Samsung kies does not recognize the phone on Windows 7.

I bought a Samsung Galaxy s smart phone III. I installed their Keis software and drivers. The software does not recognize the phone.

Origianal title: kies program incompatible with windows 7

Hi Blueshockey9,
Thanks for posting your question in the Microsoft Community Forums.
You have a problem with Samsung Kies recognizes not the phone. It can be difficult when something that is important to you does not work as expected. It's pretty simple and we're here to help you solve the problem. We work as a team and get this sorted out.

Please answer these questions-
(1) did you try to install the software on another computer (running the same operating system)?
(2) did you do changes on the computer before the show?
I would like more information about the issue.

Method 1-

Samsung kies is compatible with Windows 7.

Check out the link-

http://www.microsoft.com/en-us/windows/compatibility/win7/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=win7&Locale=en-us&TextSearch=samsung%2Bkies&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14

Method 2-
You can try to Uninstalland reinstall the software. Check if this is useful.
If the problem persists, I would have you contact Samsung for help.
Check out the links-
Let us know if you have other questions related to windows. We will be happy to help you. We at Microsoft, strive for excellence and provide our customers with the best support.

Thank you.

Tags: Windows

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