Creating 14 Wont starts and hangs on Windows 10
Hello
I just bought 14 first (and 14 elements) an update my installation of 13 first. I am running Windows 10 and downloaded and installed the 64-bit version of first.
I also have the Adobe CC photographers package installed and running (who worked alongside 13 first).
I have 16 GB of RAM and more ha; f my hard drive free space
I get the following error when I try and run the first 14 (I uninstalled and reinstalled as an administrator and had the same result)
Any help would be greatly appreciated
Thank you
Maurice
Maurice
First 14 items under 10 64-bit Windows
Make sure you work from a user with privileges to administrator and QuickTime 7.7.6 account installed on your computer. Alternatively, download this specific version of QuickTime 7.7.6 for Windows
Download and install antivirus and firewall disabled. Akamai Downloader that uses Adobe's problems of firewall (I assumed you bought Adobe download.)
What video/graphics card using your computer. Please check with the Manager device/display adapters / name (s) of video card video card (s)
Please go to
Local disk C
Program Files
Adobe
Adobe Premiere Elements 14
and in the folder Adobe Premiere elements 14 search, right click on the file named specifically Adobe first Elements.exe, select and apply Run As Administrator. And then double-click the file and determine if the program opens its workspaces.
If this does not work, consider the following
Uninstall the program in the usual way of Control Panel
Make a ccleaner free running through (parts regular and register) CCleaner - download
Reinstall with antivirus and firewall disabled.
Please see, examine and then let us know your results as your schedule allows.
Thank you.
RTA
Tags: Premiere
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