Conversion failed - this file has not been processed. An error has occurred which has stopped the treatment of this PDF file.

I get this error on each scanned document, I try to add https://cloud.acrobat.com/combinepdf

Hi stefan235235,

I'm sorry that you are having problems, combine PDFs using Adobe PDF Pack. The error occurs with all the files you are trying to combine, or just a select few?

Make sure that the files you are trying to combine are not secure, password protected, 3D, or part of a PDF portfolio, as these types of PDF files can not be combined.

If you are combining supported file types and still get this error, try the following:

  • Log off, and then clear the cache. Then log into https://cloud.acrobat.com/combinepdf using a supported web browser (see system requirements |) Acrobat.com).
  • Try to combine small groups of files, to see if you can reduce the error down to a specific file or files.

Please let us know how it goes.

Best,

Sara

Tags: Adobe

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