Creative cloud packer "Please connect to the Internet and try again" when on MACOSX Netowork account

Hello

I'm having the following problem. We are running a Mac OS x environment on a server open directory (Lion Server). For some reason when I try to use Creative Cloud Packager under a network account I get the error "Please connect to the Internet and try again. The account has local administrator rights in the machine.

When I log in as a local not network connection account, everything works fine.

There is no configuration of firewall on network accounts rules, all ports are open.

Please can someone help. We use administrator accounts network for the administration of the network.

Concerning

Hello Fom,

Site/Port information used by creative teams and Creative Cloud cloud for businesses

These host/port combinations need to be on a whitelist when connecting with one ID Adobe to download, install and activate licenses for applications via a creative cloud subscription.

  • ccmdls.Adobe.com:443
  • IMS - na1.adobelogin.com:443
  • na1r.Services.Adobe.com:443
  • prod-rel-ffc - ccm.oobesaas.adobe.com:443
  • LM.licenses.adobe.com:443
  • ccmdl.Adobe.com:80
  • swupmf.Adobe.com:80
  • swupdl.Adobe.com:80

For more information, please see the mentioned link: http://helpx.adobe.com/creative-cloud/packager/creative-cloud-packager.html

See you soon.

Tags: Adobe

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