creating cloud app os does not

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• Creating cloud App work does not correctly

  Creating cloud App is installed on my computer, but the window is empty when I open it. I use PS on Windows 10 CC. (If the information system in Photoshop says it is on Windows 8) All updates are underway.

  Please see the links below.

  • Re: Empty opening creative cloud app
  • Cloud Desktop App is empty?
  • New application Cloud Creative unusable: it is empty!

  Hope this will help you.

  Kind regards

  Hervé Khare

• Creating cloud Apps Panel does not open

  I have the creative cloud to open and am able to navigate between tabs home, assets, Stock and community, but when I try to open the application I get a loading image. The loading image was present for hours with appearing happy. I tried cloud closing and reopening, I always get the loading image.

  Does not open App | Wheels of progress turn continuously

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html

  Download error in the applications tab of Creative Cloud Desktop Application

  https://helpx.Adobe.com/creative-cloud/kb/download-error-apps-tab.html

• Cloud app creation does not open

  Windows 10. Cloud app creation does not open. Tried several times. Tried to uninstall, but the dialogue came telling me that several applications necessary so not able to uninstall.

  Tried to install on it. The app downloaded, he gave permission to install, and then nothing happened.

  Apps like Id and opened all right, but not the CC app all I can try?

  This can work...

  Sign out of your account... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

• Creating cloud DLM - files does not exist

  Hello

  We have had odd issues when you try to install Acrobat Pro XI via a package created with CCP.

  Here is the summary:

  • Name of license created for Acrobat Pro XI x 86 package (ignore conflicts, with disabilities AUM, deploy in the default directory
  • Installation ran as administrator on the client computer (Windows 7 x 86 SP)
  • Adobe Creative cloud settles and the desktop icon is created
  • Adobe Acrobat Pro XI will appear in programs and features, but has no icon and no desktop/Start Menu icons are created
  • When launch CCA and the connection, no Apps tab does not appear
  • When turn on the trace, DLM.log shows the following:

  20/03/15 14:11:32:448 | [TRACE] |  |  |  |  |  |  | 3964 | Using manually set proxy on the computer - localhost:3128

  20/03/15 14:11:32:448 | [INFO] |  |  |  |  |  |  | 3964 | The file to download is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati our =<-authorization data > < consumerAccessToken > eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY 2VyIn0.eyJpZCI6IjE0MjY4NjA2ODcxNjctMzMwOTE5MzktZTg5Ny00Yjc2LWJmZjMtYTE1NDBjNThiZTA4IiwiZHR pZCI6IjE0MjY4NTkxMTI4NDQtYzlkMWJmYWItYmQ5NC00NTI4LWEyNTgtOGQ5MjI5ODhkYTczIiwic2NvcGUiOiJvc GVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHl wZSIsImMiOiJodXBNUnczUzMrT0ZDNEJvK2pNVTJRPT0iLCJydGVhIjoiMTQyODA3MDI4NzE2NyIsInN0YXRlIjoie 1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnV sbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjg2MDY4NzE2NyIsImV4cGlyZ XNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiI2RDU5MTVGMzU0RUNCNzQ3MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWV udF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY4NjA2ODcxNjctMTU4ZGIxMTUtMWM5OC00Z TZhLTlmMmUtNTFmNWNlNjZmMjc4IiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.DDrPx7oxUQc6qGd_s1Z5OqP5KC5f9z mBNrUVAqSvB-vAeubnBf_pgkI0Kcu3cof_6_mbBICgF5r5Xe6kam3SkuobFkowpVWdxZ8wbM0idVajdRntcsyW9aeg 96bU35bu3lFQDMC9zwtbBtP7YHcVwdmfTJHzrLyXvi32Q7nDrnRL9HEh3vXshmmYzsLXgxC7zhTq3pzmw8eImO6Ep7 2_e5RMf3SzOr2lyhxSaNPGv0MtOj9CMDh_3eC7bncSIwUqYvrgmZZkVes0w8gTv_BqpXHAfjEk9chpWcaazFxY-cLD ccGbnm_Yop_uJ2Krb0DyCFrbCsiAzNVTB-S56aNYzA < / consumerAccessToken > < / authorization data > & clie ntID = acc_desktop & contextKey=6D5915F354ECB7470A4C98A4@AdobeID & producerId = ccui_mktg

  20/03/15 14:11:32:449 | [INFO] |  |  |  |  |  |  | 3964 | Going to download the file to C:\Users\xxxxxxx\AppData\Local\Temp\/{BD74C69A-E665-4566-8227-E4D487D73604}

  20/03/15 14:11:32:449 | [INFO] |  |  |  |  |  |  | 3964 | Preference: The customer put the preference for single stream download

  20/03/15 14:11:32:449 | [TRACE] |  |  |  |  |  |  | 3964 | Validation of preference for startAddress = 0 and bytesToDownload = 0 for fileSize = 0

  20/03/15 14:11:32:449 | [TRACE] |  |  |  |  |  |  | 3964 | The attributes of the directory file - C:\Users\xxxxxxx\AppData\Local\Temp\\ is 8208

  20/03/15 14:11:32:449 | [TRACE] |  |  |  |  |  |  | 3964 | File does not exist in the C:\Users\xxxxxxx\AppData\Local\Temp\\{BD74C69A-E665-4566-8227-E4D487D73604}.aamdownload

  20/03/15 14:11:32:450 | [TRACE] |  |  |  |  |  |  | 3964 | the file size to extend is 0

  20/03/15 14:11:32:450 | [TRACE] |  |  |  |  |  |  | 3964 | number of segments created 1

  20/03/15 14:11:32:450 | [TRACE] |  |  |  |  |  |  | 3964 | who runs the thread (4176)

  20/03/15 14:11:32:451 | [TRACE] |  |  |  |  |  |  | 3964 | ID of the thread for the file serializer is 4176

  20/03/15 14:11:32:451 | [TRACE] |  |  |  |  |  |  | 3964 | Number of threads of downloader is 1

  20/03/15 14:11:32:587 | [TRACE] |  |  |  |  |  |  | 4372 | who runs the thread (0)

  20/03/15 14:11:32:588 | [INFO] |  |  |  |  |  |  | 4372 | number of threads is 0 and active thread count is 1

  20/03/15 14:11:33:375 | [ERROR] |  |  |  |  |  |  | 3824 | Is the windows error code - 12150

  20/03/15 14:11:33:475 | [TRACE] |  |  |  |  |  |  | 4372 | to finish the job of file pending serializer

  20/03/15 14:11:33:541 | [TRACE] |  |  |  |  |  |  | 4372 | before closing

  20/03/15 14:11:33:541 | [TRACE] |  |  |  |  |  |  | 4372 | After the close of

  20/03/15 14:11:33:541 | [TRACE] |  |  |  |  |  |  | 4372 | File does not exist in C:\Users\xxxxxxx\AppData\Local\Temp\\{BD74C69A-E665-4566-8227-E4D487D73604}

  20/03/15 14:11:33:542 | [INFO] |  |  |  |  |  |  | 4372 | * Download the file acheves.* *.

  • I am able to navigate to the URL of download long without problems (added https://prod-rel-ffc-ccm.oobesaas.adobe.com to trusted as precautionary measure Sites) but when watch the folder folder I see a file is downloaded which corresponds to the same naming convention for the file in the DLM journal names, but the name is not the same.
  • Customer uses Symantec SmartConnect proxy and here are the logs from proxy showing that connections are accepted:

  2015 03-20 T 14: 11:29.960 [1800] INFO listener [3128] - accepts a user login: xxxxxxx

  2015 03-20 T 14: 11:29.960 [1800] INFO IOChanFactory [3128] - CONNECTION prod-rel-ffc - ccm.oobesaas.adobe.com:443 OnLAN/proxy1.uk.webscanningservice.com:3128 (S406) xxxxxxx

  2015 03-20 T 14: 11:34.356 [1800] INFO listener [3128] - accepts a user login: xxxxxxx

  2015 03-20 T 14: 11:34.357 [1800] INFO IOChanFactory [3128] - CONNECT ans.oobesaas.adobe.com:443 OnLAN/proxy1.uk.webscanningservice.com:3128 (S407) xxxxxxx

  2015 03-20 T 14: 11:34.679 [1800] INFO listener [3128] - accepts a user login: xxxxxxx

  2015-03 - 20 T 14: 11:34.686 [1800] INFO IOChanFactory [3128] - CONNECT na1e - acc.services.adobe.com:443 OnLAN/proxy1.uk.webscanningservice.com:3128 (S408) XXXXXXX

  • External Symantec logs have also been verified which show that connections have been accepted by the external proxy server

  I tried the following to fix the problem with no joy:

  • Recreate the package
  • Try on a client of SP1 Windows 7 x 86 Virgin
  • Reinstall the latest version of the application manager
  • Reinstall the latest version of Adobe Creative Cloud
  • Add the following sites to Trusted Sites:

  https://*. Activate.com

  https://*.Adobe.com

  https://*.adobelogin.com

  https://*.adobeoobe.com

  One thing we cannot do, it is the proxy for legal reasons, that all traffic must pass through there.

  So, to sum up, I am able to package and install Acrobat Pro XI on the client machine, but then not be able to run it. I am able to connect to Adobe Creative Cloud and look at property, etc, but the applications tab does not appear.

  Any help would be welcome.

  Hi David,

  Looks like a problem with the adobe Application Manager. Can you please try to rename SLCache file location below?

  C:\Program Files (x 86) \Common Files\Adobe\SLCache

  You can also install handler application adobe on a test computer and then install Acrobat by using ExceptionDeployer.exe.

  I hope this helps.

  Thank you
  Ashish

• Cloud App creation does not open EVEN with administrative rights

  Hello

  I have not had this problem before, but after the last update, I can not open Creative Cloud App. I see it in the Manager tasks as the race and I can open my Adobe software, but I can't open the creative application of cloud itself.

  I have Windows 8.1 and full administrative rights on my computer.

  Any ideas?

  Best,

  Anna

  Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

• Cloud app creation does not

  Hello.

  I re - install photoshop, so this morning I opened the creative cloud, but there is a problem that the app section does not load even after the wheel, he returned in the section of hope, as a loop.

  I tried all the solutions from the link below. I tried to reinstall the cloud and etc.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html

  I don't know what to do anymore. Thanks for the help.

  Hello

  You can see the threads below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  Kind regards

  Sheena

• Cloud app creation does not not after installation

  Dear concern,

  I have download the installer of creative cloud from the adobe.com for the title of test site, after installing the application creative cloud his does not open & keep loading for several hours. and restarted the machine, I reinstalled the creative application of cloud but still having the same problem.

  Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

• Cloud App creation does not load upward

  When clicking on the creative cloud Desktop App I get a white tab wie nothing on it. I tried to close to restart but nothing works. This has happened to more than a week.

  Any suggestions?

  First, close your office cc application.

  then, rename the opm.db file by:

  Navigate to the OOBE folder.

  Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

  Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

  and rename the file opm.db in opm_old.db, for example

  Finally, launch your cc desktop application.

  If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

• Adobe Cloud 'Apps' tab does not work

  Hello

  I have a purchased version of Adobe Creative cloud with Photoshop package and also a few files from the trial. Yesterday, I downloaded the demo of Premiere Pro CS6 for 30 days. In the cloud under 'Start', he says now that the download is successfully completed 20 hours ago. But I can't find the software on my computer anywhere, and there is only one option to display files of teaching. The 'Apps' button where I'm supposed to open my download does not work, he keeps just loading for hours and hours. How can I get my Premiere Pro trial now, and how do I get my 'Apps' button to work? Thank you

  Hello

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

• Creating cloud app works is not since the migration of Mac Book to iMac?

  

  Following the advice of some forums, I deleted Adobe and ref CC applications more to run a cleaner. He still does not!

  Please use the following steps:

  1. Follow solution 2 in the link error: "unable to install". Creative Office Cloud
  2. Use DOWNLOAD Adobe Creative cloud apps | CC free trial Adobe to reinstall the desktop CC application.

  Hope this will help you.

  Kind regards

  Hervé Khare

• Creative cloud 'Apps' part does not work (Furthermore, cannot disconnect CC)

  The part "Applications" of the creative cloud for OS X doesn't seem to work, and it has been like that for awhile. All I get is the blue turn ring indefinitely (see screenshot). The other tabs work as expected. Moreover, I cannot sign out clouds Creative at all (the app, that is).

  Please advice, thank you!

  

  Hello

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  Kind regards

  Sheena

• Cloud App creation does not seem to recognize my licensed copy of Lightroom

  I have Photoshop photography program. When I subscribed, I already have a licensed copy of Lightroom installed and it has left in place. Creative Director Cloud App does not seem to recognize it. Lightroom will be updated with new versions or should I uninstall my licensed copy and download another copy of Lightroom of the Cloud?

  Office CC lists the applications as "up to date" when they are not

  -http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

• Cloud App creation does not load

  The creative cloud app has not loaded in days - it's just a blank pop-up window. I would like to uninstall it, but the software allow me to uninstall it because my CC apps (ie: Photoshop, etc.) in need.  I really have to uninstall all applications just to get this window CC working again?

  OPERATING SYSTEM: OS X 10.10.4, 32 GB OF RAM

  Thank you.

  

  Thank you. After I posted, I used the activity monitor to "force quit" the CC app.  Restarted and it was working as expected since the.

• My Creative Cloud Apps window does not give me an option to install the previous versions

  Don't know why but my Creative Cloud Apps window gives me an option to install the previous versions. Any ideas? I just recently installed creative cloud and I'm connected with my Adobe ID on Windows 7 Professional.

  No where help or support information said that previous versions are only available if you are currently subscribed to the current version.