Creative cloud insists on my trial has expired - but I have a subscription!

I'll try to make it as concise as possible!

* I have two machines - an iMac and a MacBook Air

* I did a fresh install of my Air in may or and at some point downloaded a demo for Lightroom 5 and has used a bit

* LR6/CC is out and I decided to dive to the pack of photographers on my iMac, and everything is all right there

* I log on the Air and download Lightroom and it puts me in trial mode

* The trial has now expired and it refuses to work. I followed a link that shows the signature of the app, application cloud etc and this does nothing.

* I uninstalled 5 (with AppCleaner) and CC (with the cloud App) and no difference

* If I click on buy next to the test expired in the application of cloud, need me through the packages page. If I click on 'Buy' it tells me that I already have this pack.

Any suggestions as to what I can try? It's frustrating to seriously.

Hi Muskehound

Please see the following thread link: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

Kind regards
Rahul

Tags: Adobe

Similar Questions

Maybe you are looking for