Could not start safe mode

Similar Questions

• The Explorer does not start, the Task Manager does not start, safe mode does not start. Wat to do?

  I have recently been diagnosed with some sort of spyware / trojan in Avira and, apparently, he had removed. Apparently NOT.

  Yesterday my laptop crashed and explorer.exe would not load at startup. The screen is all black with just the cursor. Windows Key + R is not raise Run and Alt + Ctrl + Del to appear the option lock and stop... but no task manager.

  Safe mode has the same problem. I tried the option restore also, but all the restore points has mysteriously disappeared.

  I wonder if there is no solution without a ridiculous amount of data backup and restoration of the entire system. Thanks in advance

  Hello

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
  Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
  on devices and UNINSTALL - REBOOT.

  Another method to try to get to the desktop (try in normal Windows Mode without failure)
  CTRL + ALT + DELETE and on the tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - then
  on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is reached
  by tapping F8 as you start several times.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
  That there is no information on a black screen as it is on a blue screen just adds to the
  Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
  Google to see the proposed repairs, whom some have worked however these cover a wide
  field efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you do not have your system disks
  manufacturer will sell them at low prices. Or try in safe mode if you can get there.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (to do the system restore there only to)
  being bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation (if all goes well
  saves the data, and you need to reinstall the programs). Be sure to do a good backup or three.

  You can use another DVD that are not protected but you will need to copy you have the product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can make a repair facility that must save the data but you will need to
  Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
  need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (type in a single line or copy / paste a line at a time and then press enter - type no parenthesis)
  or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)
  
  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Able to boot normally to Windows 7 but can not start safe mode

  Hi, I have a laptop of Lenovo who has Windows 7 Home Premium installed on it.

  I had a few problems with not being able to see all the videos on CNN or the Weather Channel site, is not showing me any local report.  So I thought that I would try to start safe mode to make certain shortcomings.  (I can see videos very well elsewhere).  This happens on all 3 browsers I have (11 IE, Firefox and Chrome.

  However, after pressing F8 and get the option screen, once I chose the Mode safe mode (with or without network) it works the list of drivers and then darkens with only the arrow on the pointer in the center of the screen and stays like that for a long time without anything happening.

  I already ran all antivirus programs and spyware that I have, but nothing changes.  Any help would be appreciated.

  Thank you.

  Hello Clifton,

  Please provide a detailed description of the issue.

  I understand the inconvenience you encountered. However, I really appreciate your efforts to resolve the issue.

  In order to understand the issue more clearly, I would ask that kindly provide me with the following information.

  1. You did it all changes specific to the computer before this problem?

  2. Are you able to see other boot with safe mode options?

  It is possible that this problem would have occurred either due to system files that have gone wrong in the system.

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Please follow the steps below give and check if that helps.

  1. Click Start, type msconfig in the search box and press enter.

  2. Select the tab Startup and check the Startup in the section startup options and the value of the radio button to a minimumand then click OK.

  3. The following System Configuration prompt, select restart or exit without restart . Whatever it is, the next boot will take you into safe mode.

  Note: Make sure that you put the computer to Start Normal once you have completed troubleshooting. Open msconfig in the same way as above, and then on the tab startup uncheck the safe boot check box.

  If the problem persists, follow method 2

  Method 2:

  Run the system restore and restore the system to a date when it was working fine. To do this, please follow the steps in the link provided below.

  System Restore: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows/system-restore-FAQ#1TC=Windows-7

  Note: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

  I hope this information is useful.

  Please let us know if you need more help, we will be happy to help you.

  Thank you.

• MacBook Pro does not start safe mode or recovery mode without start up

  I use my MacBook Pro almost daily for several months now, and all of a sudden I stopped and start it up to a kernel panic (so it seems) who never lets me start normally, safe mode is a nothing helps. Recovery mode does not start, and when I try to use an external drive usb in the selection of drive it will appear. I don't know what to do more and I'm stuck. I'm not able to get in all the menus, so all I have is these pictures of panic before it restarts. Post picture soon submit iPhone photo.

  

• After installation I got the error firefox does not start, safe mode does work

  Report ID

  BP-7e0bbdc9-3b5b-44DB-8831-d8a352130608
  BP-3447b290-e4e1-4690-BBF7-14ae72130608
  BP-2894daaf-C601-4DBD-9031-001fe2130608

  This is the error after installing firefox on the pc. Safe mode works well. I also send the accident report.

  Please give me a tutorial to solve this problem.

  Hello, please start firefox in safe mode (by pressing the shift key, while it launches) & go firefox > options > advanced > general & disable hardware acceleration.

• Can not start safe mode

  I know how to do this. Whenever I try, I go about this Mac, and then the reporting system and double click on the software.

  Then he said: I'm in normal mode. I tried with two keyboards, to check if the shift key works.

  Restart the computer. At the chime, press on and hold down the SHIFT key until the Apple logo appears, and you see the progress indicator. If you are in Safe Mode , then you will get a login screen that says Safe Mode. Make sure that you are using an Apple keyboard and mouse. Disconnect all other devices, as appropriate.

• Black screen with cursor on startup; Could not load safe mode

  Original title: ' black screen of death, white screen, what you want to call different... but then the rest here "

  I am running Windows Vista Home Edition on a laptop Gateway.  I did have problems with the laptop, or Vista, about 3 years I've owned it.  Not until now.  I feel what posters call 'black screen of death'... but the recommended patches are impossible in my situation.  Here's what happens:

  -l' laptop, like others, he is there with a screen empty, no cursor, no pointer, not nothing.  So I restart manually by pressing the power button or removing the power to the system.  The laptop makes the sound 'I'll start up', the hard drive starts, the lights flash and the Gateway logo comes across the screen, and after that... nothing.  The hard drive light will appear on every 20 seconds, for about 5 seconds and then do it again in 20 seconds.  I get nothing beyond that point.  I unplugged everything, nothing helps.  I can access BIOS and boot (F2 and F12) sequence, but no key shortcut, never works.  After trying all the fix (and I work in it!) I thought to h * ll with her, I will insert the reinstallation of the operating system disc and try a restore or repair and if it does not, lost all my files.  So I changed the boot on a CD inserted my disk and hard restarted the laptop.  It starts from the CD, a "loading" bar appears at the bottom of the screen that States "windows installation"... it happens at the end and my mouse cursor shows up, I can move completely and that's it.  A mouse cursor on the black screen of death.  So I can't even boot from reinstall drive!  And no, tap F8 or any other combination of keys keys does nothing.  What can I do short of throw this thing off a high cliff?

  If necessary:

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1^st in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

  See you soon.

  Mick Murphy - Microsoft partner

• Today my Macbook Pro could not start.  He showed me the ban or no symbol.  I was able to access disk utility and run first aid on the SM0256G of SSD Apple media successfully.  Cannot start in normal/safe mode.  Should I delete/install so I can?

  MacBook Pro 13 '' end 2015.  256 GB SSD drive. El Capitan last version 10.11.4. I turned on the Macbook Pro and it could not start.  The progress bar with the Apple Logo would be present but would end not showing the symbol «»  I tried to boot mode safe - no go.  I have not reset PRAM help.  I was able to access disk utility and run successfully the first aid. No help. I was unable to restore two separate backup.  The utility show me backups however when I would go to the next screen and no backup is available.  Disk utility displays the SSD.  Can I erase the disc and download OS X install?  Thank you.

  At this point, there is no need to delete. A new copy of Mac OS X can be installed directly over the old copy. This process replaces the components of Mac OS X on a file by file basis and adds missing ones, there will be no major throwing away what anyone, unless there is a power failure.

  You have already run disk first aid.

  Now use mode of recovery (command + R to start) to "Re-install Mac OS X. It should install the latest revision of the main version that you ran last.

• Qosmio G45-AV680 - Windows could not start

  My cousin has this laptop and could not start the system. It displays the message:

  "Unable to start Windows. A recent hardware or software change might be the cause. To solve the problem:

  1. Insert your windows installation disc and restart your computer.
  2. choose your language settings, and then click "next".
  3. click on "Repair your computer."

  If you don't have this disk, contact your system administrator or computer manufacturer for assistance. Status: 0xc000000f

  "Info: the boot selection failed because a required device is not accessible.

  I tried to go into safe MODE, but it cannot do so. It starts to load the drivers, but it stops at some point and will not continue...
  The problem is that she did not have any DVD with laptop. I guess that the Vista operating system, that comes with it is the special partition on the hard drive, but how can I access it? How can I reinstall the system? I don't mind if I lose data, I used just to make it work...

  If DVD recovery is not assured that means installation of recovery can be started from the HARD drive. I don't know how it works exactly on cell phones in the United States. Try pressing zero button after starting upwards to see if HARD drive recovery option can be started.

  By the way: check the Toshiba U.S. support under http://laptopforums.toshiba.com/tshb/ forum
  Maybe someone there can explain how it works to start the installation of the OS on the HARD drive.

• Equium A300D - 16 c - Windows could not start

  I have a Toshiba Equium A300D - 16 c, and all of a sudden it turns on and goes on the windows boot and said Manager that Windows could not start and he won t let do me something else.
  I put really know what to do and all my United work is about it.

  It says to put the installation disc windows but it s does don't not to all drives what so ever.

  If anyone could help I'd be grateful
  Thank you

  You can start Windows in safe mode?

• Windows could not start on Satellite L510

  HI :)

  I'm not very tech savvy, I've only had my laptop a month. And yesterday, when I turned it back on I got this message...

  Windows could not start. A recent hardware or software change might be the cause. To solve the problem: Insert your windows installation disc, and then restart your computer
  If you do not have the disk, contact your manufacturer computer or system administration.

  file: \boot\bcd
  status: 0x000000f
  Info: an error occurred trying to read the boot configuration

  I have been all over these forums and the internet looking for a solution, but no luck. It's the weekend, so I can not communicate with the service line.
  I would appreciate a process step by step what it is, that I need to download or reset. I do not have the windows installation disc, because it did not come with my laptop.

  I really appreciate your help in advance ;)

  Hello

  Well, the error message says everything to me. Insert the Windows disk * or * contact manufacturing (Toshiba). ;)

  By the way: it would be interesting to know if you can boot into safe mode. Check it!
  If so, you may start the HARD drive recovery. Therefore, select Repair my computer in the Advanced Start menu and follow the instructions on the screen.

  Yes, with the laptop didn't come a disc, but you can create one!
  Please read the operating manual always first.

  Now it s too late to create such a floppy, but you can order directly into a new Toshiba:
  https://backupmedia.Toshiba.EU/landing.aspx

• A SCREEN BLUE, COULD NOT START WITHOUT HDD FOUND, AFTER WINDOWS XP UPDATE IN FEBRUARY

  Like many of you, after the updates of February I was not able to start my laptop.  Safe mode does not work and when I tried the solution accepted since the recovery/Repair Console, I got a message saying "Setup cannot find hard disk units installed."  After hours of searching for a solution, I finally thought to it and now everything starts very well.  For those of you are having similar problems, here's what I did...

  (1) visit this site: http://techrena.blogspot.com/2008/10/how-to-install-your-own-wndows-xp-in-hp.html and follow the instructions for the BIOS.

  If this link does not work for your computer, try this one: http://techrena.blogspot.com/2009/01/integrate-your-own-drivers-or.html

  Then, insert your Windows installation CD and when it loads, press R to repair.  Then follow these instructions:

  (2) select the option for C:/Windows

  (3) type this command: CHDIR $NtUninstallKB977165$\spuninst

  Press ENTER

  (4) type this command: BATCH spuninst.txt

  Press ENTER

  (5) type this command: systemroot

  Press ENTER

  When 6) complete, type this command: exit

  (Most of the instructions above have been found on this thread: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/73cea559-ebbd-4274-96bc-e292b69f2fd1/)

  If your computer did not come with a Windows CD, you can make a CD for recovery of your choice or borrow one from a friend.  For the purposes of recovery, I don't think it's important if you have XP Home, Pro, etc., any CD will work.  There are websites online that will show you how make a recovery CD... and even provide the files... it takes just a little research.  Unfortunately I did not save the link for the site that I used: o.

  If for any reason, you are still unable to get your computer running and want to get your important files on your hard drive, I found this amazing, easy and free method.  Just download the OS and burn the ISO to a CD and then start on the CD and load the operating system (direct loading from CD - do not install) below.  You will be able to browse all your files and transfer them to a USB drive or burn them on a CD: https://help.ubuntu.com/community/LiveCD  certainly a good thing to keep on hand for future if nothing else!

  Apparently, it is a root virus (?) of some sort that causes the problem of update in the first place.  I scanned with every scanner I can think of and Nothing has been found on my system.  Does anyone know if there any instructions on how to find/get rid of the problem so that it does not happen?

  Apparently, it is a root virus (?) of some sort that causes the problem of update in the first place.  I scanned with every scanner I can think of and Nothing has been found on my system.  Does anyone know if there any instructions on how to find/get rid of the problem so that it does not happen?

  A rootkitTrojan horse, to be precise. References include:

  MSRC: Restart issues after installing MS10-015 and the Alureon Rootkit:
  http://blogs.technet.com/msrc/archive/2010/02/17/update-restart-issues-after-installing-MS10-015-and-the-Alureon-rootkit.aspx

  Backdoor.Tidserv [AKA Win32/Alureon] and MS10-015
  
  Backdoor.Tidserv does a very good job in this sense, particularly with the
  latest version (TDL3), which uses an advanced rootkit technology to hide its
  presence on a system by infecting one of the low-level kernel drivers, then
  cover his tracks. While that the rootkit is active, there is no easy way to
  detect the infection, and because he's so deeply in the core, most of the users
  don't see anything wrong in the system... Even worse, because the infected
  driver is critical for the system boot, Windows will not start in Mode safe
  either [after installing MS10-015 on an infected machine].
  
  http://www.Symantec.com/Connect/Blogs/Tidserv-and-MS10-015 [emphasis]

  TDSS rootkit silently owns the net
  
  TDSS rootkit 3rd variant is the last member of the family of rootkit Tdss is
  spreading rapidly all over the world. While a number of rootkits is just
  developed as a proof of concept, this is not the case. TDSS rootkit is well
  known for corporate antivirus because of his goal to get full control of the
  PC infected and using them as zombies for its botnet.

  During these years, he always showed a team of people behind it, which
  always applied advanced techniques often able to bypass antirootkit software.
  In fact, this last variant could be easily identified as the stealthy rootkit
  in the wild.

  This infection is having all the best rootkit MBR, the best of
  Rustock.C and the experience of the old Tdss variants. Result is an infection that
  is quickly spreading on the net and it is without being detected by almost every security
  software and 3rd party anti rootkit software.

  .. [20 Nov-09] terms no antirootkit is able to ignore the disk filtering
  technique used by Tdss rootkit but, even if it were possible, this rootkit
  could not be detected by file size cross check because size of the
  the original and infected files are exactly the same.
  
  http://www.Prevx.com/blog/139/TDSS-Rootkit-Silently-Owns-the-Net.html [emphasis]

  W32/Alureon-variants are frequently 'lost' by W32/FakeAlert, etc., infections; CF. http://blogs.technet.com/mmpc/archive/2010/02/24/if-it-calls-itself-security-essentials-2010-then-it-s-possibly-fake-innit.aspx

  NOTE: KB977165 for WinXP was 'shot' on 11 February. Although he remains available for a manual installation to the Windows Update Web site, it is is more "pushed" via automatic updates.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• PC with Windows Vista does not restart after installing updates, "Windows could not start...". "File:\Windows\system\winload.exe status: Oxcoooooof.

  Last night, I installed Windows updates on my HP Pavilion dv6227cl and now Windows will not boot.  I get the message "cannot start Windows.  A recent hardware or software change might be the cause.  File:\Windows\system\winload.exe status: Oxcoooooof Info: the selected entry could not be loaded because the application is missing or damaged.  I DO NOT have the Windows Setup disc.

  Hello

  I suggest you borrow the CD of windows vista to your friends

  Method 1:

  Step 1:

  I suggest you check in safe mode.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Step 2:

  If you be able to start your computer in safe mode, I'd say make clean boot and check.

  Place the computer in a clean boot state, then check if it helps. You can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After troubleshooting, make sure the computer to start as usual as mentioned in step 7 in the above article.

  Method 2:

  I also suggest you to see link and check.

  Error: Windows could not start. A recent hardware or software change might have caused the problem after installing Windows updates

  http://support.Microsoft.com/kb/2674065

• Windows Vista: windows could not start error. is suspended from the "Microsoft Corporation" loading bar then black screen BIOS not acpi compliant

  After you have installed the driver for the zune hd, I was asked to restart my computer. After the reboot, start froze on a white screen. I've seen this before and it is usually because of some connected usb components. so I manually powered down the Tower, disconnected the cable from zune and restarted. This time a screen saying that windows could not start, "launch Startup Repair tool" was recommended. Select this habit makes the startup hang to the progress bar from Microsoft corporation, then to a completely white screen. Although strangely, once only a blue error screen appears which says that the BIOS is not acpi compatible. I can't restart with F8 to go into safe mode, "windows error recovery" still appears. "Start windows normally"produces the same results as the tool to restart launch system. " I have a drive to upgrade to windows 7 and a windows XP upgrade disk. the disc of windows 7 hangs at "starting windows" and the XP disc gives a blue screen error: stop: 0x0000007B (0xF78D2524, 0c 0000034, 0 x 00000000, 0 x 00000000)

  I think I have a BIOS problem, but I don't know how I could continue dealing with the repair. I have no success update the bios from usb flash. Any idea is appreciated.
  Update: managed to start with F8, choose to boot in safe mode and loading hangs after "load: \windows\system32\drivers\crcdisk.sys"***.
  the machine is a gateway LX6810-01 (friend motherboard)

  Hello

  1. What is the exact error message when Windows Vista does not start?

  2. you have the disk Installation of Windows Vista operating system?

  I suggest you change the mode of RAMA to IDE in the BIOS. You can contact the PC manufacturer for assistance.

  Note: BIOS change / oxide of additional metal (CMOS) semiconductor parameters incorrectly can causeserious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

   

  In addition, perform a check disk in Windows Recovery Mode.

  (a) Insert the Windows Vista installation disc in the disc drive, and then start the computer.

  (b) press a key when the message "Press any key to boot from CD or DVD".

  (c) select a language, an hour and the currencyand a keyboard or an input method, and then click Next.

  (d) click on check drive for errors.

  (e) in the System Recovery Options dialog box, select the drive of your Windows installation and click Next

  (f) to the System Recovery Options dialog box, click on check Drive for errors.

  (g) use the switch/r to run the disk check.

  Important: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data may be lost

   

  It will be useful.

• Windows could not start. A recent hardware or software change might be the cause. (vista)

  I've updated pctools free and there was a mistake by because it came when the computer restarts,

  Windows could not start. A recent Ministry of hardware or software may be the cause. To solve the problem.

  1. Insert the windows installation disc and restart your computer.
  2. choose your language settings, and then click "next".
  3. click on "repair your computer".

  File: \windows\system\drivers\PCTCore.sys

  status: 0xc0000098

  Info: windows could not load a critical system driver is missing or corrupt.

  I tried I went to my computers startup options advanced and tried to run in safe mode, but the same previous screen came. Each option in my boot options is the same screen. I realize that to solve this problem, I might have to reload my OS together.  I tried to put what I believe to be the installation disc in and restart but it starts and says the same message. I don't know how to start from the DVD.

  Someone at - it solutions?

  Change the boot order in the BIOS to boot from the CD drive first.
  How to change the boot sequence in the BIOS
  http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/

  C:\windows\system32\drivers\pctcore.sys file information
  http://www.file.NET/process/PCTCore.sys.html