Creative cloud application - only partially functional
Hello
I spoke with the service the customer and they have me referred to the discussion forums.
The first problem is that the creative cloud app home Panel never displays anything other than the circular timer. Even after several days, it does still show no content.
The second problem is that I have received two emails indicating that early access to both files and synchronization of fonts is available through my subscription ongoing creative Cloud via the corresponding signs in the creative application of Cloud, but the two panels still show these capabilities are not not available against enamel. The customer support has apparently no information of the early access program.
I did all the usual things, uninstalling, reinstalling etc but not avail. Any help would be appreciated.
Thank you
Dear Alain,
I think I solved the problem. I noticed a further mention of the Adobe Creative Cloud Tool Cleaner forum. So after uninstalling and rebooting the machine, I ran the vacuum cleaner and reinstalled. Now everything seems to work.
Warm greetings
Tags: Adobe
Similar Questions
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After you have reinstalled my old CS6 Design Standard on a new Mac Pro I can't use the updates in help. I only receive offers on update creative Cloud applications. I don't have any application of CC. How to find updates for my applications CS6?
Beginning of the updates here and product selection, read to see if you need to install updates in the order of the numbers, or if updates are cumulative for the product http://www.adobe.com/downloads/updates/
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Hello my creative cloud application is empty and showing only white, I can't update or no matter what I tried to re-isntal and nothing and I'm trying to update also via photoshop and also says, if I try to update via photoshop I get this Adobe Application Manager is required to solve this problem. However, it is missing or damaged. Please download and install a new copy of Application Manager of 'http://www.adobe.com/go/applicationmanager'. but I also can't help using the application manager
Follow the procedure below:
N ° 1)
Adobe Application Manager trash from Applications > utilities.
Step 2)
Click on the link below and download Adobe Application Manager and install the same.
http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg
Once the installation is complete, a niche will disappear.
Then open " Applications" folder and locate the launch of Adobe Application Manager icon and double-click it and update.
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No version of Flash Professional CC in creative cloud application. Only CS6.
I try to install Flash Professional CC on my laptop but there is only the creative cloud application CS6 version. On another laptop, I was able to install CC. The main difference between laptops, it's one with CC installed has English lang pack and Windows 7 and another (with CS6) - Russian lang pack and Windows 8. What should I do to install Flash Professional CC?
Check the system requirements. Apps being not not available means that you do not fullfill all criteria.
Mylenium
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I have a subscription to creative cloud. Only can use trial versions. Can you help me please?
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
https://forums.Adobe.com/thread/1962238
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
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If it's all programs of cc,
Uninstall (properly using the uninstall programs) all cc
clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems
Restart your computer
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud and use the app to install your programs of cc.
If it's only some programs of cc who are broken, reset their preferences-
Acrobat: https://forums.adobe.com/thread/1595848?start=0&tstart=0
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
hearing: https://forums.adobe.com/thread/1079494
Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InCopy: https://forums.adobe.com/thread/526990
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
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How many computers can I use creative Cloud applications?
In the FAQ here Creative Cloud help | Creative cloud / common Questions it says I can install and activate the software on two machines.
However, when I try to activate the software on computer2, I get "no subscriptions available. It is enabled only on a single machine right now.
So basically, I'm wondering if the FAQ is wrong, or if I did something wrong?
Note: I am a member of a 'team' as my company is the entity that purchased the subscription. Do not know if it matters...
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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Creative cloud opens only a white screen
Creative cloud opens only a white screen
Hi Melissa,
I think you are referring to the white empty window of CC desktop application.
Please refer to the threads below where this issue has been addressed:
Creative cloud is empty window why?
New application Cloud Creative unusable: it is empty!
Re: Empty opening creative cloud app
Kind regards
Sheena
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I'm trying to download Encore CS6 creative cloud. When I filter the apps to view previous versions of the programs, "Edge animate CC" and "Gaming SDK" are the only apps that appear. I guess there are many more previous versions of apps that should appear, including Encore CS6. I just updated my creative cloud application. My co-workers have also updated their app CC, but they are able to download CS6 still very well the 'previous versions' filter. Does anyone know why this might be happening?
Hi Erica,
Have you referred: CS6 still not installed with creative cloud
Kind regards
Sheena
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I have a problem with creative cloud applications is not to be downloaded or updated date on my i mac, current applications, I still have work. I uninstalled the cc application and re-installed but without success, on the applications tab there is no code error only saying download error out area allowing you to charge applications call does not work... any suggestions?
Hi James,
Please follow the article: CC help | Download error in the applications tab of Creative Cloud Desktop Application to get this fixed number.
Please let us know any questions.
Thank you
Yann Arora
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Since today my creative cloud begins only with white background and nothing else. I reinstalled it twice, but the excists still problem.
Thx for the help
BP
Hello
Please try this-
1 leave the CC desktop application by clicking on the 'Tools' icon (top-right) and choose Exit on the menu drop down.
2. go in C:\Users\
\AppData*\Local\Adobe and rename the folder to OOBE.old OOBE. Launch application Office CC again.
* AppData is a hidden folder.
Let me know the results.
Concerning
Dorin
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Uninstall a unique creative cloud application
I'm trying to uninstall a single creative cloud application, specifically Photoshop CS6, however, the only items listed in Add/Remove programs is creative cloud. I use Windows 8.1 and all applications are listed under the creative cloud application. Is their a request repair or another method to uninstall unwanted applications.
Alltehscreennamesareunava do you use some type of registry cleaner and system optimizer that can have already deleted the entry? Also to confirm that you are looking in programs and features and not add/remove programs?
I would recommend also reviewing CC Office lists the applications as "up to date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html dealing with behaviors similar to what you are experiencing.
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Creative Cloud applications do not appear in the creative cloud download window
Creative Cloud applications do not appear in the creative cloud download window
The Creative cloud only window the list programs that the system is able to run. If some are missing, this may mean that the system does not meet the minimum requirements to run the applications.
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Creative cloud->; application manager does not work
Creative cloud-> application manager does not work. And then my Lr does not work neither.
I received a Chat support, but it failed. The incidence number 0188254578 has been open, described as "'download error ' because certainly CreativeCloud-> keep Apps stuck"downloading", but nothing happens. "
After trying the steps listed to download error in the applications of Adobe Creative Cloud desktop, application tab support team also tried to fix remote buy the problem was not solved. I could not use my apps Ps/Lr/Br during about a week!
Need help to solve the problem. I use an iMac (OS X The Captain, V 10.11.6).
Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
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Help me please
I want to install after effects cc 2015, or 2014
I hate after effects CC 2015.3 l
You cannot install previous versions with a trial. You must have a subscription.
with a subscription, just after the point 1/2 towards the bottom of the page is a portal showing how to install previous versions, https://helpx.adobe.com/creative-cloud/help/download-install-app.html
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