrobat icon & then run as administrator).

  You can check error: 16

  Error 16 on Creative Suite 6

  Acrobat X Pro: Configuration error when viewing PDF files

  The first step should help resolve the issue.

  Let us know if this helps!

• CS5 error "Setup error: Please uninstall and reinstall the product.» Error: 6 "

  When you try to install CS5, it is said

  "Configuration error: .

  Please uninstall and reinstall the product.

  Error: 6 "

  
  

  but I can not find Photoshop programs to uninstall. Please, can anyone help? Thank you.

  
  

  I have 10-64 bit Windows.

  Hi,

  Follow please: Configuration error. CC, CS

  Hope that helps!

  Kind regards

  Sheena

• Please uninstall and reinstall the product? Why

  Dear

  my program gives me the message

  Please uninstall and reinstall the product

  Why?

  Hi sarawata20697031,

  Could you please tell me what product you use and the version of the product and the operating system on your system?

  When you get this message?

  Also are you facing any problems with the product?

  Concerning

  Sarojini

• "Configuration error please uninstall and reinstall the product.

  I had CS5.1 installed for a few years now, I tried to run Photoshop and I had 'Configuration Error Please uninstall and reinstall the product', as well as tips contact the Adobe Support if the problem recurs. Contact the Support from Adobe is a bit like Super Bowl tickets I decided to not not start here.

  Anyone know the cause of this? There is something much less time than the uninstalling and reinstalling that can fix? My computer broke down several times recently, I'm Mac OS 10.6.8 and it seems to be a feat Flash or Java, Firefox is sensitive to what I fixed with NoScript and a Flash Disabler that can be linked, I am not sure. Photoshop is not running during one of the accidents.

  I do not have a backup of my Applications folder that still works fine (on another machine), a restore would fix this?

  reset your preferences-

  Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html

  Adobe media encoder: https://forums.adobe.com/thread/1713540

  Legacy: http://helpx.adobe.com/after-effects/using/preferences.html

  Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

  Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

  Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

  InDesign: https://forums.adobe.com/thread/526990

  Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

  Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0

  Photoshop: https://forums.adobe.com/thread/375776

  Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm

  elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html

  First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

  If that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall

• Why firefox does not open MS Outlook, when I click on an email link? I've never used that won't, and why I had to go through so many links to the question (I guess that simple) question? Otherwise, I like Mozilla Firefox, do not be offended.

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  For parameters to check, see change the program used to open links in e-mail.

• I get the error 16 "Please uninstall and reinstall the product.

  

  Hello.

  When I run Photoshop CS6 get the error 16. I have the same problem on illustrator CS6.

  Here, I found the solution 16 Configuration error. CC, CS but I have no file SLStore and PCD.

  What can I do?

  Andreiutz wrote:

  Hello.

  When I run Photoshop CS6 get the error 16. I have the same problem on illustrator CS6.

  Here, I found the solution 16 Configuration error. CC, CS but I have no file SLStore and PCD.

  What can I do?

  I think it is a hidden folder.
  Two ways to make it visible:

  • Control Panel > Folder Options > view tab > select Show hidden files.
  • Simply type c:\ProgramData\Desktop in the commandbar on top of the Explorer. This should show the contents of the folder.

  Gene

• User of Photoshop CS6, it stops when I click on the "Print".

  
  I use Photoshop CS6.

  It isn't working and stop when I click on the "Print".

  Please check and answer for me.

  Hi eunyoungp,

  You can try two things there.

  Reset the Photoshop preferences to default (start the application all holding the key Ctrl + Alt + Shift (Windows) or command + Option + shift (Mac OS).) Then, click Yes to the message, "Delete the Adobe Photoshop settings file?")

  Secondly, uninstall the driver printer & software, restart the machine and reinstall drivers updated from the manufacturing site.

  Let us know if that helps.

  Kind regards

  Mohit

• I use the trial version of Photoshop and Illustrator, when I click on the buy now button nothing happens

  Hi I'm using the trial version of Photoshop and Illustrator, when I click on the option buy it is not downloading.

  Try another browser or clear your adobe.com cookies

• I have a one year membership, when I try to use Photoshop CC 2015 it keeps telling me my trial has expired and can't get a license of the software as "no subscription is found."

  I have a 1 year subscription to Adobe Creative Cloud Desktop Application for ETLA through my school but when I try to use Photoshop CC 2015 it keeps telling me my trial has expired and can't get a license of the software as "no subscription is found." I've used my redemption code, and it just doesn't work.

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• I bought lightroom and photoshop online but when I click on the download link, nothing happens

  I bought lightroom and photoshop online but when I click on the download link, nothing happens

  Use another browser.

  Mylenium

• I wanted to buy Muse CC 2015, but before that I wanted to check the trial version, so I downloaded the trial version. When I was installing the product at the halfway point for the installation process. an error message will appear saying "need help."

  I wanted to buy Muse CC 2015, but before that I wanted to check the trial version, so I downloaded the trial version. When I was installing the product at the halfway point for the installation process. a pop error message saying "we met the following problems Installer failed to initialize. "Please download Adobe Support Advisor to detect the problem" I click on 'Get Adobe Support Advisor' and then I get here. Can you help me? I use the Mac operating system. I also run Adobe Photoshop CS6 unistall and cleaner, but now when I try to install it again it gives the same message

  Hi Ashish,

  Please follow the solution 2 in the link below.

  Error: "unable to install". Creative cloud office

  After that, you can install the application by following the instructions on the link below.

  Download and install Adobe Creative Cloud apps

  Hope this will solve your problem.

  Kind regards

  Hervé Khare

• I "errors encountered during installation. (21)"when you try to install Photoshop CC 2015 after download and extraction of 42%

  Help, please.

  I "errors encountered during installation. (21)"when you try to install Photoshop CC 2015 after download and extraction of 42%

  Hi serhatk,

  Please check the section below

  Error 21 or DW021 when installing Photoshop CC 2015

  Kind regards

  ~ Mohit

• Lightroom stops working when I click on the module of development?

  Lightroom stops working when I click on the module of development? Just updated the app. I also have an antivirus on my computer. Help, please!

  Hi katelynng,

  Please follow the Solution below

  1. Go to edit > preference > Performance > uncheck "processor chart use" If this does not solves the problem then,
  2. With Lightroom closed
  • Access

  C:\Users\YourUserName\AppData\Roaming\Adobe\Lightroom\Preferences    (Where AppData is a system folder / hidden so you may need to enter the name of the folder directly into your browser's address bar or activate hidden folders / system in the Internet Explorer view folder options.)

  • Open the file LightroomPreferences.agprefs
  • Locate the line use = True autobahn (press CTRL + F)
  • Take Autobahn use = False

  
  

  After save the file

  Restart Lightroom

  3. also refer to that link and update GPU if you use AMD map

  Adobe Photoshop Lightroom Help | Problems with graphics cards 6 CC/Lightroom Lightroom and AMD | Win

  Let us know if that helps.

  Kind regards

  ~ Mohit