Creative Cloud student & Teacher Edition, but only tests...

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• I ordered Creative Cloud student 3 days, but always my order is on hold and my license is wile test I've already paid for the license. Is this normal? How long should I wait?

  I ordered Creative Cloud student 3 days, but always my order is on hold and my license is wile test I've already paid for the license. Is this normal? How long should I wait?

  Hi omar abdallah,.

  Please see:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Let us know if that helps.

  Concerning

  Megha Rawat

• I bought the CC student & Teacher Edition. but when I install the applications still are trail version...

  Hello

  I have a question:

  I bought the CC student & Teacher Edition. but when I install the applications still are trail version...
  Is there something that I did?

  
  Thank you

  John.

  In addition, you can see this link:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• Creative cloud student & teachers Edition

  Hi, I bought the CC student & Teacher Edition (een jaar, prefaced schoon) Vervaldatum: March 27, 2017. But my CC always tells me that I have a trial version. I try to put in the acticationnumber, but it is already enabled. What should I do to activate it?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Creative Cloud student / teacher package - not sure how to submit proof, please help

  I recently bought Creative Cloud student and teacher edition. I was never asked for evidence at the alleged time so everything was fine. I just got an email asking for proof that I am a student, but I don't know how to download? The email said to log on the Adobe Support Portal should I need to send additional information. Please help, thanks in advance

  Hi Sophie,.

  Please see the types of proof of registration FAQ shop online education

  How to download the evidence Adobe - Adobe Education Store: proof of academic identification

  You can also check How can I submit my proof of eligibility?

  It could be useful!

  Rayyan

  Discussion moved successfully for Adobe Creative Cloud on student and Teacher Edition Information

• I have creative cloud on two computers, but only one working?

  

  Hello

  I checked your account and your subscription seems to be suspended due to some problems, and it is why you are facing this error.

  I advise you to contact customer service for the same thing.

  Kind regards

  Sheena

• I want to extend my subscription 'CC student &amp; Teacher Edition', bought on being

  I would like to express my membership 'CC student & Teacher Edition', but cannot manage my membership/payment on my account setting. Maybe it's because I bought the members through the being, who is a Dutch site where students and teachers get discounts on certain products, software etc. Is this fair? Can I extend this membership for an additional year through my account or should I buy on being again?

  Well I would ask you to Contact customer

• I've already paid Creative Cloud student and teacher edition (one year), but my CC Illustrator still shows 'test expired '.

  I've already paid Creative Cloud student and teacher edition (one year), but my CC Illustrator still shows 'test expired '.

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  Mylenium

• I ordered "Creative Cloud student and teacher edition" with a credit card, but when I put my licensed software, "no subscription found" message appears.

  I ordered "Creative Cloud student and teacher edition" with credit card.

  Now I have "order number".

  However when I try to my free trial Adobe first CC 2015 with my Adobe ID of the license, the message "no subscription found" comes.

  I wonder that I need an additional process to activate my CC first 2015.

  (I guess, I need some action to prove that I am a certified college student, but I'm not noticed anything on this subject.)

  (I found verification measures in the other site "https://ide2.identit-e.com/adobe " and this applies to me too?)

  Thanks in advance.

  The screen indicates that your one year subscription is registered, so you should be able to use your Adobe ID to install programs of cloud

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

• I cancelled the "Creative Cloud student and teacher edition (one year)" on March 23. But the page shows the next pay day will be April 25. It is sure that my program has been canceled?

  I cancelled the "Creative Cloud student and teacher edition (one year)" on March 23. But the page shows the next pay day will be April 25. It is sure that my program has been canceled?

  I paid 71508won for cancellation fees.

  You have to contact support directly for an answer...

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• exactly, I bought the "Creative Cloud Student and Teacher Edition"... but creative still expired trial version says cloud

  exactly, I bought the "Creative Cloud Student and Teacher Edition"... but creative cloud said still expired trial version.

  There is no network problem, I did re-login, I confirm that I bought the plan.

  How can I do?

  Hello

  Please follow the thread to reset the hosts file: problem with the license CC in Photoshop

  Please write to us if you still face problems.

  Kind regards

  Shelly

• PROSITE trouble in Creative Cloud Student and Teacher Edition

  Hello, Adobe Support

  I am an eligible student of British higher school of Art and Design and have been using

  "Creative Cloud Student and Teacher Edition" for two years up to now.

  The problem is that I have "Trial" as a status of ProSite in account information and he asks

  me to buy other planes everytime I try to publish anything.

  Can clarify you if I am eligible for ProSite feature?

  My Adobe ID has been the same all the time I use Behance, so I guess that without having to

  complicate things to try a different connection.

  From now on, I cancelled my account ProSite and tried to re-registration, but still only "Trial".

  is shown in the statement of account.

  Thanks in advance for any help.

  Hello - Thanks for writing. Paid student accounts are eligible for free ProSite, but because there are so many different types of subscriptions that your school could buy (various offers of business), we will need to look at this more closely to see if you are subscribed to one is eligible for free ProSite or not. Please contact us at http://on.be.net/GetHelp

  Thank you!

• Submit academic proof for Adobe Creative Cloud Student and Teacher Edition

  I was contacted to validate my academic status for Creative Cloud student and Teacher Edition I bought via adobe.com on May 14, 2014. The education FAQ page (http://helpx.adobe.com/x-productkb/policy-pricing /education - faq.html) States:

  
  

  ' Submit your pro ". eligibility when you place your order. If you have an order in progress, click my orders in your Adobe account, then click on submit Prphew. »

  
  

  However, when I go to the page my orders, there is no link saying 'submit the evidence '. I have my evidence readily available, but I am not sure how else I can submit it.

  
  

  told me my subscription would be cancelled in if I couldn't prove my academic status within 14 days (he was sent July 2) and am still waiting for a response from Adobe taking care of the customer . So, any help would be greatly appreciated.

  Proof of ID http://www.adobe.com/store/au_edu/academic_id.html is the only link I have

• Creative Cloud student and Teacher Edition cost?

  I have recently been getting told by Adobe that my annual plan for the "Creative Cloud Student and Teacher Edition" was going to expire in five days and that I should update my payment information.

  I understand that Adobe will automatically renew the plan once we entered my payment information, but how much will it cost to renew the plan?

  I would also like to know when the payment info will be updated and when my plan will be renewed?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Creative Cloud student and Teacher Edition (one year)

  I want to stop my subscription (one year) Creative Cloud Student and Teacher Edition but am unable to make it through the cancellation instructions. How can I do this?

  Try link below:

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp