Confusion of the printer

I think that my printer is confused.  I can print to the printer itself, IE the settings page.  I can print Web form, IE Manual HP and some documents from the IRS.  I cannont do is print my documents folder.  I can't print an adobe or Microsoft document.  This is to request a fax cover page and to which I am faxing.  Never had this problem before.  Have turned printer off and restarted.  Have not turned off the computer.  Yet.

You probably have one of these multifunction printer that has a fax machine. These printers when it is installed on a computer, will appear as TWO separate printers, one for the printer and other fax. You have probably selected the fax as the printer driver, which asks you to enter a fax number to send the fax, and the option to include a cover page.

If you do not have to send a fax, select another printer driver, the one without the 'FAX' in the name.

Tags: HP Printers

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