configuration update failed, return to original

Hello

After I restarted my laptop, system tried to install updates, then I got the message that the configuration has failed and his attempts to revert the changes. Problem is that he's stuck on it for hours and I can't go in the system, any ideas what to do?

I have sony vaio and win8

Thank you

Hello

Thank you for visiting Microsoft Community.

According to the description, I understand that your PC is blocked failure configuration changes back updated Windows. I will certainly help you to question.

I would like to know some information:
(3) you have the disc to install Windows 8?
(4) don't you make changes to the hardware/software before this problem?

Also, I suggest to perform the system restore and check if it helps evoking the steps mentioned below:

  1. Insert the Windows 8 install disc into the drive and restart the computer.
  2. When you are prompted to start from the disc, press any key any.
  3. Press or click on repair your computer.
  4. Press or click on help and then press or click Advanced options.
  5. Press or click on your version of Windows 8, tap or click System Restore, press or click on the restore point you want, and then press or click Next.
  6. Follow the instructions on the screen to complete the restore of the system and when you are prompted, restart your computer.

Once the system boots, you can also check out the link below:
https://support.Microsoft.com/en-us/KB/949358

Important notes:

* When you use system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

* Check out this article and refer to the section warning, you can copy the section warning like warning when you provide Refresh or reset in Windows 8 or 8.1 Windows

http://Windows.Microsoft.com/en-in/Windows-8/restore-refresh-reset-PC

Hope this information helps.

Thank you to provide us with the information to look for more on this subject and to better understand the issue and we will be happy to offer our help.

Thank you.

Sincerely,

Tags: Windows

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    2. Please do not perform upgrade in-place or reinstalling Windows.

    3. after the boot minimum troubleshooting step, read the sections "How to reset the computer to start normally after a clean boot troubleshooting" in the link provided to return the computer to a Normal startup mode.

    Hope that it can solve the problem. If the problem persists, please answer us, we will be happy to help you.

    Thank you.

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