Creative cloud says it is installed on more than two computers, but is not.
I'm unable to use my Creative cloud on my second computer software, because it says that the software is already installed on two computers. However, this is incorrect. What could cause this and how to fix it? The software still works very well on my first computer, btw.
Welcome to Adobe Community.
We are sorry for the inconvenience. The error we are talking about happens only if we have the product installed on more than two computers. I would ask you many want to give me your email add in a private message and I will check the details of the accounts.
In addition, if you get this error message, I'll ask you turn it off by clicking the button continue. To turn off the previous two computers for you and the resett the County back to 0.
Kind regards
Michael Sharma
Tags: Adobe
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Thanks for the info, will try that.
Sent from my iPad
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