construction of not authentic Windows 7601 error
I have not authentic windows build 7601 error and I tried MGADia.exe but it won't let me copy the report. I get an access denied error message. Even when I run slui.exe can help you to clear the message not authentic? Thank you.
Hello
The problem can be solved by recreating the license store.
Perform the steps suggested by George1009 from the link below and check if it works.
Answer please if you have any questions.
Tags: Windows
Similar Questions
-
I can not turn windows Defender, error 0x800106ba
original title: so many problems with my PC, help? Please...
Remember - this is a public forum so never post private information such as numbers of mail or telephone!
Programs: thank you very much for any input.
- You have problems with programs
- Error messages
- Recent changes to your computer
- What programs have already tried the problem
- Programs
I can not turn windows Defender, error 0x800106baI appreciate sincerely any help for this.Thank youOn Saturday, February 19, 2011 05:29:37 + 0000, ontrk wrote:
Remember - this is a public forum so never post private information such as numbers of mail or telephone!
Programs: thank you very much for any input.
* You have problems with programs * error messages * recent changes made to your computer * what programs have already tried to solve the problem * programs
Please, in the future, remove all the verbiage above when you ask for a
issue. It has nothing to do with your question.I can not turn windows Defender, error 0x800106ba
I appreciate sincerely any help for this.You are running Microsoft Security Essentials, AVG, Norton or McAfee?
If you run one of those, she didn't have Defender. It's
good, not bad. Not only is there potential conflict, but there is no
reason to have both; essentially, they have something very similar
for the Defender integrated and running both at once will hurt your
performance and create the risk of problems that are contrary to each
others.Ken Blake (MS-MVP)
-
Friend upgrade XP to windows 7. not authentic Windows message receipt. Buy Windows 7 and downloaded to "fix the problem". Computer crashed, but I got a new drive. Should I try install
Hello
So the Windows 7 machine is fine, but its also empty! That we can help you. The XP machine is another matter. If you want to upgrade these machines to Windows 7, and the minimum hardware requirement is met, you can buy discs of software of Windows 7 operating system for each machine (1 motherboard = 1 license for purchased software).
In addition, I highly recommend you reformat two machines for them to XP RID completely, not to mention viruses / malware. If you plan to update the two XP machines with own versions of XP, that's fine, but this isn't the forum for this, the Windows XP forum would be the place, go here: http://answers.microsoft.com/en-us/windows/forum/windows_xp?tab=QnA .
Thus, the machine to Windows 7. To take no chances. Allows to run several scans on the new machine. You said "didn't work any more", I suppose you can't start Windows, ways to correct? If so, the answer is a program you burn on a CD called BootMed; Download 64-bit here: http://download.cnet.com/BootMed-64Bit/3000-2094_4-75450831.html and the 32-bit version from here: http://download.cnet.com/BootMed/3000-2094_4-75448200.html (only use the Direct download link).
Once downloaded, burn it to a CD, load this CD in Windows 7 computer and ensure that the CD drive is the first boot device, restart the computer. This will load a modified version of Ubuntu on your system, which includes antivirus and anti-malware programs. Run and remove anything they find. When they have finished their trial scans restarting the computer without the CD installed. What happens now?
Post your results here and let me know how you fare.
Kind regards
BearPup
-
Not authentic Windows with an error hr = 0 x 80070002.
OT: Windows not genuine.
I've had this computer for about 2 years now, and all of a sudden on Wednesday, September 17, 2014 I started to get the message that my Windows 7 was not authentic. I ran the diagnostics and here are the results. Help, please.
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0Code of Validation caching: 0x0
Windows product key: *-* - 73CQT - WMF7J-3Q6C9
Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
Windows product ID: 00359-OEM-8992687-00010
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F3EF42DC-28ED-459D-8D92-5B7DCCBF04F6} (3)
Admin: Yes
TestCab: 0x0
WGA version: registered, 1.9.42.0
Signed by: Microsoft
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
[File mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395]
[File mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514]
[File mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514]
[File mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385]
[File mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514]
[File mismatch: C:\windows\system32\slc.dll[6.1.7600.16385]
[File mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385]
[File mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385]
[File mismatch: C:\windows\system32\slui.exe[6.1.7601.17514]
[File mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514]
[File mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385]
[File mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514]
[File mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0]
[File mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0]
[File mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514]
[File mismatch: C:\windows\system32\en-us\user32.dll.mui[6.1.7601.17514]Other data-->
Office details:{F3EF42DC-28ED-459D-8D92-5B7DCCBF04F6} 1.9.0019.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-3Q6C9 00359-OEM-8992687-00010 2 S-1-5-21-1489766497-2515426632-4180210797 Hewlett-Packard p7 - 1380 t FRIEND 7.12 F1D03E07018400FE 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 HPQOEM SLIC-CPC 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7601.0000-0422011
Installation ID: 012165394865973476979570450306509996683901065510849416
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 3Q6C9
License status: licensed
Remaining Windows rearm count: 1
Trust time: 18/09/2014 14:31:34Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
Beyond: 0x000000000001EFF0
Event timestamp: 9:18:2014 14:30
WAT Activex: registered
WAT administration service: registered--> HWID data
Current Hash HWID: MgAAAAEAAgABAAEAAAACAAAAAwABAAEAln3mce6Zog186T7h1EbmjL1 + 7j40togUlmM =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-CPC
FACP SLIC-CPC HPQOEM
DBGP SLIC-CPC HPQOEM
HPET SLIC-CPC HPQOEM
MCFG SLIC-CPC HPQOEM
SLIC SLIC-CPC HPQOEM
SSDT HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
LAURENCE HPQOEM SLIC-CPCSelect Start, all programs, accessories, right-click right-click command promptand click run as administrator on the menu drop-down... Type cd\ and press ENTER. Type "chkdsk c:/r" without the quotes and press ENTER. Make sure you include the spaces indicated. Enter it when asked if you want to run chkdsk on restart the computer. Type exit, press ENTER, and then restart the computer.
Please run the SFC system and say if she cannot fix corrupted files: http://support.microsoft.com/kb/929833
-
Build 7601, not authentic Windows. Can I change OEM Retail?
Windows 7 Home premium OEM worked very well on my PC at home built for 6 months or more. Then I started getting warnings that the version is not authentic. I bought the software from a reputable supplier and I thought that you had to use OEM on a new PC. I did research as much as I can on the subject, but I am reluctant to pay again for a commercial version. Can't understand why MS would allow sales OEM versions to the public if they can only be used by certified computer manufacturers? Is there something I can do? I don't mind paying a small fee if I committed a mistake, but not the entire cost.
License data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): these data are incorrect.
Your Windows problem seems to be due to a problem with the license store...
Re-create the license store
1) click the Start button.
(2) type: CMD.exe in the field "search programs and files".
(3) right click on CMD.exe and select run as administrator
(4) type: net stop sppsvc (it may ask you if you're sure, select Yes)
Note: the Software Protection service may not be running, that's ok.
(5) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
(6) type: Rename tokens.bar tokens.dat
(7) type: cd %windir%\system32
(8) type: net start sppsvc
(9) type: slui.exe
(10) after a few seconds of activating Windows dialog box will appear. You may need to reactivate and/or re - enter your product key or Activation can occur automatically.
Reboot, then run again MGADiag and post the report
-
Not genuine Windows Ox8004fe21 error code
Original title: product activation
I get the following text will appear. I have already discussed with Mrs. They attempted to set and thought it was but started back
get the message: "this computer is not running Genuine Windows.
error code: Ox8004fe21
MS initially thought it was a program within Norton Security and removed this component. The online forum keeps pointing to inadvertently installed language packs or an Intel Rapid Storage Controller Driver update that is needed. I went on the Intel site and it says that I am current.
The operating system is activated and registered
You are looking for a solution
Hi Malobar,
If you are seeing notifications that the copy of Windows installed on your PC is maybe not authentic, or that you might be victim of software counterfeiting, it is likely that your copy of Windows was not properly activated or otherwise, is not authentic.
1. what measures all troubleshooting have you tried?
2. have you made any recent changes of hardware on the computer?
Method 1:
I suggest you run Microsoft Genuine Advantage Diagnostic Tool and check if it helps.The tool will scan your computer and then give you a summary of the parameters and details of your computer system.
Microsoft Genuine Advantage diagnostic tool
Method 2:
If the problem persists, I suggest you to return the item and check if it helps.How to activate Windows 7 by phone
http://support.Microsoft.com/default.aspx/KB/950929/en=usSee the article for more information.
Genuine Windows: Frequently asked questions
http://Windows.Microsoft.com/is-is/Windows/help/genuine/FAQHope this information helps. Answer the post with an up-to-date issue report to help you further.
-
All of a sudden not authentic Windows 7 prof
I received a computer laptop gateway by my brother in law in last November. It worked perfect until a month ago, when suddenly the screen went black and a message appeared in the corner saying windows was not authentic. I ran virus/malware and it comes up with nothing. I don't understand why it isn't authentic all of a sudden. last week he began to have greater problems; super slow, refusing to open the system recovery, open new downloads and won't let me not sign as an administrator. my brother-in-law would never give me a pirated version, and it was fine for months then I don't understand what went wrong. There must be malicious software that is not be picked up by the scan, but I can't try to disassemble anything because it now cannot me access to recovery, or important files. Help!
Analysis of file data-->[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100[File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100License data-->Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.you have an activation exploit called RemoveWat installed.Office status: 103 blocked VLKMicrosoft Office Enterprise 2007 - 103 blocked VLKyour office is not genuine.which version and edition of windows is indicated on your COA? -
I recently moved fron to the United States, to the Mexico, after my computer connected to the internet now I get a message the windows xp Pro copy on my computer is not authentic to used in the field I'm located... never had a problem bofore, any ideas
Hello
This happens when you move from one place to another, I suggest you to reactivate your copy of Windows XP through activation of the phone. Follow the steps mentioned below.
How to activate Windows XP by phone
To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:a. click "Start", point to "All programs", "Accessories", "System Tools" and then click "activate Windows".
Or,
Click on the Activation of Windows icon in the notification area (aka system Tray).
Or,
By clicking on the Start button, click Run, and then type in "oobe/msoobe / a", then press the Enter key on your keyboard.a. click Yes, I want to telephone a representative of active windows customer service now.
b. follow the steps to activate Windows by phone dialog box and then click Next.
c. When activation is complete and you receive the following message appears, click OK.
"You have activated your copy of Windows.How to activate Windows XP
http://support.Microsoft.com/kb/307890/en-us
Thanks and regards.
Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think. -
Not authentic "Windows" problem
Story: My Dell Inspiron laptop has been running Windows Vista when initially purchased in 2009. Dell has provided a free upgrade to Windows 7, and this upgrade went well several years ago. Thus, the machine has been works well on Windows 7 Home Premium Service Pack 1 for awhile.Don't know if this is important: a couple of months, I replaced the hard drive. I did a backup/restore image for the operating system on the new drive. I don't think that I was invited to return keys validation of Windows at this time here. I had no problem and the machine worked well after the replacement of the hard disk.Now, all of a sudden I get a pop up window that says "this computer is not running genuine Windows.However, my Windows is genuine!I tried to solve the problem by installing the WindowsActivationUpdate.exe, but will not install. I get the error message "update installation failed. Information about the error - 0xC8000247I tried to get the Windows product key (from the sticker on the bottom of the laptop) via Control Panel/system/change the product key but it says invalid key!Something is clogged to the top, but I don't know what.Thanks for any help you can provide.Thank you for your response. I tried several related suggestions and more did not help. That seems to have solved my problem of Windows Update is reinstalling the technology Intel Rapid Storage Technology driver as suggested by george1009 in your third link above.
As for my Activation of Windows problem, I typed in the wrong product key. I entered the key on the sticker on the computer, but it is valid only for Windows Vista (original OS), but not for Windows 7 (current operating system). I found that my Windows 7 upgrade disk envelope and who had the key valid on it.Thanks again for your help. -
«Not authentic windows» errors
I upgraded to vista64 to win7 ultimate 64. I had to use windows system restore... now I'm getting windows not genuine mistakes. What can I do to solve this problem. Help, please. I've seen other posts where they stick the MGAdiag tool results. Here are the results of the mine...
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Code of Validation caching online: 0xc004c4a2
Windows product key: *-* - KRDRJ - BTQKW-V9PM2
The Windows Product Key hash: TLt + aFcZDpO6/RQ0Q1tPrG24jZw =
Windows product ID: 00426-069-4662541-86877
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {F25677FF-0971-45D2-BC50-C0F0480F4116} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120830 - 0333
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{F25677FF-0971-45D2-BC50-C0F0480F4116} 1.9.0027.0 6.1.7601.2.00010100.1.0.001 x 64 *-*-*-*-V9PM2 00426-069-4662541-86877 5 S-1-5-21-3442956569-990686564-847689190 Dell Inc.. Studio 1737 Dell Inc.. A08 35A63E07018400FA 0409 0409 Central Standard Time(GMT-06:00) 0 3 DELL QA09 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Ultimate edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-069-466254-00-1033-7601.0000-3212012
Installation ID: 010196030390775352540492249480267482692005329921250512
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: V9PM2
License status: Notification
Reason for the notification: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 5
Trust time: 16/11/2012-16:12:48Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
Beyond: 0 x 0000000000000000
Event timestamp: 11:16:2012 15:50
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current Hash HWID: OAAAAAEABQABAAIAAAABAAAAAwABAAEA6GHmVuKveNo4K45sen9oQXwiUF + GGXJduvr8p/ASKoU =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
START PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
QA09 DELL SLIC
DELL DELL INC. OSFR.
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRTHelp, please. Thanks in advance.
Windows product ID: 00426-069-4662541-86877
The ID of the product - 069 - indicates a not for resale MSDN account. If you are not the account holder and you bought it in a box at retail, the box and its contents is counterfeit. Request an immediate refund from the seller
For more information, see this:
http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/a2444f34-0AFF-4f29-a8ac-67e28b0c0285
And this:
http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f
To see how these counterfeits are more, see:
http://www.YouTube.com/watch?v=hzqNNiOM0cs
You will need to buy a legitimate windows from a legitimate retailer or go back to the windows, your computer comes with that.
-
How can I solve the error message I'm not authentic Windows?
I had to replace the hard drive on my laptop of HP because it wouldn't start. I restored my system from a complete image of the system using Norton Ghost. Now, I am constantly the following error screen:
When I try to fix the error, and I download the required file, I get the following error:
How can I fix it, because I fear that my system is locked in. The laptop computer was purchased with Windows Vista preloaded, which has been updated to Windows 7 with the disc provided by Microsoft.
To analyze and solve problems for Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once downloaded, run the tool.
Click on the button continue, after a short time, continue button will change to a copy button.
Click the copy button in the tool (ignore the error at this stage) and then paste (with r-click and paste or Ctrl + V) in your message. (please do not change the report.)
-
Pavilion p6 - 2316 s: not authentic windows error message
I just this computer. He said that this is not a genuine version of Windows 7. This is supposed to be a Windows 8 installed in any case. How do I get this back to the original version so I can get rid of the seeds. I don't have a recovery disk.
Hello;
Let me welcome you on the HP forums!
You are right in this model that PC did not come with Win7 preinstalled.However, it came with Win8.1 or preinstalled Win8.
Ordinarily, I advise to use HP recovery media to restore your PC to its original state. That would erase the entire disk, format the drive and install the operating system, drivers and utilities HP.
Unfortunately, there is no support of HP recovery related to HP for your PC Product Page. This could be an oversight by HP, or it could also mean that HP stock is no longer the recovery media for your PC.
You can try to contact the HP customer directly, using the links below, to see if you can order them if:If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!
If you have difficulties to find a phone number, then try: 1 (800) 474-6836If HP no longer provides a recovery media for your model, a few other sites, you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/
Good luck
-
Not authentic Windows after 6 years.
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: invalid license
Validation code: 50Code of Validation caching: 0x0
Windows product key: *-* - QCPVQ - KHRB8-RMV82
Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
Windows product ID: 00359-OEM-8992687-00095
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2C66F91F-521B-4666-B350-FE3CF93E5396} (3)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.151019 - 1254
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{2C66F91F-521B-4666-B350-FE3CF93E5396} 1.9.0019.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-RMV82 2 S-1-5-21-3490911-1308336882-2061145815 the system manufacturer ,System Product Name American Megatrends Inc. 00359-OEM-8992687-00095 1708 37473607018400FE 1009 0409 Canada Central Standard Time(GMT-06:00) 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-4105-7601.0000-3062015
Installation ID: 014262331703322050891331150026141955916955279715769022
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: RMV82
License status: Notification
Reason for the notification: 0xC004F057.
Remaining Windows rearm count: 3
Trust time: 22:56:57 12/02/2015Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
Beyond: PASS
Event timestamp: 12:2:2015 22:31
WAT Activex: registered
WAT administration service: registered--> HWID data
Current Hash HWID: NAAAAAEABAABAAEAAAACAAAAAgABAAEA4nMYI5S1ZMcSwnTEClP60D5VMqhZV6mE3ROWYw ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
ALASKA APIC HAS M I
FACP ALASKA A M I
HPET ALASKA A M I
ALASKA MCFG A M I
FPDT ALASKA A M I
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl
ADELINE ALASKA A M I
LAURENCE INTEL SNBInstallation of a copy Dell OEM of Windows 7 on an Asus motherboard makes the not genuine copy of Windows 7. Related Microsoft license copy of Windows permanently to the card mother Dell or an identical copy of this motherboard. I doubt that you can now get a Dell motherboard identical. You can buy a new copy of Windows.
-
Not authentic Windows cannot run Validator or Windows Update
I recently put an SSD in my computer and I had to do a system restore once because Windows Update was not working.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - D84PF - F3PP9-CJKGD
Windows Product Key hash: 37A3qk0TD8eF/4AaJAq4dwkhFCc =
Windows product ID: 00376-166-1665136-86316
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.049
ID: {4FB1075A-67F5-40CC-9668-874065D538F7} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional N
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{4FB1075A-67F5-40CC-9668-874065D538F7} 1.9.0027.0 6.1.7601.2.00010100.1.0.049 x 64 *-*-*-*-CJKGD 00376-166-1665136-86316 5 S-1-5-21-1765290982-1649283749-1701564143 LENOVO 6459CTO LENOVO 7LETC9WW (2.29) E8433007018400F8 0409 0409 Central Standard Time(GMT-06:00) 0 3 LENOVO TP-7 L 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7, edition ProfessionalN
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: c63f22b5-fdaf-4488-aeac-cc19411d0243
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00376-00172-166-166513-00-1033-7600.0000-2022014
Installation ID: 017276689105979063113641435071154151486144191630580380
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: CJKGD
License status: licensed
Remaining Windows rearm count: 4
Trust time: 29/10/2014 13:58:48Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 10:24:2014 17:34
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current Hash HWID: NAAAAAEABAABAAEAAAABAAAAAwABAAEAeqicOBEdAC0an0aDLgg8XFjQRgYZhRAaGGJGyg ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0x0
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC LENOVO TP - 7 L
FACP LENOVO TP - 7 L
HPET LENOVO TP - 7 L
BOOT LENOVO TP - 7 L
MCFG LENOVO TP - 7 L
SSDT LENOVO TP - 7 L
CO-SUBMISSION LENOVO TP - 7 L
TCPA LENOVO TP - 7 L
SLIC LENOVO TP - 7 L
ASF! LENOVO TP - 7 L
SSDT LENOVO TP - 7 L
SSDT LENOVO TP - 7 L
SSDT LENOVO TP - 7 L
SSDT LENOVO TP - 7 LMoved from performance of Windows 7 and maintenance Forum.
Looks like that driver Intel Rapid Storage defective.
Download and install the latest version of Intel:
https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22194
Also apply to the following:
Description of the Update for Windows Activation Technologies
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: sfc/scannowThis will check for any breach of integrity
Restart your system
-
the computer is not running windows genuine error - 0x8004fe21
Can someone please take a look at this for me and try to help me solve this problem.
Here's MGAdiag are the result of a scan done today.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - HVVG2 - BYQWW-C9RM7
Windows product key hash: 7zE3kaHDonGTO9nGRR9K26OxQf0 =
Windows product ID: 00359-OEM-8703386-89207
Windows Product ID Type: 3
Windows license Type: OEM System Builder
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5ECF1E11-3CA1-4B56-B814-F8A64D6D4C83} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed by: Microsoft
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130104 - 1431
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{5ECF1E11-3CA1-4B56-B814-F8A64D6D4C83} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-C9RM7 3 S-1-5-21-1230100441-855475378-3297789758 the system manufacturer ,System Product Name American Megatrends Inc. 00359-OEM-8703386-89207 2209 C6C13C07018400FE 0809 0409 GMT Standard Time(GMT+00:00) 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-033-889207-02-2057-7601.0000-1012013
Installation ID: 005235760673825394929195197560816794888293921525397146
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: C9RM7
License status: licensed
Remaining Windows rearm count: 4
Trust time: 14/04/2013 15:17:35Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0 x 0000000000000004
Event timestamp: 4:14:2013 15:11
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\wat\npwatweb.dll--> HWID data
Current Hash HWID: LgAAAAEAAQABAAIAAAABAAAAAgABAAEAonYa9GwjGLC0g9ZmnBngRXyYtr7qgg ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC0924 092110 APIC
FACP0924 092110 FACP
HPET 092110 OEMHPET
OEMMCFG 092110 MCFG
LASRYVITRAGE 092110 OEMB0924
OEMOSFR 092110 OSFRAltered the file: %systemroot%\system32\wat\npwatweb.dll
Please uninstall and reinstall the update for WAT...
Close all open windows.
Open a command prompt window, and then type the following commandWUSA / uninstall /kb:971033
and press the Enter key
Accept updates in guard/confirmations and wait only to completeCopy and paste the result (if any) in the command prompt window to an answer here.
ResetReinstall the update of http://support.microsoft.com/kb/971033
Resetrun another MGADiag report and post it.
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