Could not open the film downloaded, Chrome tabs are not open and the computer does not turn off

I downloaded a movie from torrent and tried to open it, but it did not open, and now I'm still not able to close the downloads tab in chrome page.google does not open also. more my pc isn't even close. Please resolve these issues. It's very urgent!

Original title: pc problem. URGENT

Malware can stop security to run programs.

Have you tried to use these programs in Mode safe mode with networking that I advised you of? :

'Advanced options boot (including safe mode).

http://Windows.Microsoft.com/en-us/Windows/Advanced-startup-options-including-safe-mode#1TC=Windows-7

"The Advanced Boot Options screen lets you start Windows in advanced troubleshooting mode. You can access the menu by turning on your computer and pressing the F8 key before starting Windows (press F8 at the rate of about once per second)"

Also, follow this step:

Once in Safe Mode with network, download and run RKill before the scan with these programs.

RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.

http://www.bleepingcomputer.com/download/rkill/

See you soon.

Tags: Windows

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