Connection Wi - Fi does not allow the access to the Internet in Windows XP

I have a HP Mini 110-1100 CTO PC.  Using HP Instant web I can connect to my home wireless network and Internet access.  However, when I open the pre-installed Windows XP Home Edition, the WLAN watch is on, but I can't access the Internet.  "Network connections" shows that I am connected to my wireless network, but I can't access the Internet in any mode. I tried to fix the connection without success.  I restored the computer to the initial settings, but no solution. Cisco said that my router is fine.  They think that the problem is software HP.  Can someone help me with this problem?

I faced a similar problem in my laptop autour 4months ago. After Googling a bit through my laptop, I discovered that the zone alarm firewall that I installed was blocking all http connections, because it has not been configured correctly or its configuration has changed after a while. I tried to configure it but not has not been successful, so I uninstalled it and I was able to access the internet via wifi in my laptop after that. If you are not able to access norton, you will not be able to configure it, and most likely it will not work, I guess. Try to re-setup of norton. If this does not work, uninstall norton from your laptop and try to connect to the internet after that. If you encounter a problem with norton, then it is better to go for some other security software.

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