Craig MP4 616F-laptop does not recognize

Craig's MP4 Player for laptop connected used USB cable.  Recognizing / does not. A following all possible steps and solutions in Help and Support. It is not the port or the laptop. Another model I use is recognized without problems. Participation is metered connection. Even on discovery. Windows Update is not suggesting all pilots or automatically download the required drivers to allow recognition. Called Toshiba support said it was a compatibility issue. One encountered this problem with this particular model, or have any info on my next step?

Hi Ronnie,.

I want to tell you that there is no information on the device on the Microsoft Compatibility Center.

Reference:

http://www.microsoft.com/en-in/windows/compatibility/win8/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=win8&Locale=en-in&TextSearch=Craig%2BMP4%2B616F&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14

Contact the device manufacturer for updated and compatible drivers/software for the device.

Reference:

http://www.craigelectronics.com/site/pDetails.php?ID=60

You can write back to us for other queries/problems related to windows and we will be happy to help you further.

Tags: Windows

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