crash when starting

I just bought 2 identical computers HPE h8 1124... I have 1 burner a Blu - ray external LG and the other computers a LG external DVD burner... When the systems are up and running and I install them via USB, they work fine... When the computer restarts, they both hang on the blue boot screen that says that you escape to go to the configuration... The system will not do anything before you shut down the computer and disconnect drives... LG tells me that you have to have the right order at the start, but I check that out it and systems are booting from the hard drive... Any help would be appreciated... Thanks Bob...

bfwk122 wrote: thank you for your response so fast... The power provided by the usb ports are not a problem... These disks are self with external power supply power... The units are BE12LU30 which are of variable speed drives 12... These units work fine on my other computer except for the 2 new ones I just bought... I spent 2 hours on the phone with the help of HP without help... They told me to contact LG if they anythiny they can do... Thank you... Bob...

Hello bfwk122, I checked on the LG model number you have listed and it does not show the external supply, but also a back air adapter eSata and eSata data cable. It would be much better and faster to install the rear adapter eSata plan and connect the Sata cable to one of the Sata ports on the motherboard to use USB ports.

LG Super Multi Blue BE12LU30 external Blu - ray burners have eSATA and USB connectivity with 12 x BD - R write speed.

Here is the link for your motherboard specifications. It shows there are four Sata ports. You should be able to use one of these ports for the background eSata adapter.

Here is a link that shows all the material would come with a commercial version of the model of road you listed.

Just some thoughts.

Tags: HP Desktops

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