Configure and analyze the Officejet Pro 8500 a - 910 problems has

HP Officejet Pro 8500 has - 910, Win 7 Home Premium (64). Two problems, maybe!

1. no response when I click on "scan a Document or Photo - open the scan dialog box.

2. impossible to set up 'Scan to network folder Wizard' get error "...". cannot write to the destination folder. "Set read-only permissions or wrong."

Downloaded the latest version of the software, twice, but still failed to get a scan on my computer file.

Copy on the printer works fine.

Right click on the folder specified to send the scan to and under the modification of the properties to read only to shared. Also, your operating system must be password protected, so if you do not have a password, create one. You have a particular anti virus or 3rd party firewall? Under manage scanning settings in the HP software scans enabled?

Tags: HP Printers

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