Creative cloud hijacked my software. Yes, you see that correctly.
Early last year, I was lucky enough to be able to afford to buy the entire disk of the CS6 program. I install the software on my computer, knowing that it was the best money software could buy for editing photographs.
A few months later, I joined CC thought it would be beneficial to my business. However, after a few months in my subscription, I realized that I was not using that I thought I could. Therefore, I was paying for a subscription to something that I've ever used. I tried to cancel my subscription with no result and just decided to wait outside and uninstalled the CC of my Mac application.
Fast forward to June of this year, and the time has come to renew my subscription. I called Adobe and was able to cancel the subscription renewal. The cancellation went through June 18. However, the headache was apparently just beginning.
I tried to open Photoshop last night to put some finishing touches on some photos for customers when a window appeared. This window told me that I could not open Photoshop until I renewed my subscription via CC. Keep in mind that Photoshop has been installed when I installed CS6 that I bought and I uninstalled the CC app from my Mac months ago.
I recently spoke with someone at Adobe, who told me that my software was not taken hostage by CC and more that probably I need to reinstall the software if I had the disc for CS6. At present, I'm locked out of software that I bought because I did not renew a subscription.
How is - this somehow just for me? What can I do to avoid having to reinstall all the programs within the CS6, if I never use again? I was so crazy about this whole situation, because no one seems to understand or can help. Adobe has my hands tied for no reason.
How we stop to resume my perpetual license CS6 creative cloud?
https://forums.Adobe.com/thread/1584746
Tags: Adobe
Similar Questions
-
I'm trying to download creative cloud, but the link says "you run an operating system that InDesign can't stand. See the system requirements for a complete list of the supported platforms. "How can I download it? Please help me I have a project due tomorrow and the labs are closed
I use Mac OS X 10.6.8
OS X 10.6.8 is not supported.
You will need to either upgrade your operating system or your computer.
-
I have a creative cloud free subscription and get a popup that says that there is an update of creative cloud. Don't see a way to do the update. Any suggestions? I use a HP desktop with windows 10 computer.
If you mean there is an update of the creative cloud desktop application, uninstall your desktop app cc (uninstall the Adobe Creative Cloud desktop application) and install the most recent, https://creative.adobe.com/products/creative-cloud
-
If I have already downloaded creative cloud on my laptop but you want on my desktop how do? Membership is free at my school?
Hello
You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application
You can download the installer for Creative Cloud from here:
Creative cloud help | Creative cloud desktop.After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications
-
I just bought a new Mac and fancy external drive. Because I'm not a geek, I'm not interested in the many fabulous creative cloud features. I don't see a button for the purchase of LR6 by himself on Adobe. Does this mean I should buy elsewhere (B & H) LR6? If I buy Adobe's LR6, is there a price for LR6 special bundle with the last ch?
Hi Sharon. The bundle special price for Lr and Ps is via the Cloud creative photography Plan. There is no special rate for the non - CC Lightroom version. You can buy the no - CC here version: products
-
Hello! I can't subscribe to creatively Cloud for photographers. When you subscribe to gives an error when you pay with the card: "order processing error occurred for more information, please contact the Customer Service by phone 8 800 333 36 63, when making a payment via PayPal: PAYMENT_CPG_SETTLE_FAILED. How to order?
Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
-
I have cs4 master and I want to get the creative cloud which according to it, you can get lower prices if you have cs3 or higher, but he says that I can not why?
Hi Quinn7,
Was that you upgrading from an educational version? If so, that could be related. I would recommend reaching out to our support for assistance. I think that there is a link to the chat or by phone at the bottom of the page of the plans: plans pricing and membership creative cloud | Adobe Creative Cloud
-Dave
-
Hello
I just got a pack a year with Creative Cloud but the program still showing me that I am in trial version, how do I fix that?
Thank you to
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Installation update for creative cloud can never exceed 2%, which means that I cannot have access to Premiere Pro. Can anyone help with this? I need urgent access to Premiere Pro, so I can return videos to my clients.
Check your (win) Task Manager or activity (mac) for a suspended adobe monitor helps the process that you can complete.
-
I want to buy creative cloud for students. But every time that I try once I put it in all my rocking information early in the buying process?
Hello
In addition, you can contact the sales of Adobe for the same thing.
Kind regards
Sheena
-
Hello! I have an Adobe Creative Cloud membership and was under the impression that I was allowed to host 5 free sites through Business Catalyst. However, when I launch my site built in Adobe Muse CC by Business Catalyst he ordered to buy a hosting package. Can you please explain what is happening here, and how can I use my free hosting?
5 free sites ended. It is not available from the CC and more.
-
What can I do for the programs are downloaded I have two whole days and do not download any program have only the image of the creative colad Installer and a cloud in the bar high when I put the mouse cursor turns into a circle of colors and that until then, what can I do to download the programs help please
Oliver Alvarado do you receive a specific error message during the installation of the creative Cloud Desktop application? Did you use the steps listed in the "failed to install" error Creative Cloud Desktop application to reinstall the creative Cloud Desktop application?
-
How to add computers or users more? If I wanted to give creative cloud access WILL, how do I do that? or how to spend and how much it costs
Team license links that can help
- https://creative.adobe.com/plans?plan=team team plans
-http://www.adobe.com/creativecloud/buy/business.html
-https://helpx.adobe.com/contact/creative-cloud-teams.html using the team
-manage your account http://forums.adobe.com/thread/1460939?tstart=0 team
-Team Installer http://forums.adobe.com/thread/1363686?tstart=0
-
I am trying to assign a license of creative cloud of teams to an email address that already has a free membership, but when clicking on accept the invitation it keeps taking me to "assets".
How can I resolve this issue? It must be installed in an emergency.
Try to click the X to the right of the license to remove the user, then the license entrust again.
When it receives the email to accept the invitation, click on Accept the invite and activate the license.
-
actually sir I want to download the latest version of Dreamweaver, but because of that we must first of all download creative cloud while we run programmed error found that 201 and said please contact adobe support so please tell what to do
restart your download, download, installation error or update applications Cloud Creative
Maybe you are looking for
-
Fingerprints on the Portege Z30-A-12 q utility does not work
Hello I need help with this issue: I have installed fresh windows 8.1, the same version as before, but this time I chose UEFI on BIOS. When I used the BIOS the fingerprint sensor was working fine, but now it says "unable to connect to the probe. I us
-
EliteBook 2730 p extremely slow after 5 flashes
HelloToday, when I started the laptop (it was a hyphen), it was very slow. The boot I did not start the diagnosis, or to enter the BIOS.Before you start, NumLock and scroll stop flashing 5 times. Or did you start Windows but the process has been slow
-
Registers at offset and graph of waveform for function tare - strain readings
Hello users,. My goal is to put a strain given to zero when the strain has an initial reading. I guess that it will provide records shift in combination with the structure of the case. I tried to use two waveform graphs - showing the offset of the st
-
I have a problem with the HP Deskjet2545 do not print on the computer.
Printer does not print. Computer says "printer error". Convenience store said that the problem is resolved. The printer is 'ready' doesnot even impression. What is the solution? Original title: hpDeskjet2545.
-
Activate the integrated graphics controller (Acer Aspire M3970)
Hi all I hope someone is able to tell me if it is possible to activate the graphics controller embedded on the Acer Aspire M3970.When I bought the pc, there was already an external graphics card in one of the slots. It contains only a HDMI and a DVI