Please uninstall and reinstall the product? Why
Dear
my program gives me the message
Please uninstall and reinstall the product
Why?
Hi sarawata20697031,
Could you please tell me what product you use and the version of the product and the operating system on your system?
When you get this message?
Also are you facing any problems with the product?
Concerning
Sarojini
Tags: Adobe
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So I installed CS6 on my Z210 Windows 7 workstation. But when I go to open half of the programs, in particular first Pro I get this message...
Configuration error
Please uninstall and reinstall the product.
If this problem persists, contact Adobe technical support for assistance, and
mention the error code displayed at the bottom of this screen.Error: 1
http://www.Adobe.com/support/
I could really use some help here. What really gets me, is apparently the Adobe customer service does not all calls. Are you kidding me?
Any help would be greatly appreciated.
I found a similar situation here on this forum, but I still have questions:
http://www.techyv.com/questions/Adobe-Photoshop-CS6-error-code-1Hello
Method 1:
I would say allowing you to run the FIXIT from the link provided and check if it helps.
Solve problems with programs that cannot be installed or uninstalled
http://support.Microsoft.com/mats/program_install_and_uninstall/
Method 2:
If the problem persists, you can start the computer in a clean boot state, and then try to install the program.
This could happen if one of the substantive programmes is in conflict with the proper functioning of your computer. To help resolve the error and other messages, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7 http://support.microsoft.com/kb/929135
Note: when you are finished troubleshooting, follow step 7, mentioned in the article to start the computer to a normal startup.
Hope this helps and keep us informed if you need help.
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CS5 error "Setup error: Please uninstall and reinstall the product.» Error: 6 "
When you try to install CS5, it is said
"Configuration error: .
Please uninstall and reinstall the product.
Error: 6 "
but I can not find Photoshop programs to uninstall. Please, can anyone help? Thank you.
I have 10-64 bit Windows.
Hi,
Follow please: Configuration error. CC, CS
Hope that helps!
Kind regards
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"Configuration error please uninstall and reinstall the product.
I had CS5.1 installed for a few years now, I tried to run Photoshop and I had 'Configuration Error Please uninstall and reinstall the product', as well as tips contact the Adobe Support if the problem recurs. Contact the Support from Adobe is a bit like Super Bowl tickets I decided to not not start here.
Anyone know the cause of this? There is something much less time than the uninstalling and reinstalling that can fix? My computer broke down several times recently, I'm Mac OS 10.6.8 and it seems to be a feat Flash or Java, Firefox is sensitive to what I fixed with NoScript and a Flash Disabler that can be linked, I am not sure. Photoshop is not running during one of the accidents.
I do not have a backup of my Applications folder that still works fine (on another machine), a restore would fix this?
reset your preferences-
Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
If that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall
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I get the error 16 "Please uninstall and reinstall the product.
Hello.
When I run Photoshop CS6 get the error 16. I have the same problem on illustrator CS6.
Here, I found the solution 16 Configuration error. CC, CS but I have no file SLStore and PCD.
What can I do?
Andreiutz wrote:
Hello.
When I run Photoshop CS6 get the error 16. I have the same problem on illustrator CS6.
Here, I found the solution 16 Configuration error. CC, CS but I have no file SLStore and PCD.
What can I do?
I think it is a hidden folder.
Two ways to make it visible:- Control Panel > Folder Options > view tab > select Show hidden files.
- Simply type c:\ProgramData\Desktop in the commandbar on top of the Explorer. This should show the contents of the folder.
Gene
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Creative cloud (WIP) error codes | Error postal codes of Mylenium
Mylenium
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On a Mac running OS x 10.11 and final version of Lightroom CC from today.
Before updating to lightroom, everything was fine. After lightroom update at startup, I get:
Configuration error
Please uninstall and reinstall the product.
If this problem persists, please contact Adobe technical support help and mention the error code displayed at the bottom of this screen.
Error: 16
[OK]
So I uninstalled Lightroom desktop CC application. He asked me if I wanted to remove preferences, and I said yes.
I have re-installed Lightroom and exhibit the same problem.
Research on here, I found a reference to make sure that/Library/Adobe and ~/Library/Adobe are writable. I think that it was a typo: this file does not exist, but/Library/Application Support / Adobe and ~/Library/Application Support/Adobe exist and are writable.
Any ideas?
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Hi AndyKirby,
- Open a Terminal.
- Copy and paste this command: sudo chmod-r 777 library/Application\ Support / Adobe
- Press enter and give your password if requested.
- This should fix the permissions at the origin of this error.
- Let us know how it worked and mark the correct answer if it did.
Kind regards
Tanuj
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Saying: uninstall and reinstall the product. Error code 16.
Try reinstalling the illustrator of my hard drive on my mac after losing it. However when I try to open the program it says "uninstall and reinstall the product, 16 error" Please help.
Phoebe, please see the link below.
Let us know if that helps.
Atul_Saini
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My Acrobat Pro 11 appears msg 16 "Please uninstall and reinstall" what I've done 4 times already, so I run it and get the same msg. I spent 4 hours chatting with Adobe engineers who have not helped.
Hello
Sorry for the delay in reply!
Please run as administrator (right click on the Acrobat icon & then run as administrator).
You can check error: 16
Acrobat X Pro: Configuration error when viewing PDF files
The first step should help resolve the issue.
Let us know if this helps!
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Try this:
Go to: Mac/HD/Library/Internet Plug-ins
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Empty the trash
Restart Safari. You can now download the PDFs intact.
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Yes, microsoft has dropped to the side bar but left :) weird programs files list.
Of what you say in uninstalling and reinstalling the gadgets, it didn't involve what I just posted?
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