Console C90 & TC

Hi all

I recently acquired a C90, who comes from a T3.  It is currently running TC6.  I can't connect Console of TC.  I would be able to?

I am getting an error, something unrecognized product ID.  Any ideas?

Thank you

Kieron

Kieron,

This is the correct behavior for the TC Console software.  The codec PID must match a certain predefined list to allow the TC Console to connect.  The C90, you very probably has a PID of "TANDBERG T3 Centre" or something similar instead of 'Codec C90' or ' C90 Integrator Codec.

At least you can get Cisco to re - PID your C90 you are out of luck

Thank you

Justin Ferello
Technical Support Specialist
KBZ, a Cisco authorized dealer
e/v: [email protected] / * /

Tags: Cisco Support

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