CP1515n: unable to printer setup for printing in color

Similar Questions

• CP1515n: CP1515n does not print in color began new update win10

  I have installed the latest updates from WIN10.

  After that, my printer want print in color.

  Button to choose disappeared...

  Even with the update of firmware and drivers for the HP printer, he wanted to work :-(

  Any solution to this problem?

  Yesterday, I deleted once more my printer installed again en all the drivers etc.

  Thus, exactly the same way as previously, guess what... it works again

  Thanks for the info guys!

• HP officejet pro 6830: will not print in color

  I just bought an officejet pro 6830 e al. in a printer and I can't seem to print in color. I can copy in color by manually typing the colors and all my test prints out ok too. I even tried to clean the print head.  My operating system is a Mac OS X 10.11 El capitan. Can anyone help with this problem.

  @mzacc, welcome in the community of HP,

  I saw your post about how you are unable to print in color, to your Officejet 6830 and I wanted to share my own suggestions with you. See the link and the steps below and judge. You should be able to print in color later.

  • Click on this link and try all the steps: color or black cartridge isn't printing
  • Here are some other suggestions, I have to try the Mac:
  1. Reset the printing system
  2. Restart the Mac.
  3. Download and install the complete driver: e-all-in-one HP Officejet Pro 6830 Printer series full feature software and drivers
  4. In addition, to download this driver: HP v3.1 for OS X printer drivers

  Click on the "accept as Solution" If the issue has reached a resolution! Hit thumbs up below like my post or show thanks to me to lend a hand!

  Have a nice day

• Photosmart C4480: Not printing in color documents

  Installed new cartridges, color works on all pages of test, but not in any application. The color displayed in the preview windows, if I understand correctly, this means that it is a printer problem. Nothing don't helps, I have updated the driver. All troubleshooting tips seem to apply only to Windows platforms that I don't get the same choices in preferences dialog boxes. Black and white and the quality of the project are NOT verified. Help?

  Welcome to the HP community @Kaiulani,

  I understand that you are unable to print in color of a Mac OS X 10.10 Yosemite to your HP Photosmart C4480 printer. I will definitely do my best to help you.

  Since you are able to copy in color, I think that there is a problem with the device driver, follow the instructions.

  Step 1: Resetting the printing system:

  To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.10. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Deskjet back in right now.

  Once the reset is complete, proceed to the next step.

  Step 2: Uninstall the drivers and software:

  Please click here to find out how to properly uninstall your printer. Once the site opens, select the drop-down list 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps under two method to complete uninstallation.

  Once the uninstall is complete, please continue on.

  Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 4: Manually install the driver Package:

  Please click here to manually download the package from Apple to HP v3.0 printer driversupdate. Once the site opens click on the download button at the top. Follow the instructions on the screen to install the driver package.

  Step 5: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 6: Add the device:
  

  1. click on the menu of Apple , then Preferences System.

  2. click on Print & Scan and then check if the name of your printer appears in the printer list.

  3. click on the name of your printer, click the sign minus (), then remove the printer.

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Deskjet driver is selected.

  

  6. click Add to add the printer to the list.

  -Source

  Once your printer is properly added to, please try printing again to verify that the problem is now resolved.

  Originally posted by Mr X-23.

  Please respond to this post to let me know the result of your troubleshooting.

  I hope this helps.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• Cannot print in color. Prints only in black and white

  Original title: printer

  I can't print in color.  I click on "print" and the image is replaced by b & w.  The cartridges are ok, and I've never had any problems with before printing.

  Hi Ian,

  Welcome to the Microsoft Community Forums.

  According to the description, you are unable to print in color, even if you have a color cartridge. I will definitely help you.

  1 did you changes to the computer before the show?

  2. What is the brand and model of the printer?

  First of all, make sure that the color cartridge/toner is not empty or blocked.

  You may have accidentally changed the print options that would have caused the problem.

  For more information about changing the printing options, see the following articles:

  Print a photo

  http://Windows.Microsoft.com/en-us/Windows7/print-a-picture

  Choose printing options

  http://Windows.Microsoft.com/en-us/Windows7/choosing-print-options

  Please post back with the result. If the problem is still not resolved, we will be happy to help you further the question.

• Canon BJC-265SP, but after Setup printer, still unable to print

  I use the 64 bit and Canon BJC-265SP, window but after Setup printer, still unable to print. The installation works fine with 64 bit window.  Please advice.

  Hello

  1. What is the error message you get when you try to print?
  2. what operating system is installed on your computer?

  If you use Windows 7, check if the Canon BJC-265SP is compatible with the operating system on the Compatibility Web site (your device is however not listed).

  I suggest that you run the utility troubleshooting printer and check if that helps.

  See also: solve printer problems.

• HP settlement 8710, 8720, 8730, 8740: HP Officejet Pro 8720, 8710 unable to print/scan/setup or connect via ethernet and wireless

  Hello

  I'm unable to print/scan/setup.  I can't connect without wireless or ethernet, both wireless and ethernet connection are turn off... what should I do?

  Hello

  Try these:

  1. on the printer Panel, drag to the bottom of the drop-down list and select the Configuration icon.

  2. on the Configuration tab, select 'tools '.

  3. choose "Restore Factory Default.

  4. you will see a message appears asking if you are sure you want to restore the default settings.

  5. tap Yes. A message appears indicating that the default printer have been restored.

  6. press the home button () to return to the main screen.

  7 run the "Wireless Setup Wizard" from Control Panel if you need of a wireless connection.

• Looking for ways to solve the following problems of these messages: "check the temp environment variable. "Unable to print the document. "You don't have permission to save in this location."

  Looking for ways to solve the following problems of these messages: "check the temp environment variable. "Unable to print the document. "You don't have permission to save in this location."

  Hi Michael,

  Please follow the link and see the issue:

  Cannot print or preview before printing a Web page in Internet Explorer: http://support.Microsoft.com/kb/973479

  If the problem is specific to MS Word, then I suggest you to post the same question in the forums of MS Office for assistance.

  Microsoft Office Forum:

  http://answers.Microsoft.com/en-us/Office/Forum/Word

  I hope this helps.

• 6600 fine prints for a while, then closes and it says unable to print printer

  I have the HP OfficeJet6600, I can print for a while, and then, I get the message unable to print, I can set up my network again and it works, the calendar on / stop are disabled.  I must put in place every time I want to print, I have reinstalled several times. I use Windows 8.1 with a Wi - Fi connection

  Try using channel 11.

• 2542 HP Office Jet: printer says offline, unable to print

  Printer ran out of ink. Buy more and installed. Print the required documents. The next day went to my work online, tried to print my documents. Nothing happens. Went to work stations, said the printer offline. My son, who is a guy of student and tech University has reinstalled, updated, etc. that still does not work. What's wrong? Can anyone help?

  Hello @LouMar,

  Thank you for visiting the Forums from the HP Support! I understand your HP Deskjet 2542 shows offline and you cannot print. I see that you have uninstalled and reinstalled the drivers without success. Looks like you may need to rerun Setup wireless. Please follow the steps listed below:

  1. disconnect the USB key if you use a direct connection.

  2. remove the HP software DJ 2542 uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all the software DJ 2542 disappeared from the list programs, but also your HP folder listed under all programs in your Start Menu.

  5. now go ahead and download the software and drivers for your DJ 2542, please select the USB to wireless conversion (DO NOT connect USB until the software prompts you to):

  http://support.HP.com/us-en/drivers/selfservice/HP-DeskJet-2540-all-in-one-printer-series/5295960/model/5385253#Z7_3054ICK0KGTE30AQO5O3KA30R1

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if it was successful! I'll watch for your reply.

  Thank you

• Unable to print black and white with an empty cartridge

  My printer will not print not black-and-white, except when a color cartridge is replaced empty.

  How can I print black with an empty color in place cartridge?

  Some IIC (individual ink cartridge) printers have print heads that require ink available for periodic maintenance tasks. This avoids problems with hooves in the print head and the bad print quality. The following printers are unable to print when a cartridge is empty, even if the other cartridges.

  

  If one or more color ink cartridges are low but not empty and you want to minimize the use of color ink, you can change the settings in the HP software to print in black ink only (grey levels). Even if you change the print settings to print in black ink only, the other ink cartridges still have ink in them so that the printer to print.

  If you choose to print in black ink only, the printer always uses small amounts of ink from all cartridges for occasional maintenance tasks. HP recommends to replace the low ink cartridges in order to avoid any interruption in printing.

  

  For more details, see the link below

  http://support.HP.com/us-en/document/c04331666

• printer officejet 4650: unable to print emails

  When I tried to print emails yahoo, gmail and smartermail, the message asked me to 'save' and I can't find the button to print. Help, please. Thank you.

  Hi @WilliamLi,

  Thank you for joining the Forums of HP Support!

  I noticed that you are unable to print from your email to your HP Officejet 4650 printer accounts. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Gmail, Yahoo, and SmarterMail are web-based email clients which means that they are using a Web browser.

  It seems that the printer is not selected in the print dialog box. Please ensure that you select your printer. Otherwise, it could use a PDF or Microsoft OneNote Driver, printer etc.

  Are you able to print from MS Word, Notepad, or WordPad?

  In the meantime, I would reset the settings of your browser to see if that solves the problem.

  Reset the settings of your Internet Explorer browser

  1. Close all Internet Explorer Windows or Explorer Windows that are currently open.

  2. Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then in the list of results, click Internet Explorer.

  3. Click Tools and then click Internet Options.

  4. Click on the Advanced tab, and then click Reset.

  5. Select the check box delete personal settings if you want to delete the browsing history, search providers, accelerators, home pages, and InPrivate filtering data.

  6. In the reset Internet Explorer settings dialog, click Reset.

  7. When Internet Explorer finishes restoring the settings, click Close, and then click OK.

  8. Close Internet Explorer.

  Source

  Reset the settings of your Firefox browser

  1. Type Subject: config in the address bar and press ENTER. A list of preferences appears.

  2. Find the preference Print.print_printer (Note: this preference is missing in Firefox profiles where you have never used the printer.)

  3. (Right-click contextual) right-click the preference and select Reset . (Some users may need to reset all the ) ( Print.Printer preferences for a particular printer, if this master preference reset does not solve the problem.)

  4. Restart Firefox and see if the problem is resolved.

  Source

  Reset your Google Chrome browser settings

  1. In the upper right corner of the browser window, click on the menu of the Chrome Chrome

  2. Select settings.

  3. At the bottom, click Show advanced settings.

  4. Under the section "Reset settings", click on reset.

  5. In the dialog box that appears, click Reset.

  Source

  I hope this helps. Please reply to this message with the results. I wish you a nice day!

• Hp6700: Unable to print from my ipad

  Recently changed internet service providers and now I am unable to print from my iPad to my wireless printer.  My iPhone works, and the computer works, but cannot print anything on my iPad.

  Hello
  
  Sorry to hear that you are experiencing printing problems.
  
  Try to restart your apple device - it's a simple solution that sometimes allows to restore the connection to the printer.
  
  Other things to check would be that there has been no recent changes to the wifi password and the password for wifi on the ipad has been updated.

• Unable to print using HP Officejet 4500 but the screen displays "BUSY".

  Through 'troubleshooting' and are still unable to print. The Start button flashes as usual, then nothing. BUT the screen displays "BUSY".

  OT:OfficeJet 4500

  Hello

  Thanks for posting your query in Microsoft Community.

  I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  1. what operating system is installed on the computer?
  2 have. what troubleshooting measures you tried?

  You can download the drivers for the printer based on your operating system from the link provided below.

  Software & Driver Downloads HP Officejet 4500 all-in-One printer - G510a

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=3919448

  For more information about troubleshooting steps, see:

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Thanks for posting the results and let us know if you need help to solve the problem and we will be happy to help you.

• I get an error message, "unable to print Test page. You want to discover the convenience of printing support? Cannot create a file when that file already exists"while trying to print.

  Hello

  I could connect network printer and also to view its properties, but when I try to print it shows error.

  Example: when I try to print a test page using the network printer, error

  "Test page cannot print. You want to discover the convenience of printing support? Cannot create a file when that file already exists ".

  I already try to remove the printer and installed again, again, has not worked for me. Someone has an idea for this?

  Concerning

  Original title: unable to print using network printer

  Hi chungb,

  Thank you for keeping us posted.

  I would have you post your query in the Forums of Windows Server , as it is addressed to an audience of it professionals.

  Check out the link-

  http://social.technet.Microsoft.com/forums/en-us/winserverprint/threads

  We know if you need help.