configuration of Windows messenger fail side is incorrect

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• Error Windows Updates 'configuration of Windows updates fail, returning of the changes.

  Updates to the title: original Windows.

  That means 'configuration of the Windows updates fail, returning from changes '? My laptop has been updated but got stuck on 12%, and would not go further. It is restarted 3 times and only went up to 12%.

  Was actually able to solve this problem through more research. It turns out that his receiver of wireless mouse and a SD card was stalled the installation program. I don't know why but I turned off the machine (long press the button), remove, checked all other ports, block tire and cord then put back the battery and card, turned on and it ran through the installer without problem.

• configuration for windows live is side by side will not

  can't get to work, said side by side configuration does not?

  Hello

  For the different Forums for Windows Live Applications, select the link below
   
  Welcome to Windows Live Solution Center
  http://windowslivehelp.com/

• Side by side in Windows Messenger 2011 COnfiguration error

  I tried to make Messenger since I installed the update of Windows Live Essentials 2011.  And since then I get this message error "Setup side by side is incorrect.  I was on all the forums and tried the uninstalling and reinstalling which was posted there but nothing has fixed this problem.  I have a netbook messenger works fine on it but it wount work on my PC (which, incidentally, is Vista with Service Pack 2).  What's happening on andhow can I do?

  Please post your question in the forum Messenger:

   http://windowslivehelp.com/forums.aspx?ProductID=2 

   

  Gary van, Microsoft MVP
  ------------------------------------------------

  "HarleyMike51" wrote in the new message: * e-mail address is removed from the privacy... *

  I tried to make Messenger since I installed the update of Windows Live Essentials 2011.  And since then I get this message error "Setup side by side is incorrect.  I was on all the forums and tried the uninstalling and reinstalling which was posted there but nothing has fixed this problem.  I have a netbook messenger works fine on it but it wount work on my PC (which, incidentally, is Vista with Service Pack 2).  What's happening on andhow can I do?

  Gary van, Microsoft MVP (Mail)

• This application could not start because the configuration - side by side - is incorrect

  After the upgrade to Windows7 x 64 professional, I am now get, "this application could not start because the configuration - side by side - is incorrect ' nero drive. I tried to reinstall the program and uninstall Microsoft Virtual C++ packages + without any result.

  Any help would be appreciated.

  Hi ChickC  

   

  Welcome to Microsoft Windows 7 answers Forum!

  a. use the System File Checker (SFC.exe) tool to determine which file is causing the problem and then replace the file. To do this, follow these steps:

  1. Open an elevated command prompt. To do this, click Start, click principally made programs, Accessories, right-click guest, and then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click allow.
  2. Type the following command and press ENTER:

  sfc/scannow

  The sfc/scannow command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

  ·         Infoermation more on SFC scan found in this document:

  http://support.Microsoft.com/kb/929833

  b. perform a disk check:

  Use the following steps:

  1. Open computer by clicking the Start button, click computer.
  2. Click the drive you want to check, and then click Properties.
  3. Click on the Tools tab and then, under error-checking, click Find now. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  To automatically repair problems with files and folders that the scan detects, select automatically fix file system errors. Otherwise, the disk check will be a problem, but not to fix them.

  To perform a thorough check, select search and attempt to recover bad sectors. This analysis tries to find and repair physical errors on the disk itself, and it may take much longer to complete.

  To check for errors file and the physical errors, select both automatically fix errors in file system and search for and attempt recovery of bad sectors.

  1. Click Start.

  Depending on the size of your drive, it may take several minutes. For best results, do not use your computer for any other tasks while it checks errors.

  The .NET framework update

  Download and install the most recent of the .NET Framework

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AB99342F-5D1A-413D-8319-81DA479AB0D7&displaylang=en

  If the error still persists please provide us with the error log:

  Type eventvwr.msc/s in the address bar.

   The list of all the events that are listed as 'Error' in the main window when you go to 'Newspapers Windows' and 'Application '. There is often a large number of them. Send us any ones you see listed for the last few days. (Please also do it for the log files in 'System'). When you do, provide us the name of the 'Source' and all that is listed in the description below the list of newspapers box when you click on one.

  It will be useful.

  Thank you, and in what concerns:

  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum

  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and tell us what you think.

• I connect to Windows Messenger, but "the email address and the password is incorrect." Please try again"I have already reset my password but still can't connect.

  Windows Messenger connection problem

  I connect to Windows Messenger, but "the email address and the password is incorrect." Please try again"I have already reset my password but still can't connect. Can someone help me?

  Hello my. CatherineMorit,

  The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

  Windows Live Mail

  Windows Live Hotmail

  Windows Live Messenger

  Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.

• Cannot sign it says: "signing in to Windows Live messenger failed because the server is temporarily unavailable. "Please try again later ' Error Code: 8e5e02011

  When I tried to log in it freezes for a while, then he said "signing into Windows Live messenger failed because the server is temporarily unavailable. "Please try again later".
  Error code: 8e5e0211

  Hi Cera,

  In dealing with the problem with Windows Live Messenger, I recommend you post your question in Windows Live Solution Center for assistance.

  Portal Messenger

  Hope the helps of information.

• I can not configure Windows messenger in Windows XP

  I have installed Windows XP system. I could not configure windows messenger to communicate with my colleagues. When I checked the tools-> Options-> tab accounts, I couldn't find the account of SIP communications service with which others have configured their Messenger.
  Any help with this problem would be greatly appreciated.

  Windows Messenger 5.1 is no longer available. You can see that if your company has only the version that you can download from all your colleagues are using this version.

  Or you can download MSN Messenger 7.0
  http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=cf49c56c-8b3e-4EAE-9904-9505f47bed45

  Another choice would be to Windows Live Messenger 2011:
  http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=edd9bdcf-16b0-4678-9bbd-e9b429296246

  Thank you

  Marilyn

• When you try to open Windows Messenger, I got the following. C:\ProgramFiles\Windows Live\Mesenger\msnmsg.exe side-by-side config incorect

  When you try to open Windows Messenger, I got the following.  C:\ProgramFiles\Windows Live\Mesenger\msnmsg.exe side-by-side config incorect

  Hello

  The question you have posted is related to Windows Live Messenger and would be better suited to the Windows Live Messenger community. Please visit the link below to find a community that will offer support to ask.

  http://windowslivehelp.com/product.aspx?ProductID=2

• "Configuration of the Windows updates failed. Restoration of the changes. Do not turn off your computer"error when trying to install Windows on Windows 8 updates

  Former title: windows 8

  Stuck into that and can't GET OUT! Failure of Windows updates. Restoration of the changes. Do not turn off your computer.

  Hello

  Please contact Microsoft Community.

  We understand the inconvenience that you are experiencing.

  1. How long it stays on the same screen?
  2. Windows Update is causing this issue?
  3. Have you tried to interrupt the installation at any time?

  When you try to install Windows updates, you get the following error: configuration of the Windows updates failed. Restoration of the changes. Do not turn off your computer. If this occurs, it may take 30 minutes to undo changes, and then the system will display the Windows login screen. Suggest you not to interrupt this until he completely undo these changes.

  Please see the article below and see if this can help you.

  https://support.Microsoft.com/en-us/KB/949358

  Let us know if you need assistance.

• "Configuration of the Windows updates failed. Restoration of the changes

  Configuration of the failure of the updates are happening all the time and takes a long time to restore updates. Please tell us how can I prevent automatic updates.

  To avoid failure, follow these steps:

  "Configuration of the Windows updates failed. Restoration of the changes

• Windows Updates Setup error: "configuration of the Windows updates failed. Restoration of the changes. Do not turn off your computer"stuck at 12%

  Just returned to windows 8, got my Norton security is and it.then update was of updates, so I can update to windows 8.1, but I got stuck when you try to update windows 8. It happened at 12%, and then tried to restart, it's 12% again.then what it says that windows does not not update reconfiguration do not turn off your computer.but I read someone post where they keyed off long the computer out the wireless USB mouse and took the card Sd, and the battery, put the battery back , but left the Sd Card and the mouse.and wireless USB, said, he started working.i tried all the this.and isn't yet working.it has been trying to run my computer hot.so I waited until what she calmed and it came again the same thing. ? Stuck in this mode.what do I do? I don't know if I should try just reset the computer of hole again or that it would be wrong.

  Original title: tried to update computers rose to 12%

  Hi Sandra,.

  Thanks for posting your query in Microsoft Community.

  You did it any significant hardware or change software on the computer before this problem?

  I understand that you can not install some updates with the error message "failure of configuration of the Windows updates...". ». I can imagine the disadvantages suffered by you and will certainly help you in the right direction to solve the problem.

  First place, according to the error message, I suggest you to try the steps in the following article and check if it helps.

  "Configuration of the Windows updates failed. Restoration of the changes. Do not turn off your computer"error when you try to install Windows updates

  Note: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

  
  

  The question may arise if the Windows downloaded update packages are corrupt. So, if you are able to boot to the desktop with the help of the above article, I also suggest you try the following steps and check if the problem persists.

  Method 1:

  Try to run that Windows update utility provided in the following link.

  Problems with installing updates

  Try to install the updates after running the troubleshooter.

  If the problem persists, try the following method.

  Method 2:

  I suggest you to use Deployment Image Servicing and Management to fix Windows Update errors.

  (a) open an elevated command prompt. To do this, press the Windows key + Q and type in CMD right click on command prompt in the list and select run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click allow.

  (b) type the following commands. Press enter after each command

  • DISM.exe / Online/Cleanup-image /Scanhealth
  • DISM.exe / Online/Cleanup-image /Restorehealth

  (c) close the command prompt, and then run Windows Update again.

  Check if the problem persists.

  Hope this information is useful. Let us know if you need more help, we will be happy to help you.

• Satellite A100-496: WLan authentication failed because of incorrect password

  Friends,

  I use Intel PROSet Wireless user interface to connect to my wireless router.
  Because of this process, I have disabled my windows for wireless control configuration.

  However, despite the use of the property of device correct password and the password, I am unable to connect to my WiFi router.

  I get an error stating
  * "Authentication failed because of incorrect security password." *

  I use the same password key to connect wirelessly through my other laptops, and they work fine...

  I can't find the reason for this failure of authentication...
  All the world is facing a similar problem?

  Is there a way I can allow windows to control my authtication rather than Intel PRO Wireless...

  Please guide me...

  Kind regards
  Dhiraj Shetty

  Hello

  Again activate the Windows configuration and use Windows WLAN options to configure WLAN connectivity. To be honest, using Intel PROSet, this should work too.
  Try to remove the protection of password on your router for a moment and test the connectivity. To be honest, I'm sure that there is something wrong with the settings of your laptop.

  By the way: what operating system do you use?

• I installed a logitech webcam, and everytime I go to use it with windows messenger it stops and says that there is a problem

  I installed a logitech webcam on my computer and everytime I go to use it on windows messenger, MSN messenger stops and also I'm unaable to use yahoo messenger.

  Hi LindaKeippel,

  1. what operating system do you use?
  2. what happens when you try to use yahoo messenger?

  Method 1
  I suggest that you set the computer to the boot and try to use the Messenger. The following link will help you configure the computer to boot.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135

  Note: Put the computer into normal mode.
  A. Click Start, right-click computer and then click on manage.

  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  B. in the console tree, click Services and Applications and then click Services.

  (C) in the part of details, right click of Windows Installer and then click Start.

  Method 2
  If the steps above fail, I suggest you to reinstall the drivers from the manufacturers Web site, the following link will help you to reinstall the drivers.

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 3
  Once you reinstall the drivers, I suggest you run the windows updates again.
  
  Install Windows updates
  http://Windows.Microsoft.com/en-us/Windows-Vista/install-Windows-updates

• Windows Update fails with the error 'WindowsUpdate_0000057E '.

  I have windows vista, but my microsoft office is 2002.

  For the latest updates of the week 2 windows keep failing.
  1 security Update for Microsoft Excel 2002 (KB959988)
  2. Update for Office XP (KB933388)

  Whenever the update fails, I get the error "WindowsUpdate_0000057E".

  I'm not good with computers and need help on how to fix this...
  

  

  When you try to download an ActiveX control, install an update to Windows or to a Windows component, install a service pack for Windows or to a Windows component, or install a Microsoft or third-party software, you may experience one or more of the following symptoms:

  • You may receive the following error message when you try to install a program or update:
    Digital signature not found
    The Microsoft digital signature affirms that software has been tested with Windows and that the software has not been changed since then, it has been tested.
    The software you are about to install does not contain a Microsoft digital signature. There is therefore no guarantee that this software works correctly with Windows.
    Package name
    If you want to search for Microsoft digitally software signed, refer to the Windows Update Web site at http://windowsupdate.microsoft.com to see if one is available.
    Do you want to continue the installation?

    If you click Details, you receive the following message is displayed:

    Microsoft Windows
    The signature on the software package you want to install is not valid. The package is not signed correctly.

    After you click OK in the first error message dialog box, you may receive a message that States that the installation was successful, or you may receive the following error message:

    Name of the Update Package
    The cryptographic operation failed due to a local security option setting.
  • When you try to install an update or to install a service pack, you may receive an error message that is similar to one of the following:
    • Name of the Update Package
  
  The Setup program could not verify the integrity of the file Update.inf. Make sure the cryptographic service is running on this computer.
• Failed to install catalog files.
• The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP. (Tell me why this testing is important).

  This software will not be installed. Contact your system administrator.

• The software you are installing has not passed Windows Logo testing to verify its compatibility with this version of Windows. (Tell me why this testing is important).
• When you try to install a service pack Windows XP, you may receive an error message similar to the following:
  Service Pack 1 Setup could not verify the integrity of the file. Make sure the cryptographic service is running on this computer
• When you try to install Microsoft Data Access Components (MDAC) 2.8, you may receive an error message similar to the following:
  «"" "INF. cause installation failure: the timestamp signature and/or certificate could not be verified or is incorrect.»»»"
• The %WINDIR%\System32\CatRoot2\Edb.log may reach 20 megabytes (MB) even though the file is typically less than 1 MB.
• When you try to install a package from the Windows Update Web site or the Microsoft Update Web site, you may receive a message that is similar to the following:
  The software has not passed Windows logo testing and will not be installed.
• When you examine the file % systemroot%\Windowsupdate.log, you should see an entry for one of the following errors:
  • 0 x 80096001
  • 0 x 80096005
  • 0 x 80096010
  • 0x800B0001
  • 0x800B0003
  • 0x800B0004
  • 0x800B0109
  • 0x8007F0DA
  • 0x8007f01e
• When you use Microsoft windows update on a Windows XP-based computer, the update process may fail and you may receive an error message "0x8007f007". This can happen regardless of what type of update you select.

The Svcpack.log file may contain entries that are similar to the following:

937.406: GetCatVersion: failed to retrieve version information from C:\WINDOWS\system32 \CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.scw.cat with error 0 x 57 937.437: GetCatVersion: failed to retrieve the version information of C:\WINDOWS\Tmp.0.scw.cat with error 0 x 80092004 940.344: InstallSingleCatalogFile: failure failed for Tmp.0.scw.cat; error = 0xfffffbfe. 940.344: DoInstallation failed failed: STR_CATALOG_INSTALL_FAILED 955.125: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine, 0 error value x 2 955.125: DoInstallation: has no cancellation of registration of spuninst.exe for recovery. 962.656: cancel registration of uninstall-> Windows Server 2003 Service Pack, 0 962.656: impossible to install catalog files. 1448.406: message displayed to the user: cannot install catalog files. 1448.406: user Input: OK 1448.406: Update.exe extended error code = 0xf01e 1448.406: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
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CAUSE

This problem may occur if one or more of the following conditions are met: Log...
This problem may occur if one or more of the following conditions are met:
• Log file or database corruption exists in the folder % Systemroot%\System32\Catroot2.
• Cryptographic services is set to disabled.
• Other Windows files are corrupted or missing.
• The timestamp signature or the certificate cannot be verified, or is incorrect.
• The hidden attribute is set to the folder %windir%, or one of its subfolders.
• No unsigned installation behavior group policy setting (Windows 2000 only) is set to do not allow installation or warn, but allow installationor the policy of binary value is not set to 0 in the following registry key:
  The HKEY_LOCAL_MACHINE\Software\Microsoft\Non-Driver signing
• The group policy enable trusted publisher lockdown setting is turned on, and you do not have the appropriate certificate in your trusted publishers certificate store. This group policy setting is under User Configuration, under Windows settings, Internet Explorer Maintenance, under Security, under Authenticode settings in the Group Policy MMC snap-in.
• You install Internet Explorer 6 SP1 and the update of security 823559 (MS03-023) is installed. For more information about this issue, click on the number below to view the article in the Microsoft Knowledge Base:
  828031 (http://support.microsoft.com/kb/828031/) error "the software you are installing has not passed Windows Logo testing...". "message when you try to install Internet Explorer 6 Service Pack 1
• The software distribution folder is corrupted.
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RESOLUTION

To resolve this problem, use the following methods. Once you perform the operations...
To resolve this problem, use the following methods. After completing the steps in each method, check to see if the issue is resolved before you go to the next method. If the problem is resolved by any method, you do not have to use other methods.

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Method 1: Rename the Edb.log file rename the Edb.log file, and then try again to install the program. To rename the Edb.log file, follow these steps:

1. Click Start, click run, type cmd in the Open box, and then OK.

   Note On a Windows Vista-based computer, click Start, type cmd in the box to search for text and right click on cmd.exe, and then click run as administrator.

2. At the command prompt, type the following command and press ENTER:
   Ren %systemroot%\system32\catroot2\Edb.log *.tst

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Method 2: Set the Services of cryptography on AutoSet to automatic Cryptographic Services and then try again to install the program. To set the cryptographic on AutoServices, follow these steps:

1. Start the Administrative Tools utility in control Panel.
2. Double-click Services.
3. Click Cryptographic Services, and then click Properties.
4. Click Automatic for Startup type, and then click Start.

Note Windows 2000 does not list Cryptographic Services in the SERVICES Administration utility.

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Method 3: Rename the folder Catroot2 rename the Catroot2 (Windows XP and Windows Server 2003 only) folder and then try to install the program again.

Note Skip this method if the operating system is Windows 2000.

To rename the Catroot2 folder, follow these steps:

1. Click Start, click run, type cmd, and then click OK.
2. At the command prompt, type the following commands and press ENTER after each line:
   net stop cryptsvc
   Ren %systemroot%\System32\Catroot2 oldcatroot2
   net start cryptsvc
   output
3. Remove all tmp*.cat to the following folder:
   % systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

   If any of the files that begin with tmp exist in this folder, do not remove any other files. Files .cat in this folder are necessary for installing hotfixes and service packs.

Important Do not rename the folder C:\windows\system32\catroot. The Catroot2 folder is automatically recreated by Windows, but the C:\windows\system32\catroot folder is not recreated if is renamed the folder C:\windows\system32\catroot.

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Method 4: Reregister DLL files that are associated with Cryptographic Services for files .dll registry that are associated with Cryptographic Services, follow these steps:

1. Click Start, click run, type cmd in the Open box, and then OK.

   Note On a Windows Vista-based computer, click Start, type cmd in the Search box and right-click on cmd.exe, and then click run as administrator.

2. At the command prompt, type the following commands and press ENTER after each command:
   regsvr32 /u softpub.dll
   regsvr32 /u wintrust.dll
   regsvr32 /u initpki.dll
   regsvr32 /u dssenh.dll
   regsvr32 /u rsaenh.dll
   regsvr32 /u gpkcsp.dll
   regsvr32 /u sccbase.dll
   regsvr32 /u slbcsp.dll
   regsvr32 /u mssip32.dll
   regsvr32 /u cryptdlg.dll
   output

   Note If you are prompted, click OK .

   Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file.

3. Restart your computer.
4. Click Start, click run, type cmd in the Open box, and then click OK.
5. At the command prompt, type the following commands and press ENTER after each command:
   regsvr32 softpub.dll
   regsvr32 wintrust.dll
   regsvr32 initpki.dll
   regsvr32 dssenh.dll
   regsvr32 rsaenh.dll
   regsvr32 gpkcsp.dll
   regsvr32 sccbase.dll
   regsvr32 slbcsp.dll
   regsvr32 mssip32.dll
   regsvr32 cryptdlg.dll
   output

   Note If you are prompted, click OK .

   Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file.

6. Restart the computer.
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Method 5: Remove the hidden %windir%\System32 and its subfolders attribute

1. Click Start, click run, type cmd in the Open box, and then OK.

   Note On a Windows Vista-based computer, click Start, type cmd in the Search box and right-click on cmd.exe, and then click run as administrator.

2. At the command prompt, type the following commands, pressing ENTER after each line:
   attrib s h % windir %
   attrib s h %windir%\system32
   attrib s h %windir%\system32\catroot2

output
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Method 6: Set a strategy without driver signature silently succeed if you are running a version of Windows 2000, set the silent success no unsigned installation behavior group policy setting. This group policy setting located under Computer Configuration, under Windows settings, under security settings, under local policies, under Security Options in the Group Policy MMC snap-in. If you are running Windows XP or a later version of Windows, this group policy setting is no longer supported. In this case, follow these steps to resolve this problem:

1. Click Start, click run, type regedit, and then click OK.

   Note On a Windows Vista-based computer, click Start, type regedit in the Search box and click on regedit.exe, and then click run as administrator.

2. Locate and then click the following key in the registry:
   The HKEY_LOCAL_MACHINE\Software\Microsoft\Non-Driver signing
3. Right-click on the Policy binary value, and then click change.
4. The value data will appear in the following format:
   0000 02

   Press DELETE to remove the current value (02 in this example), and then type 0 (the current value will now appear as 00).

5. Click OK, and then quit the registry editor.
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Method 7: Temporarily turn off Trusted Publishers Lockdown and install the certificates to your trusted publishers certificate store you can continue to use the group policy enable trusted publisher lockdown setting, but you must first add the certificates in your trusted publishers certificate store. To do this, disable the group policy enable trusted publisher lockdown setting, install the certificates in your certificate and then trusted publishers store on the setting of group policy enable trusted publisher lockdown again. To install the certificate suitable for Microsoft Windows and Microsoft Internet Explorer updates, follow these steps:

1. Download the product of Microsoft update you want to install from the Microsoft Download Center, the Windows Update Catalog or the Microsoft Update Catalog. For more information about how to download updates from Microsoft Download Center, click the number below to view the article in the Microsoft Knowledge Base:
   119591 (http://support.microsoft.com/kb/119591/) how to obtain technical support files from Online Services Microsoft

   For more information about how to download updates from the Windows Update Catalog, click on the number below to view the article in the Microsoft Knowledge Base:

323166 (http://support.microsoft.com/kb/323166/) how to download updates that include drivers and hotfixes from the Windows Update Catalog
• Extract the package to update product in a temporary folder. The command line that you use to do this depends on the update that you are trying to install. View the Microsoft Knowledge Base article associated with the update to determine the command line switches appropriate that you will use to extract the package. For example, to extract the 824146 security for Windows XP update to the C:\824146 folder, run Windowsxp-kb824146 - x 86 - enu - x: c: \824146. To extract the 828750 security for Windows XP update to the C:\828750 folder, run q828750.exe/c t:c:\828750.
• Right click on the file KBNumber.cat to the package to update product to the temporary folder you created in step 2, and then click Properties.

  Note The KBNumber.cat file may be in a subfolder. For example, the file may be in the C:\824146\sp1\update folder or in the C:\824146\sp2\update folder.

• On the Digital Signatures tab, click the digital signature and then click Details.
• Click view certificate, and then click install Certificate.
• Click Next to start the Certificate Import Wizard.
• Click place all certificates in the following store, and then click Browse.
• Click approved publishers, and then click OK.
• Click Next, click Finish, and then click OK.
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Method 8: Check the status of all certificates in the certification path and import missing certificates or damaged from another computer to verify certificates in the path of certificate for a Windows or Internet Explorer product update, follow these steps: step 1: Verify Microsoft certificates

1. In Internet Explorer, click on Toolsand then click Internet Options.
2. On the content tab, click certificates.
3. Certificate authorities roots of trust tab, double-click Microsoft Root Authority. If this certificate is missing, go to step 2.
4. On the general tab, make sure that the dates valid from are 10/01/1997 to 12/31/2020.
5. Under the Certificate path tab, verify that this certificate is OK appears under certificate status.
6. Click OKand then double-click the NO LIABILITY ACCEPTED certificate.
7. On the general tab, make sure that the dates valid from are 11/05/1997 to 01/07/2004.
8. On the Certificate path tab, check whether the certificate has expired or is not yet valid or this certificate is OK appears under certificate status.

   Note Although this certificate is expired, the certificate will continue to work. The operating system may not work properly if the certificate is missing or revoked. For more information, click on the number below to view the article in the Microsoft Knowledge Base:

   293781 (http://support.microsoft.com/kb/293781/) Trusted certificate root that are required by Windows 2000, Windows XP and Windows Server 2003
9. Click OKand then double-click the GTE CyberTrust Root certificate. You can have more than one of these certificates with the same name. Check the certificate that has an expiration date of 02/23/2006.
10. On the general tab, make sure that the dates valid from are "23/02/1996-02/23/2006."
11. Under the Certificate path tab, verify that this certificate is OK appears under certificate status.

    Note Although this certificate is expired, the certificate will continue to work. The operating system may not work properly if the certificate is missing or revoked. For more information, click on the number below to view the article in the Microsoft Knowledge Base:

293781 (http://support.microsoft.com/kb/293781/) Trusted certificate root that are required by Windows 2000, Windows XP and Windows Server 2003
• Click OK, and then double-click Thawte Timestamping CA.
• On the general tab, make sure that the dates valid from are "31/12/1996 to 12/31/2020."
• Under the Certificate path tab, verify that this certificate is OK appears under certificate status.

Step 2: Import the missing certificates or damaged if one or more of these certificates are missing or corrupted, export the missing certificates or damaged on another computer, and then install the certificates on your computer. To export certificates to another computer, follow these steps:

1. In Internet Explorer, click on Toolsand then click Internet Options.
2. On the content tab, click certificates.
3. Certificate authorities roots of trust tab, click the certificate you want to export.
4. Click export, and then follow the instructions to export the certificate as a DER encoded Binary x.509 (.) REB) file.
5. Once the certificate file has been exported, copy it to the computer where you want to import.
6. On the computer where you want to import the certificate, double-click the certificate.
7. Click install Certificate, and then click Next.
8. Click Finish, and then click OK.
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Method 9: Clear the temporary file and restart the hotfix installation or the installation of the service pack Note Skip this method if the operating system is Windows 2000.

To clear the temporary file and restart the hotfix installation or the service pack installation, follow these steps:

1. Remove all tmp*.cat of the following folders:

   systemroot\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}

   systemroot\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

2. Delete all the kb*.cat files in the following folders:
   % systemroot%\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
   % systemroot%\System32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}
3. Remove all the oem *. * files in the % systemroot %\inf folder.
4. At the command prompt, type the following commands. Press ENTER after each command.
   net stop cryptsvc
   Ren %systemroot%\System32\Catroot2 oldcatroot2
   net start cryptsvc
   output
5. Restart the installation of the patch failed or the installation of the service pack.
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Method 10: Empty the software distribution folder

1. Click Start, click run, type services.msc and click OK.

Note On a Windows Vista-based computer, click Start, type services.msc in the Search box, click services.mscand then click run as administrator.

• In the Services (Local) pane, click automatic updates, and then click stop.
• Reduce the Services (local) window.
• Select all the contents of the Windows distribution folder, and then delete them.

  Note By default, the Windows distribution folder is located in the folder drive: \Windows\SoftwareDistribution. In this place, the drive is a placeholder for the drive where Windows is installed.

• Make sure that the Windows distribution folder is empty and enlarge the Services (local) window.
• In the Services (Local) pane, click automatic updates, and then click Start.
• Restart the computer, and then run Windows Update again.
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Method 11: Perform an upgrade on site for more information about how to perform an upgrade on the spot, click on the number below to view the article in the Microsoft Knowledge Base:

315341 (http://support.microsoft.com/kb/315341/) how to perform an upgrade on the spot (reinstallation) of Windows XP
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MORE INFORMATION

For more information about a resolution that is intended for Windows 2000 only.
For more information about a resolution that is intended for Windows 2000 only, click on the number below to view the article in the Microsoft Knowledge Base:
281458 (http://support.microsoft.com/kb/281458/) error message when you install a service pack Windows 2000 or product update
This problem has been reported to occur with the following updates:
328310 (http://support.microsoft.com/kb/328310/) MS02-071: a failure in management of Windows WM_TIMER messages may allow elevation of privileges
810565 (http://support.microsoft.com/kb/810565/) of the hyperlinks open in Internet Explorer instead of in default browser or Help and Support Center
327979 (http://support.microsoft.com/kb/327979/) game stops responding (hangs) or when the introductory video is played
322011 (http://support.microsoft.com/kb/322011/) you cannot preview a fax in the Fax Console
811630 (http://support.microsoft.com/kb/811630/) HTML Help update to limit functionality when it is invoked with the window.showHelp method)
810577 (http://support.microsoft.com/kb/810577/) MS03-005: a buffer uncontrolled in the Windows Redirector may allow elevation of privileges
329441 (http://support.microsoft.com/kb/329441/) you cannot create a network connection after you restore Windows XP
329170 (http://support.microsoft.com/kb/329170/) MS02-070: a flaw in SMB signing may permit group policy to change
810833 (http://support.microsoft.com/kb/810833/) MS03-001: buffer uncontrolled in the Locator service may allow code to run
For more information about configuring automatic updates in Windows XP, click on the number below to view the article in the Microsoft Knowledge Base:
306525 (http://support.microsoft.com/kb/306525/) how to configure and use automatic updates in Windows XP

Best regards, Sohail Patel "MCSE 2003 | ITILv3 | "A journey of a thousand miles begins with a first step."