Connection JOINT-2 problem

Dear friends,

We have JOINT-2 mod on 6509 chasis, up to few days back, we were able to ssh and connect the switch to JOINT, but for a few days, we get the error below.

Disconnected. no available supported authentication methods

(server sent: public key interactive keyboard)

Note: no configuration has been changed.

Tried to change the ssh client (LSVCCs, PuTTY) still no luck.

Please advice.

Syed Salmat saublens,

By resetting the box gets fixed for while due service cids restarted and rooted in your question appear to be a problem with this service. In this case I suggest you is freshly reimage the appliance or try 9,0000 soft last E4.

Path to get the software:

Cisco.com

Downloads home > Products > Cisco Interfaces and Modules > Services Modules > Catalyst 6500 Series Intrusion (JOINT-2) Services Module detection system >

Steps to follow:

http://www.Cisco.com/c/en/us/TD/docs/security/IPS/6-0/Configuration/Guide/CLI/cliguide/cliImage.html#wp1031992

Johan,

TAC Support Engineer Cisco
Team security/FW/IPS

Tags: Cisco Security

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