continue to be "update failed" CC of InDesign and Photoshop CC

I installed creative cloud on my new computer today and that you tried to install some programs. A few installed correctly, but I received a message that a fix has failed for InDesign and Photoshop. He gave me the opportunity to try again, but all I get is "failure of the update. Download error. Press Retry to try again, or contact customer support. (49)"post my problem here is the first option, the title of the customer support. I hope someone can help! Thank you.

Thank you for your quick response, Jeff. I did all the things on the checklist at the link above, and everything was as it should. So I restarted my computer and I tried again. Then the update downloaded fine InDesign, but new download of Photoshop conked. After that I restarted again, it worked well also. It is possible that my internet connection (Time Warner) is unstable, or that there is some mysterious setting in my new computer that caused the problem. But if I ever have trouble downloading updates again, I'll try to reboot before I scream for help! Thanks again.

Tags: Adobe

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