Could not load the CS2 on new computer because it not the old version on it... said to contact customer support... How can I do?, unable to load CS2 on new computer because it not the old version on it... said to contact customer support... How to make

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• message "your purchase could not be completed" when you try to install Adobe Reader from the Windows store

  I try to install Adobe Reader Touch to my Surface installed Pro Windows 8.1 Microsoft Windows store.  I get the following message is displayed:

  "Your purchase could not be executed.

  Something has happened and it's impossible to make your purchase.  "Error code: 0 x 080070057.

  Only, this seems to be a problem with Adobe Reader Touch.  I was able to install applications from other vendors and Adobe (for example, Photoshop Express to the elements).  So it doesn't seem to be a problem with my Adobe account, or a problem with Windows Store system.

  Anyone have this problem?  All solutions?

  THX.

  Hi jjquinn75

  I recommend contacting Microsoft about this error message as it is returned by the windows store program.

  Furthermore, I you recommend to download the installer for Adobe reader offline using this link (Adobe - Adobe Acrobat Reader DC Distribution ) and then try to install on your device pro surface.

  Kind regards

  Rahul

• Cannot import mp3 files in Windows Movie Maker 6 under Vista. Error ".mp3 could not be imported.

  Original title: Impossible to import the mp3 downloads in Windows Movie Maker Version 6: circle of the keeps popping up saying that... with a red and white X: Music\Amazon MP3\LMFAO\Party Rock (Amazon MP3 Exclusive Version) [Explicit] \09 - hits [Explicit] .mp3 could not be imported.

  Currently, I did a video using Windows Movie Maker Version 6. I downloaded several downloads mp3 audio and have only been able to import a couple of them in Windows Movie Maker. I downloaded three downloads of specific music that will not matter. The box that opens is not give me a code or something that it either just States the following: C:\Users\b-radd\Music\Amazon MP3\LMFAO\Party Rock (Amazon MP3 Exclusive Version) [Explicit] \09 - hits [Explicit] .mp3 would not be imported.

  I have no explanation, and it makes no sense that I can download some but not all mp3 downloads. What can I do to be importable download music in Windows Movie Maker? or import music that I already paid for and tried to import?

  Hello, guenoun.

  I seem to have the same problem as tantoe but when I clicked on the link in your message, it took me to the page, but the person's recommendation was not good; It (don't remember the name) had two links to click & when I clicked on the two I was redirected to a page that says that the page could not be found.

  The song with that I have a problem is "I'm in love (with a killer)" by Jeffree Star &, as with all my other audio files that I did NOT have this problem with, is mp3 format. I have a video in mind with this song & pictures I saved star but Windows Movie Maker cannot import it.

  If there is anything you could do, advice you could give, I would really appreciate it. This is my favorite song by Jeffree Star & it drives me crazy not being able to import it into Movie Maker. :-/

  =================================
  There are many programs that can do conversions...
  The following freeware is an example...:

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  Format Factory
  http://www.pcfreetime.com/
  (the file you want to download is: > FFSetup260.zip
  (FWIW... installation..., you might want to
  Uncheck the box 'all' boxes on the last screen)

  First, you will need to decompress the file or just open the
  Drag FFSetup260.exe out of the folder
  and drop it on your desktop. To install left click.

  First... after the download and installation of Format
  Factory... you can open the program and
  left click on the toolbar, the "Option" button and
  "Select an output folder to" / apply / OK.
  (this is where you find your files after they)
  are converted)

  Drag and drop your audio clips on the main screen...

  Select "while"WMA"/ OK...

  Click on... Beginning... in the toolbar...

  That should do it...

  Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

• At the old version of adobe reader and upgrade inadvertently WAA CD player. realized that I could change is no longer with this and tried to uninstall and reinstall and older versiono, but could not. Tried to reinstall the domain controller new version an

  At the old version of adobe reader and upgrade inadvertently WAA CD player. realized that I could change is no longer with this and tried to uninstall and reinstall and older versiono, but could not. Tried to reinstall the domain controller new version and it would not, indicating that the newer Version is already installed. Nothing in programs and features.

  Looks like a job for the cleaning tool: Download Adobe Reader and Acrobat tool - Adobe Labs.

  If you prefer XI player, make sure that "Install updates automatically" is not enabled under Edit > Preferences > Updater. It is possible to download and apply patches manually.

• Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay f

  Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.

  Aileen,

  Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Kind regards

  Guinot

• Windows Setup could not configure Windows on hardware of this computer Installation error on the new hard drive

  Okay so if please bear with me and be patient.  I'm not tech savvy.  I know enough to be able to remove an old hard drive and put another one, but when there are errors, I don't know what to do.

  Here's the situation.

  I have a Dell Studio XPS with Windows 7 installed.  I started having these notifications that my hard drive could be a failure.  I tried everything that I could find to fix it without having to buy a new HARD drive without success.  The current system has a 1 TB Seagate hard drive.  I installed a memory additional bar thingie right after that I got the computer about 4 years ago.  (If someone tells me how to find the properties of real system, I post them if necessary).  Anyway, I bought a new WD 1 TB black disk hard to install before my old dies and loses all my photos and documents, etc...

  I took the old drive yesterday and installed the new hard drive.  I put back the case and turned on the machine.  I put in my Windows 7 installation disc.  He began installing Windows 7... It's completely past the initial screen where it says it to load it and the other... I had accepted the license agreement, but did not have to make a profile and do the work and the reader.  I hope all this makes sense.  Then it pops up this message "installing Windows could not set up Windows on hardware on this computer."  I couldn't figure out what to do from there.  I got the new drive and put the old one back to and here I am. I tried to find solutions to this problem, but I either don't can't make heads or tails out of the responses on the internet or the solution is not exactly my problem.

  Please help if you can!  And if you have any suggestions, please dumb them down so I can understand what to do.  I CAN do if loaded, you just have to not talk too irritable.  Laughing out loud

  Thank you in advance!

  Maybe not...

  The Windows installation is not happy about something, and since it gets at least started which is a good thing, but your installation problem can not really be with Windows - perhaps something about Dell hardware or your 1 TB HARD drive.

  I looked at your system and found this article that you can read to see if it sounds like your original question:

  Windows Setup could not configure Windows on hardware on this computer.

  http://www.Dell.com/support/article/us/en/19/SLN293812/en

  Since Dell has written an article for help on this subject, it means they've met enough times to take the time to compose the article and put it on their WWW site (but, they say, it is a possible resolution).

  Could you take the issue in the Dell online community where experts hang out (especially your amber light).

  Another good place for support is www.bleepingcomputer.com where there is a similar topic as your question (except Vista) on a Dell and a new disk of 1 TB (also a Seagate) and Dell ideas did not work, but someone else has found a way to fix it:

  http://www.bleepingcomputer.com/forums/t/453378/installation-fails-to-complete-on-new-HDD/

  The bleepingcomputer for your error message search reveals other areas and people who have got things to work in different ways, then it is perhaps another place to look for ideas.

  If the installation still fails it would not hurt to do the BIOS setting and see if things are getting longer, and since you are going to write the current settings before proceeding with the adjustment you can always cancel the adjustment if things get worse.

• I could not make a backup encrypted today, because I don't remember my old password. There is no option to use a new password or reset a password if you forgot it. Have you had the same problem?

  I could not make a backup encrypted today, because I don't remember my old password. There is no option to use a new password or reset a password if you forgot it. Have you had the same problem?

  ShapiroPE wrote:

  I could not make a backup encrypted today, because I don't remember my old password. There is no option to use a new password or reset a password if you forgot it. Have you had the same problem?

  No I don't have this problem.

  If you do not know your iTunes backup encryption, then you won't be able to use it.

• I can't uninstall the old Java version 6 update 29. I get a "error code 1606: could not locate the directory."

  I am running Windows XP SP3, I can't uninstall the old java version 6 update 29, I get a "error code 1606: could not locate the directory... fatal error" How can I remove the old version of java?  I tried to uninstall regedit.exe, javaRa and windows unsuccessfully capability.  I uninstalled java, deleted the program file, but the version 6 29 poster update still in the program directory.  Help, please!

  original title: uninstall older versions of Java
  Hello
   
  Method 1:
  Check out the link and follow the steps.
   
  After uninstalling Java, how to remove its entry in the windows?
  http://www.Java.com/en/download/help/regkey_addremove.XML
   
  Method 2:
   
  See the article and follow the steps.
   
  Error message when you install a program: "Error 1606. Could not access the network location. "All the users\ directory '
  http://support.Microsoft.com/kb/315352
   
   
  Method 3:
  Check out the link and follow the steps.
  
  Download errors: 1305, 2755, 1606, etc..
  http://www.Java.com/en/download/help/error_installshield.XML
  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/ ) how to back up and restore the registry in Windows

• Cannot connect to windows live messenger, error is could not close program when you try to download the new version of windows live messenger

  When you try to connect to windows live messenger, I have error message a new version of messenger is available for download. When I select Yes, wat happens in it will not download new version of windows live messenger but it says could not close the programs. Please help me again

  Hello

  Method 1.
  Here's how you can solve this problem:

  a. download the latest version of Windows Live Messenger available onhttp://explore.live.com/windows-live-Messenger-XP

  b. update of Windows XP through Windows Update.

  c. go to "C:\Program Files\Windows Live" and remove the 'Messenger' folder (Note: replace 'C' with your root drive letter)

  d. go to "C:\programdata" (Note: replace 'C' with your root drive letter) and remove Windows Live install and WLInstaller, if you have a

  e. restart the PC.

  f. run the installation program that you downloaded.

  Method 2.
  If the problem persists I recommend you ask your question on the dedicated Windows Live forums.

  Here is the link to the Windows Live Messenger category.
  http://windowslivehelp.com/forums.aspx?ProductID=2

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Try to upgrade to the new version of Java and get error 1606: could not access network location %APPDATA%\protector.exe

  I tried the upgrade to the new version of JAVA kept b/c getting reminders... uninstall the older versions (2)... réessayées... got the following error code: "Error 1606.  Could not access network location % APPDATA%\ ».  I tried of looking for help on the Java site. and I tried a few suggestions listed... no luck!  CAN SOMEONE PLEASE?

  Thank you!

  gasweetpeach54

  The usual reason for this error message, it's that some of the registry entries mentioned in the following items are damaged.

  http://support.Microsoft.com/kb/886549

  http://support.Microsoft.com/kb/2258121

  If you are unable to fix it by using these methods, try to create a new user account, give administrator privileges and use it to install Java.

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  http://Windows.Microsoft.com/en-us/Windows-Vista/change-a-users-account-type

• Try to download a trial version of Acrobat Pro, but of course, I have an error message: "the application could not be installed because the Installer file is damaged. Try to get a new setup of the author of the application file. Any suggestions?

  Try to download a trial version of Acrobat Pro, but of course, I have an error message: "the application could not be installed because the Installer file is damaged. Try to get a new setup of the author of the application file. Any suggestions?

  Download from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html.

• Could not copy a file at the location requested. Mac OS 10, Version 10.10 [1].  I JUST bought this new macbook pro and Lightroom installed, imported 2 lots of pictures, but all of a sudden he kept denying my imports with "could not read the file" or "coul

  Could not copy a file at the location requested. Mac OS 10, Version 10.10 [1].

  I JUST bought this new macbook pro and Lightroom installed, imported 2 lots of pictures, but all of a sudden he kept denying my imports with "could not read the file" or "couldn't copy file at the location requested.  Help, please!

  Your use of the word "files" (in the plural) still makes me believe that you have not checked the permissions on the folder that is appropriate (in the singular).

  You must determine the Destination of the Lightroom Import dialog window Panel and see which folder Lightroom is really tr6ing to copy photos in (which may have been accidentally changed and is not what you may have used in the past) and change the permissions to write to this folder.

• LR Photo import from the camera all of a sudden does not (5.7.1) - says "some import operations were imported not because they could not be read."  Work on another computer and the version on the same computer but not newly LR 4.3 installed LR 5.7.1 cm³ 2

  As above, all of a sudden, on a single computer I can not download from the Canon 50 d or 70 D in LR 5.7.1.  It will download on another computer, as well as on this computer in an older version of LR (4.3).  As soon as I put on the computer this morning, I also got an error message that "the catalog named Lightroom ' catalogue Lightroom 5" cannot open another application already opened it. "It's a cold start, so I'm not sure what's going on.

  "Could not be read" means that you do not have a WRITE permission in the destination directory, then change your permissions.

  "Another application already has its opening" can be solved by removing the .lock file in the same folder as your catalog file.

• This is the message I get when I try to install the latest version of DPS App Builder "application could not be installed because the Installer file is damaged. Try to get a new setup of the author of the application file.

  This is the message I get when I try to install the latest version of DPS App Builder "application could not be installed because the Installer file is damaged. Try to get a new setup of the author of the application file. On my Mac.

  
  

  I tried to uninstall and reinstall

  
  

  Help, please!
  

  What version of Mac OS do you have? I guess it's 10.6.8 which is not supported by the App Builder. You need to update to a newer version of Mac OS.

  Neil

• When to install the old version of quicktime get error: an operation cannot be performed because a file handle could not be opened

  "On windows vista, that I am trying to install quicktime for windows 2.1.2 so I can run a program requiring but keep getting messages like" an operation cannot be performed because a file handle could not be opened.  Try to close applications or increase the number of files available (see order of FILES in your manual BACK". Or I receive QTINSTAL caused a GPF in module QT16 failure. EXE to 0002:5DA9

  Hello chris_660,

  You can check that the program that you try to run Windows Vista compatible by visiting the link below:
  Windows Vista Compatibility Center
  
  Also, you can try to run the program in compatibility mode and then check if the same problem occurs.

  Make older programs in this version of Windows

  Thank you

• Dual Boot with windows XP Pro with 2 HARD drive, error on secondary windows install: "Windows did not start because of a configuration of the disk of the computer problem. Could not read the selected boot disk. Check boot path and disk hardware... »

  Hi, I recently bought a new Hitachi 1 TB internal hard drive. I wanted to do a clean install on the new drive (d), be able to dual boot my computer and leave my old 300 GB disk (C :) as the primary windows installation. After physically installing the new HARD drive, I noticed that "new hardware found" and the the brand name flashed in the bottom right corner. I thought I'd see the new hard drive in my computer, but I did not. I initialized the new HARD drive with the computer management window (right click on my computer - manage) and I also formatted in NTFS (I had to change my printer hard drive letter to assign the new HARD drive with the letter D, but I've made other changes after this step). Now, I could see and use in my main windows on the C: installation. I then installed a windows new copy XP pro with the installation CD I got for my C: but on the D: (Note: I have a Dell computer (and the Dell reinstallation CD) and my current version of windows has SP3 while the installation CD is only SP2) (I also reformatted my HARD drive during the installation of windows to NTFS)

  Now when I try to start on installing the new on my D: I get "Windows did not start because of a configuration of the disk of the computer problem. Could not read the selected boot disk. Check startup disk and hardware access path. "and another line saying to refer to manuals HARD drive and windows.

  My Boot.ini file at this time was:

  [boot loader]
  Timeout = 5
  default = multi (0) disk (0) rdisk (0) partition (2) \WINDOWS
  [operating systems]
  "multi (0) disk (0) rdisk (0) partition (2) \WINDOWS="Microsoft Windows XP Professional "/ noexecute = optin/fastdetect
  "signature (ac516a5c) disk (0) rdisk (0) partition (1) \WINDOWS="Microsoft Windows XP Professional own "/ noexecute = optin/fastdetect

  I looked towards the top of this help page, but for now I'm unlucky:

  http://support.Microsoft.com/kb/314477

  (The next steps I took by throwing from the Windows CD and go into the repair console)

  I tried to use the bootcfg /rebuild but the line to boot.ini for my secondary HARD drive still does not work.

  He gave me something like:

  [boot loader]
  Timeout = 5
  default = multi (0) disk (0) rdisk (0) partition (2) \WINDOWS
  [operating systems]
  "multi (0) disk (0) rdisk (0) partition (2) \WINDOWS="Microsoft Windows XP Professional "/ noexecute = optin/fastdetect
  "signature (ac516a5c) disk (0) rdisk (1) partition (1) \WINDOWS="Microsoft Windows XP Professional own "/ noexecute = optin/fastdetect

  I also tried to change the signature() to multi (0), but it did not work. (or try almost all possible permutations of disk() and rdisk() partition() 0 to 2).

  I also tried to use expand F(dvd-drive):\i386\ntkrnlmp(I_have_a_duo-core).ex_ D:\windows\system32\ntoskrnl.exe and a few other combinations, but I when I login as D:\windows simply, it fails to extend with a message like "could not develop" or C:\windows I get "restricted access".

  I have not yet tried CHKDSK/r, but since I did a clean install on a newly formatted drive... I don't think it would work.

  I've also marked the partition on the D: as active (in computer management), but it did not help me.

  I've done a first installation of windows repair, strangely, I couldn't fix this one... Still does not work...

  My default windows installation yet works very well & I see that windows has been installed on the D: but I'm ideas from how to operate the dual-boot, can someone throw me a BONE on what to do?

  Maybe try to do something with the Boot Manager (whatever it is?) Create a new partition and use it as a boot manager? I don't really want to do this, because if I made a mistake I will be unable to use my computer and dual boot should work without going through all this trouble... But I found this page: http://technet.microsoft.com/fr-fr/library/ee829686%28WS.10%29.aspx

  Could a clean install two HDD help? I hope I won't have to do...

  Someone has an idea?

  PS: I'm not such an advanced user so I need a solution step by step, thanks!

  Edit: I also noted that I can't see my new HARD drive in my BIOS... weird... SATA-0 is my old drive HARD 1 and 2 are my dvd 3-5 readers are 'off' and it doesn't seem to be anything that it is plugged in. I also have 4 bays for internal HARD disks. Now, 2 are busy.

  Edit2: I looked inside my case and enabled the good Sata in the Bios after a reboot it detected the drive correctly. Dual boot doesn't always work well... The fact that it was disable in the BIOS while I was installing the new HARD drive could change anything? Hmm...

  In case I wasn't clear enough: I had a windows XP Pro installed on my C:, bought a new hard drive and installed the same copy of windows on it (d). I think that should allow me to double boot between the two installs different. Even if for some reason I can't boot from one on my D:. Andrew, I do not understand why you so far physically disconnect the other drive, the point of the whole operation is to build a boot.ini file so that the BIOS knows that it y facilities 2 windows and you allow to choose (and not have conflicting problems between the 2 systems), someone correct me if I'm wrong? "Expand" the part of my first post made reference to one of the solutions provided by Microsoft in the first link that I have included in my previous post (but I can't seem to work).

  In addition, it is the procedure that I followed: http://www.ehow.com/how_5950826_boot-two-different-hard-drives.html

  (except I've had the first installation already done).

  Andrew "also, once a new hd is plugged on the pc & running, most of the BIOS will place (them) as 1st priority hd, set the BIOS to do this", you mean that by installing separately from windows on each unit when the other is not plugged in, I could choose what disk to start from defining their priority in the BIOS once they are all plugged back? It's too tedious (as I intend to move frequently between the 2 installs) and requires a computer to other users of the lack of computer knowledge. Unfortunately, it is not a viable option.

  EDIT: I DID IT! Hmmm... Well, I double checked in the recovery console, the path of the new HARD drive with the arc command Scan. Tried to start again with the MULTI (0) in my boot.ini and it worked... I also had my windows install CD in. Maybe that is why I could not start, windows needs the CD to complete the installation? Weird, I don't know what I did to the difficulty it... but hey, it works! Thanks for your ideas guys!