Constant blue screen Interrupt_Exception_Not_Handled restart

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• blue screen / memory_management/Restart - whenever I connect the external hard drive

  whenever I plug in the external that I get a screen blue with the message of management of the memory/500 GB, Ive done scan memory which was ok, booted in safe mode it still did. I did the sfc/scannow and message were found corrupted files that he couldn't fix it, tried to disable the antivirus then plug externally and he always has. It's windows 8 on a touchscreen ASUS all-in-one, is only 6 months and after 3 weeks, I was stuck with the constant blue screen at startup until it my tech had to wipe and reinstall windows and that day he said it was an update that he didn't like. When I plug a 32 GB key it works fine, but with external it restarts every time and on startup it sends a report to microsoft, so why microsoft will not send me a fix... Help

  whenever I plug in the external that I get a screen blue with the message of management of the memory/500 GB, Ive done scan memory which was ok, booted in safe mode it still did. I did the sfc/scannow and message were found corrupted files that he couldn't fix it, tried to disable the antivirus then plug externally and he always has. It's windows 8 on a touchscreen ASUS all-in-one, is only 6 months and after 3 weeks, I was stuck with the constant blue screen at startup until it my tech had to wipe and reinstall windows and that day he said it was an update that he didn't like. When I plug a 32 GB key it works fine, but with external it restarts every time and on startup it sends a report to microsoft, so why microsoft will not send me a fix... Help

  Thanx got fixed, had a boyfriend of work come and he found the answer on page 3, it was the USB driver had to be removed and reinstalled with the right pair on the ASUS website

• iPhone 5 shows blue screen and restarts automatically

  iPhone 5 shows blue screen and restarts automatically

  1. try to do a reset by pressing home and off/power button together until you see the Apple logo, then release

  2. If you can't do it you may need to restore the phone via iTunes

  (1079)

• Windows Vista 32 on Netbook MSI, I plug in the power adapter and a few minutes later get blue screen and restarts of netbook.

  I installed windows vista on my MSI Netbook and I did all the updates of windows.  After the 2nd service pack if I unplug the power and plug it later back I get the blue screen and restart. Let the blue screen so quickly I can read just debug USB driver or something. I tired it in safe mode, and it does not occur in safe mode. Can someone help me?

  Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support, initially planned to end on November 26, 2009, has been postponed until February 26, 2010, so move on! Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge.  Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack <=you want="" this=""> ). ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• HP computer shows a blue screen and restarts.

  * Original title: Puzzle blue screen

  I tried to help a friend trouble shoot a problem. Its a HP computer, displays a blue screen and restarts. We are unable to read the message. I went through the newspaper and cannot determine the cause error. I have several possible solutions thanks to this forum, but I'd like to have someone looking at the landfill to see if I'm on the right track. It seems to me that it could be a power supply problem.

  Here is the link on Onedrive for minidump files that I found.

  Thank you.

  WPD50

  No puzzle here.  Symantec is killing netio.sys.  It should be removed and replaced by MSE

  Symantec is a common cause of BSOD.

  
  

  I remove and replace it with Microsoft Security Essentials at LEAST FOR TESTER
  http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834EN

  http://www.Microsoft.com/security_essentials/

  Use it to Norton 360 http://Symantec.pcperformancetools.com/Norton-360-how-to-uninstall.html 

• Error KeyCrypt64.sys with Comcast constant blue screen guard all modes in Windows 7

  I am quite experienced with computers and have worked as a technicial since Windows 3.1. I can usually understand something with enough research, but I'm here stummped. It is useful that I took out most of the work of tech and went into programming full-time about 6 years ago.

  In any case, I tried to first Windows 8 Windows 7 upgrade. I used the downloaded installer. It seems to be okay, but I'm excited and made the rookie mistake trying to update too much my apps before the next redΘmarrage - even if they had not, to my recollection, asked to reset. Now, all I get is a blue screen showing INTERRUPT_EXCEPTION_NOT_HANDLED. I finally found the way to get into safe mode, and it does the same thing. Here are the relevant details:

  • Windows 8 Pro x 64
  • in place upgrade to Windows 7 Home Premium x 64
  • Laptop HP dv6 - 2173cl
  • 4 GB of RAM, about 500 GB disk with about 90 GB free space remaining

  Here's what I stupidly installed without rebooting:

  • Comcast keeps constant (using Norton 360 and other tools), including, apparently, an AntiLogger

  First of all, the blue screen appears on the monitor secondary extrnal while that the Windows logo appears on the laptop itself.
  Second, the complete error message is "INTERRUPT_EXCEPTION_NOT_HANDLED (KeyCrypt64.sys). I tried even to rename the folder I found KeyCrypt64.sys from C:\program files (x 86) \KeyCryptSDK to KeyCryptBAD doesn't let me enter the system in safe mode or other means.  Having critical files that I can't save any help would be greatly appreciated.

  Just had to fix HP Elitebook my aunt with Win 7 x 64 and constant guard.  Restore points was far enough to solve the problem.  I really hate to reboot the computer, so I spent ten minutes on this one and had it work without too much trouble.  These steps require some special computer knowledge, a mouse external USB and a keyboard and another computer to work - so you may need to ask a friend to help.  But if you follow these instructions, I see no reason why you can not facing up and running without delay.

  As the BSOD gave us the name of the driver, I decided to rename it.  You can use a CD or bootable USB key, but since I have the tools I just removed the hard drive and connected on another computer.

  1) go to the folder \Windows\System32\Drivers on the disk with the BSOD problem

  (2) rename keycrypt64.sys to something like keycrypt64.sy ~ (that's the main culprit - part of constant guard)

  (3) rename hpqkbfiltr.sys in hpqkbfiltr.sy ~ (I had to do this one because after step 2, I got a BSOD for this driver.  This inadvertently disabled the touchpad and keyboard on the EliteBook, so I had to plug in a keyboard and a USB mouse)

  (4) connect a keyboard and an external USB mouse

  (4) reinstall the disk hard if you deleted it, or just reboot if you renamed the files in other words

  (5) uninstall the program telling guard from the Control Panel, programs and features

  (6) restart

  7) return to \Windows\System32\Drivers and rename hpqkbfiltr.sy ~ in hpqkbfiltr.sys

  (8) unplug your USB external mouse and keyboard and restart

  That's all.  Quick and easy for me, I hope this will help you too.

  I will not go into the details on constant guard program that was installed as part of the 'free' software with Norton, who provided his ISP, Comcast.  There are many resources on the Comcast forums.  And from 04/02/2013 I saw a post on the forums that says the problem has been fixed, but I'm not going to tempt fate and reinstall the constant guard.

• Satellite A500 - 19(d) - blue screens and restarts suddenly

  I am the most unfortunate customer or this model again? No one has problems with the A500 - 19(d)?
  I bought, five days ago a new. First start: blue screen. Second: blue screen. Third: F8 safe mode → → can through the entire current configuration.
  Then start: party started. A few times the blue pro displays time and restarts. Tempro have 2 messages based: BIOS and WLAN driver update. Update BIOS message: your BIOS is newer or the same thing. Updated WLAN: no driver for my Realtek RTL819 * 1 * SE for Win7.

  Two days in vain have off turned parts and drivers downloaded. Third day: I have restored the laptop in its original original (thanks to the recovery of hard disk based) configuration and wanted to put back to give. But a small miracle happens (it's Christmas... or?)  :-)): no more blue screens. OK... just to start, it starts two or three times until OK and then just two or three times suddenly restarts a day. Yet once the drivers downloaded in vain. No change. Someone has an idea? It must be something wrong with the drivers in safe mode, that's OK. Again, there should be a driver it is loaded at startup (blue screen of the first and the second). I really like this laptop but have bought for work not for pleasure and, in this way, its quite risky, so I have to change them.

  Stand by. Maybe I've misunderstood something and have to ask you once again: have you noticed this BSOD problem with State factory and without additional software installation?

  Last month I had friends Satellite A500 for the test and I did not notice this kind of problems with original Vista and also clean install of Win7.
  If you really think that it can be risky for you I recommend you exchange it again.

• Strange problem code 39 on my Satellite A500-02J with constant blue screens

  I bought my Toshiba Satellite A500-02J 2-3 months ago and I opened my laptop this morning and I was not connected to the internet and had no installed audio device.

  Then I got a blue screen of death. I restarted my laptop and I went to the Device Manager to see that most of my drivers had the yellow exclamation mark with the super Code 39 error (windows didn't start my drivers for X reason...) and then I had a second blue screen. I was very careful from the beginning with this laptop and I know that this is not a virus since a did not something 'weird' with this computer. Best of all, it's that my USB ports no longer works and I can not backup my stuff important just in case...

  Thank you for helping me,
  Odin

  Hi Odin

  It is not easy to say why this happens, but if there are so many problems, I advise you to install the new OS by using the HDD recovery procedure.
  Try to start your computer in safe mode and delete all data on the second partition.
  Start your laptop with F8 install OS using these instructions - http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm

  When you install the operating system by using this method of HARD drive recovery all data saved on the second partition will not be deleted.

• Windows XP SP3, the blue screen and restart loop

  I use Windows XP SP3. I have the blue sreen of death and I'm in a reboot loop. I don't have a CD with the operating system, as was pre loaded on the laptop. on the blue screen of death, let me stop error:

  STOP: 0 X 00000024 (0 X 00190203, 0X8713F238, 0XC0000102, 0X00000000)

  Can someone please help?

  This error indicates a problem with the NTFS file system.

  You will not be able to boot in a mode any, until resolve you the file system.

  You need start in the XP Recovery Console and run chkdsk /r to see if he's going to clean it up.

  Here's how:

  Boot into the Recovery Console Windows using an XP bootable installation CD.

  If you have no XP bootable media (or aren't sure you have) create a bootable XP Recovery CD of Console and do not forget.

  This is not the same as recovery disks that might have come with the acquisition of the system store.

  You can make a bootable Recovery Console CD by downloading an ISO file and burn it to a CD.

  The ISO bootable image file you need to download is called:

  xp_rec_con. ISO

  Download the ISO from here:

  Use a new CD and this simple and free program to burn your ISO file and create your bootable CD:

  http://www.ImgBurn.com/

  Here are some instructions for ImgBurn:

  http://Forum.ImgBurn.com/index.php?showtopic=61

  It would be a good idea to test your bootable CD on a computer running.

  You may need to adjust the computer BIOS settings to use the CD-ROM drive as the first device to boot instead of the hard drive.  These adjustments are made before Windows tries to load.  If you miss it, you will need to restart the system again.

  When you start on the CD, follow the instructions:

  Press any key to boot from CD...

  Installing Windows... going to pronounce.

  Press 'R' to enter the Recovery Console.

  Select the installation that you want to access (usually 1: C:\WINDOWS)

  You may be asked to enter the password (usually empty).

  You should be in the folder C:\WINDOWS.  It's the same as the

  C:\Windows folder that you see in Solution Explorer.

  The Recovery Console allows base as file commands: copy, rename, replace, delete, chkdsk, fixboot, fixmbr, cd, etc.

  For a list of the commands in the Recovery Console, type help at the prompt of commands or read on here XP Recovery Console:

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/recovery_console_cmds.mspx?mfr=true

  A good idea before you start things must first verify the integrity of your file system by using the chkdsk command.

  In the command prompt window, run the chkdsk command on the drive where Windows is installed to try to fix any problems on the afflicted player.

  Running chkdsk is fine, even if he finds no problem.  It won't hurt anything to run it.

  Assuming your boot drive is C, run the following command:

  CHKDSK C: /r

  Let chkdsk finish to correct the problems, he could find.

  It may take a long time for chkdsk complete or they seem to be "stuck".  Be patient.  If the HARD drive led blinks always, chkdsk is something.  Keep an eye on the amount of the percentage to be sure that it is still making progress.  It may even seem to go back sometime.

  You must run chkdsk/r again until it finds no error to correct.

  Remove the CD, and then type "exit" to exit the RC and restart the computer.

  You have not to set the BIOS to boot the disk HARD since the CD won't be.

• Computer Vista becomes errors with physical memory dump blue screen and restart

  I have a problem with my computer going to a blue screen, dump physical memory saying and a lot of other things, then by restarting. It grows more and more frequent.
  Please help and thank you

  You have several errors:

  LeAPC_INDEX_MISMATCHErreur bug control has a value of 0x00000001. This indicates that there is an inconsistency in the index of State APC.

  PAGE_FAULT_IN_NONPAGED_AREA bug control has a value of 0 x 00000050. This indicates that invalid system memory was referenced.

  Control bug IRQL_NOT_LESS_OR_EQUAL 0x0000000A value a. This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.

  Bug SYSTEM_THREAD_EXCEPTION_NOT_HANDLED control has a value of 0x0000007E. This bug check indicates that a system thread threw an exception that the error handler did not.

  One of the mistakes led to the crash by aswsp.sys. The rest of modules of windows so other thing he led to the crash. So its best to start with aswsp.sys. This file is part of your avast antivirus software. I would download the latest avast antivirus. Uninstall the version you have and install the latest version. I'd also that you have the latest windows updates and patches. Once you've done that I could monitor and see if you have more blue screens.

  Free Support Tools

• The constant blue screen crash

  I get a blue screen constant flash after about 10 minutes
  Here is the info:
  Problem event name: BlueScreen
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033
  BCCode: e1
  BCP1: 82348005
  BCP2: 00000002
  BCP3: 84E23770
  BCP4: 84E23778
  OS version: 6_0_6002
  Service Pack: 2_0
  Product: 768_1

  I tried to leave the windows to solve the problem online but it keeps saying I need to install service pack 1 when I already have service pack 1.  Please someone help me. Thank you in advance.

  Hello

  More general fix is updated to the drivers, BIOS and chipset and different control software.

  WORKER_THREAD_RETURNED_AT_BAD_IRQL - STOP: 0X000000E1
  http://www.faultwire.com/solutions-fatal_error/WORKER_THREAD_RETURNED_AT_BAD_IRQL-0x000000E1-* 1224.html

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• Laptop guard crashing and showed a blue screen and restarts... :/

  Hello, my laptop is running win7 and while using it, it was make a blue screen saying out of memory error or something like that and then restarting itself... to come and also he has been doing all these messages in error and programs are not loading sometimes... can someone please help me?

  Hello Mr.Fooh,

  Thanks for the return of the answer!  To disable automatic reboot, this will prevent her to stop and I hope you will see messages or error codes.

  Regarding the response of Vinod N, you have attemtempted to try the method above 2?  There are several steps to try and would like to know the status.   I would try to start your computer in Mode safe mode to see if you encounter the same problems.

  Blue errors in Windows 7

  http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

  Thank you

  James

• Constant blue screen of death without answers

  I had a constant problem several times a day with a blue screen of death, and Microsoft has no answers.

  I bought the last Windows 7 Ultimate edition teacher and yet when I try to enter the code it tells me it has 'expired' which makes no sense at all. If I'm relegated to this forum or pay $49 an hour to find out why Windows 7 sucks worse than any other edition I've ever known.

  I checked everything (I built the machine myself, so I'm not stupid on computers) and made sure that all drivers, bios and everything is up-to-date. There is NO hardware conflicts.

  The problem seems worse if I discover videos or use Windows media player, but even if I did not, I had no warning and suddenly, "BAM!" I get the countdown to 100 and it is stuck on the blue screen with a note saying "contact your administrator for more information.

  When I check the error log it says that the error is in Windows 7 in an "unknown problem".

  No data is ever passed to Windows for some reason any (which is really pissing me off because all other versions of Windows ALWAYS sent to the data to Microsoft before) except from time to time, but there is never a reference where the problem relates to.

  I spent a lot of money on this motherboard 790 - FX-GD70 MSI and a 6 core AMD processor. I have 16 GB of memory and it should be a State-of-the-art computer and it acts like a Windows 95 machine.

  Any suggestions?

  I was not able to say anything on their part and I had MSI look on them and they say they are "inconclusive" as to what the problem is.

  Errors are varied and seem to point to a hardware problem.

  Can you do the following? :

  Start > type eventvwr in the box "search programs and files", then press 'Enter' > expand "Custom views" and right click then "administrative events' > select ' save all events in a custom view as" and save it as a .evtx file

  Then do the .evtx file available via Windows Live SkyDrive.

• Constant blue screen with different messages (0 x 24 & 0x7B). Everything OK, but nothing works.

  System Setup: Dell Dimension E520
  250 GB, 2 GB of RAM, Core2Duo, WinXP Media Center diskette, DVD, DVD - RW (2 Bay), PCI graphics card, SATA opeartion = ON RAID in Bios (a single drive - Western Digital WDC WD2500JS).

  One night (three weeks ago, beginning of December), the computer froze.  I made a stop hard and rebooted.  Since then, he has been constantly showing the blue screen.  I get the blue screen different to different modes.  Here are some cases.

  1. If I do a Safe Boot (with command prompt) it stops on MUP.sys and then turn off for a second and then shows blue screen.
     This shows blue screen STOP: 0 x 00000024 (0 x 00190203, 0x89B8B8B0 , 0xC0000102, 0x00000000)
  2. If I do a Safe Boot (with networking) it makes a break on MUP.sys and then turn off for a second and then shows blue screen.
     This shows blue screen STOP: 0 x 00000024 (0 x 00190203, 0x892629F8 , 0xC0000102, 0x00000000)
  3. If I do a Safe Boot it stops on MUP.sys and then turn off for a second and then shows blue screen.
     This shows blue screen STOP: 0 x 00000024 (0 x 00190203, 0x89B8C8B0 , 0xC0000102, 0x00000000)
  4. To last good known cofiguration (shortly shows black screen Windows XP for the loading of components and then shows blue screen.
     This shows blue screen STOP: 0 x 00000024 (0 x 00190203, 0X894A28B0 , 0xC0000102, 0x00000000)
  5. If I Regularly Windows XP it stops after a black screen with the logo of Windows XP and then shows then the blue screen.
     This shows blue screen STOP: 0 x 00000024 (0 x 00190203, 0x89DEC9F8 / 0x89DEB9F8 / 0x89DD99F8 , 0xC0000102, 0x00000000) continues to change the middle number.

  I tried to boot from LiveLinux (OpenSuse) and it seems to work perfectly.  I am able to access all files and able to run memory tests.  Memtest passes all iterations of several that I did.  Furthermore, I used (provided with this high-end system) system diagnostic tools, and passes all the tests of memory, hard disk of the Office.  I did as well detailed tests.  Everything seems to work with Linux, and also for diagnostic tests, so I'm lead to believe that the material works very well.

  Then I tried to re - install the XP.  When I insert the XP Setup disk, it starts to load files and then displays the message 'Setup starts windows' for a few seconds, and until it reaches to show me any system selection prompt goes blue screen.
  This shows blue screen STOP: 0x0000007B (0xF78DA63C, 0xC0000034 , 0x00000000, 0x00000000)

  Because I can't get into any time except Linux, I'm really lost here.  I want to be able to start the windows mode that's before the crash, and now I'm lost.  Help, please.

  HI -.
  I was able to identify and solve the problem by fixing the MBR.  Since Linux working and Windows are not even in the installation program, it lead me to a clue.  I also enjoyed that it was a DELL machine.  So I basically ran a utility which sets the master boot record (MBR) and the partition information.  This allowed me to access the Dell restore partition.
  I could have checked once I fixed the MBR and tried to see if the problem is solved, but I missed it and simply returned in orginal factory State, once I was able to get the image-Ghost in the recovery partition.
  Thanks to Dan for the detailed documentation and the tool here:

  http://www.goodells.NET/dellrestore/fixes.htm

  I write this so that if anyone else runs into this can solve the problems.
  See you soon

• c9m35pa #acj: blue screen and restart all of a sudden

  allways I have this error specifically when I play .and 3D games I am trying avery solution mentioned in the site Web of You ' r. Please tell me what is the problem. This is the test of drivers:

  

  Hi there @karimkid

  Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

  I understand that you get a blue screen when you play games. I'm happy to help you with this.

  Do you get the blue screen frequently during regular use?

  Is there a specific error displayed on the screen when the blue screen occurs?

  The laptop seems to excessively hot? Often, when a system made more graphically intense operations, the GPU is to extinguish much more heat, especially in prolonged use. It may be a heat problem.

  HP Notebook PC - reduce the heat inside the PC to avoid overheating
  HP Notebook PC - why computers generate heat

  Also, you can find these help, because maybe some adjustments of the system would help.

  HP computers - resolution (Windows 8) slow system performance
  HP computers - Windows 8 stops responding or becomes very slow after you connect to the Internet
  How to speed up boot system and performance times

  Let me know if this has an effect, or if not, what changes if any errors appear.