Connection of fax HP PS-7520 in a different room of the answering machine?

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  Hello @JPJ408,

  Welcome to the Forums of HP Support!

  I understand that you are looking to buy a printer all-in-one HP Officejet Pro 6830 for fax purposes. While the User Guide advise you to plug the answering machine directly on the back of the Officejet unit, it is not necessary.

  If you have a fax with an answering machine on her line, the only requirement is that the fax is set to two rings higher than the answering machine. Most of the responders are put back on 4 rings. As a result, you would set your Officejet to automatically pick up on 6 rings. In this way, when a voice is heard, you can manually respond to the call before the answering machine to pick up. If you are not home and then people can still leave messages on your answering machine. If you have a fax to come through, do not respond. The answering machine will pick up after 4 rings. At this point the fax machine "listen" on answering machine message and if fax tones are detected, the fax will take over and receive the fax.

  I hope this helps clear up any confusion.

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  Our office has a phone line to be shared between the phone and FAX (M276nw). The phone is a phone single line of integrated with a digital answering machine Panasonic KX-TG7531 model. I can't seem to find the right combination of settings for ringtone for the phone and the FAX that allows callers to leave a voicemail without the FAX modem tones interfere when the caller leaves a voice message. It's as if the fax does not recognize that the answering machine picked up and he continues to make sounds of modem. The tones are saved as well as the message of the caller's voice, which makes the message difficult to understand. In most cases, the caller simply hangs up without leaving a message (we've heard talk about this later).

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  Hi crmarrio

  I understand that you are having problems of fax.

  Run this test for the fax.
  In the home screen, press the button on the key.
  Tap the service button.
  Tap the fax service.
  Touch run fax test.

  Check all these fax settings.

  Here is a url for the fax troubleshooting.

  http://support.HP.com/us-en/document/c03363598

  Go to the icon/fax setup menu/Advanced Configuration key / private receive/disable it.
  Go to thewrench icon/service/fax service/error correction/stop.

  Go to Settings icon/fax thewrench / fax/advanced/change configuration to speed it to the middle.

  Go to the key icon/fax installation base/menu Configuration/response/game of rings rings.

  (if using an answering machine-more rings on fax and answering machine or rings of mail without a voice for the fax, but receives no voicemail, should get installation of distinctive ring on the line in this case)

  Go to the key icon/fax setup basic menu setup/response/selection of auto mode.

  Go for a key icon/service menu/fax service/clear saved faxes

  Go to key icon/fax installation base/menu setup/distinctive ring/set for proper ringtone type. (if you don't have a special ringtone set on all ringtones.

  Update the firmware of the printer by usb connection.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&docName=c03363598&LC=en&product=5097654&

  Let me know the results of the fax test, and if you were able to send or receive a fax.

  If you're still having problems, let me know and I send you private message how to reset the printer.

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  Hi @MSS1,

  Thank you for reaching out to the forums! I understand that you are having problems of fax. I'd love to help you.

  It's not like you can fax it to the PC with the software for this model. You would have to send and receive faxes from the printer.

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• You want to have an answering machine and Fax machine all work?

  Many times people have trouble with reception of faxes while responding to the stand at the same time.

  I have a resolution for you with this problem.

  Check your strings and make sure that everything is connected properly.

  1. on the back of the printer, LINE 1 should go directly into the WALL SOCKET. (If you have a modem, with the phone line tied up in. Plug it into the LINE 1 of this modem.

  2 LINE 2 at the rear of the printer will be obtained directly on the answering machine. (Most phones have an answering machine in one. You can find some separate answering of phone). You always connect LINE 2 on the printer on the answering machine.

  So if you have any problems between the two, there are ways around it so that you can receive faxes, phone calls and messages at the same time.

  I hope this helps out.

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  Hello

  To do this in the right direction, the following needs to be done.

  When you save the message out (GMO) on your telephone answering machine, leave a short pause before speaking. Make sure that your message is clear and understood between 10 and 20 seconds long, containing a silence of 5-7 seconds at the end check the manual of the manufacturer for specific instructions concerning the registration and re-registration of the messages. Set the answer rings on your HP all-in-one product to a number that is at least two higher than the telephone answering machine setting. For example, if the telephone answering machine is set to answer after four rings, product HP must be on answer on six rings. See your HP Product Guide to learn how to change the parameters of fax for more details.

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